Customer Service Manager

Job Description:

We are currently hiring an Ecommerce Manager responsible for managing the platforms and global marketplaces and ensuring the achievement of annual targets in terms of revenue and operating expenses for our company Simplace. Your main responsibilities will be: - Keeping product pages up-to-date - Keeping track of inventory - Managing and executing promotional campaigns - Providing insights on customer shopping trends to support assortment selection and identify assortment gaps - Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments - Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offering code performance Key Requirements: - You have a minimum of 2 years experience in Marketing, Business Administration or a related field. - You have prior experience in a similar role. Experience in digital marketing is a plus. - You possess a solid understanding of e-commerce frameworks. - You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment. - You have a high level of attention to detail including a proven ability to manage multiple, competing priorities simultaneously. - You are a creative and strategic thinker with a strong customer orientation. - You have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.

Habilidades: Suporte ao Cliente, Customer Retention, Gerenciamento

Sobre o Cliente:
( 0 comentários ) Los Angeles, United States

ID do Projeto: #35426599

10 freelancers estão ofertando em média $2205 nesse trabalho


⭐⭐⭐I can start now and I am confident that I can do it ⭐⭐⭐ I have 10 years of experience in this field and I have these skills (Management, Customer Retentionand Customer Service) so just check my reviews and please ha Mais

$1500 USD in 4 dias
(2 Comentários)

Hello! I have similar 9 Years + experience in managing ecommerce stores like Amazon , eBay Walmart, Shopify and WooCommerce store for my National & International clients. I can run manage provide customer support to e Mais

$2250 USD in 7 dias
(1 Comentário)

Hello, I am professional freelancer with a Master's degree in Data analytics making me a suitable person for your project. I have more than 8 years of professional experience in Data analysis. Besides, I have skills i Mais

$2500 USD in 2 dias
(0 Comentários)

If you are looking for a Digital Marketing Manager or Social Media manager, you are Welcome at the right place. My purpose is to provide you my services that will help to build your business in digital marketing tasks Mais

$2250 USD in 7 dias
(0 Comentários)

Greetings, I am fully equipped with required skills and can complete this project distinctively. Please share more project details and requirements. I am ready to start this project immediately. Please start chat an Mais

$2250 USD in 7 dias
(0 Comentários)

I've managed Shopify, Big Commerce, WordPress (woo-commerce), and Magento e-commerce sites. I'd be interested in learning more about your needs. What are the types of products and industries that you are selling? Mais

$2000 USD in 7 dias
(0 Comentários)