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My inbox has outgrown my day. I need a reliable assistant who can log in to my email accounts each day, sort new mail, and draft or send clear, well-toned replies. The focus is on two streams: customer-service inquiries that arrive through our website address and personal emails that need thoughtful, timely responses. Here’s what the role looks like in practice: • Check the inbox at agreed times, flag anything urgent, archive or label the rest. • Craft concise, friendly replies that match my voice and any brand guidelines I provide. • Keep a running summary so I can see what was handled and where I still need to step in. Most of the workflow is in Gmail and Outlook, so quick filters, templates, and shortcuts will be your friends. If you’re familiar with tools such as Google Workspace, canned responses, and basic CRM plug-ins, that’s a plus, but the real priority is natural written English and sound judgment when choosing or escalating a reply. Send a short note outlining your experience with customer support or personal-assistant email work, the typical volume you’ve managed, and your availability across the week. I’ll share a test thread so we can confirm tone before we start.
ID do Projeto: 40178453
125 propostas
Projeto remoto
Ativo há 13 dias
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125 freelancers estão ofertando em média $19 USD/hora for esse trabalho

As a comprehensive project management and AI-driven service provider, Zayer Tech is expertly equipped to address your email and message response needs. Our team has conducted various task-juggling scenarios, including inbox management and clear, thoughtful responses, making us highly proficient in handling the position effectively and efficiently. With a focus on task automation and AI integration, we can streamline your processes using tools like Google Workspace and Outlook that will exponentially increase your productivity. In addition to being PMP-certified, our team brings a strong background in customer service, data entry, and research - making us the go-to source when it comes to managing large volumes of emails with finesse. We're accustomed to utilizing Gmail filters, templates, and shortcuts for quick yet concise responses, allowing you more time to focus on core operations without compromising the quality of customer care. Your satisfaction is paramount to us. That's why we propose sharing a test thread at the outset to ensure our interpretations align with your desired tone. It’s through these small but significant measures that we hope to establish trust early on in our working relationship. Choose Zayer Tech as your partner and rest assured that your inbox will be handled with precision, timeliness, and utmost care. Let's connect today and transform how you manage your emails forever!
$15 USD em 40 dias
6,8
6,8

Hi, I am a senior virtual assistant with 6 years experience managing high volume inboxes for founders and service teams. I handle 150 to 300 emails per day across Gmail and Outlook, using filters, labels, templates, and escalation rules to keep response times tight and tone consistent. I draft and send customer support and personal replies daily, maintain clear action summaries, and flag anything requiring owner input. I am available Monday to Saturday with scheduled check ins or continuous coverage if needed. Happy to review the test thread and match tone before starting. Regards, Derrick
$20 USD em 40 dias
4,9
4,9

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Data Entry, Research, Excel, Virtual Assistant, Email Marketing, Customer Service, Email Handling, Email Campaign Please come over chat and discuss your requirement in a detailed way. Thank You
$20 USD em 40 dias
4,9
4,9

As an experienced digital marketer with a decade of experience, I understand the importance of well-crafted, timely communication. My skill set includes not only email campaign management, but also email handling and virtual assistant services, making me a perfect fit for your project. I've worked with high volumes of emails for my clients ensuring prompt responses in concise and friendly manner, that I believe would be greatly beneficial for your business too. Moreover, being adept in using Gmail and Outlook, throw tasks like checking emails, using quick filters along with templates and shortcuts are second nature to me while maintaining efficiency in my work. In addition to these technical skills, my natural written English and sound judgment will help me in composing responses that align well with both your voice and brand guidelines. Lastly, as a preferred digital marketer on top freelancing platforms like Freelancer.com, I assure you that my dedication to detail and commitment to quality are beyond question. I'm also available throughout the week to keep your inbox organised and to provide efficient responses. I would be honored to provide a comprehensive test thread before we start so you can confirm if my approach matches your requirements. Choose me as your Email & Message Response Assistant and let's ensure none of your emails go unanswered or overlooked again!
$20 USD em 40 dias
4,3
4,3

Hello, I can help you get your inbox back under control while making sure every message receives a clear, thoughtful response. I have experience handling daily email inboxes for customer service and personal support, sorting messages, flagging urgent items, and drafting replies that match the client’s tone and brand voice. In my previous roles, I worked with Gmail and Outlook, using filters, labels, and templates to keep communication organized and timely. I’ve supported customers through email, SMS, and calls while working remotely for Cleveland Auto Repair & Auto Body, and also handled written customer support for Glovo, responding to riders, customers, and partner stores — which required strong written English, sound judgment, and knowing when to escalate. I’m comfortable managing high-volume inboxes, keeping a running summary of what was handled, and adapting quickly after tone testing. I’m available consistently during the week and happy to start with a test thread. Looking forward to working together. Best regards, Joyce G.
$20 USD em 40 dias
4,0
4,0

Hello, I have over ten years of experience managing inboxes for business owners and online businesses, handling both customer-service inquiries and personal email with care and discretion. I’m comfortable working daily in Gmail and Outlook, using filters, templates, and clear labeling to keep inboxes organized and urgent messages prioritized. I’ve supported clients across multiple online platforms and managed inboxes receiving 50–200+ messages per day, always matching the client’s voice and tone. I provide clear summaries of what’s handled and what needs attention, so nothing gets missed. I’m available consistently across the week and happy to complete a test thread to confirm tone before starting. Best regards, Mahbub
$15 USD em 40 dias
3,9
3,9

I have hands-on experience working as a virtual assistant managing both customer support and personal inboxes, handling between 80–150 emails per day across Gmail and Outlook while maintaining fast, well-toned responses. I’m comfortable checking inboxes multiple times daily, flagging urgent messages, organizing threads with labels and filters, and drafting or sending replies that match a client’s voice and brand guidelines. I regularly use Google Workspace, canned responses, templates, and CRM-linked inboxes to keep workflows efficient and error-free. I maintain clear daily summaries so nothing slips through and you always have visibility on what’s been handled or needs escalation. I’m available throughout the week with flexible hours and would be happy to review a test thread to align perfectly on tone before starting.
$15 USD em 40 dias
2,5
2,5

Hello, I’d be happy to support you with daily inbox management and thoughtful email responses. I have several years of experience handling customer-service and personal email accounts, including website inquiries, follow-ups, and time-sensitive requests. I prioritizing urgent messages, applying clear labels, and keeping communication organized and calm. I’m very comfortable working in Gmail and Outlook, using filters, folders, templates/canned responses, and maintaining a clear summary of what’s been handled versus what needs escalation. Tone consistency is something I take seriously, and I adapt quickly to brand voice and personal communication style. I’m available daily, including weekends if needed, and can check inboxes at agreed times throughout the day. I’d be glad to review a test thread to align on tone before getting started. Looking forward to connecting. Best regards, Sayed
$15 USD em 40 dias
2,1
2,1

Hi there! I help busy professionals regain time by managing daily inbox workflows across Gmail and Outlook, including sorting new messages, flagging urgent items, and drafting or sending clear, well-toned replies for both customer-service and personal emails. I use filters, templates, and shortcuts to keep response times efficient, maintain a running summary of handled items, and escalate only what truly needs your attention. I write in natural, professional English, follow brand guidelines closely, and exercise sound judgment so your inbox stays organized and stress-free. Best regards, Nadira
$20 USD em 40 dias
2,2
2,2

Hi, I’d be happy to help manage your inbox and handle daily email responses. I have experience supporting both customer-service and personal inboxes, including sorting messages, flagging urgent items, and drafting clear, well-toned replies that match the owner’s voice. I’m comfortable working in Gmail and Outlook using filters, labels, and templates, and I always keep a brief summary of what’s been handled and what needs attention. I value clear judgment, good written English, and knowing when to escalate. I’m available consistently throughout the week and happy to review a test thread to confirm tone. Best, Intan
$15 USD em 25 dias
1,7
1,7

I understand the vital role effective communication plays in building and maintaining strong relationships be it on a personal or customer-service level. With my extensive experience as a virtual assistant, I've developed a knack for not only anticipating my clients' needs but also ensuring that I communicate clearly and professionally on their behalf. In managing my clients' emails, I prioritize organization and efficiency through quick filters, templates, and shortcuts similar to Gmail and Outlook's features. While I have not explicitly used Google Workspace or CRM plug-ins like what you prefer, I am no stranger to adopting new software tools and learning quickly - so consider it done! What sets me apart is not just my technical skills, but my ability to empathize and craft replies that reflect your voice while adhering to any brand guidelines. Given the opportunity, I will integrate seamlessly into your workflow, managing your inboxes at the agreed time intervals while keeping a comprehensive summary of my activities. My proven track record in delivering high-quality results will ensure that no important inquiry is missed nor any message left unreplied. Let's collaborate together to match your busy schedule with prompt email responses!
$15 USD em 40 dias
1,4
1,4

With over a decade of experience in customer service, sales, and lead generation, I have developed an inherent knack for providing superb client interaction that differentiates me from my peers. My proficiencies cover not just telemarketing but also written correspondence such as email and chat, which makes me uniquely qualified for this project. Understanding the gravity of every inquiry is essential to my approach, which is why I've also sharpened my skills in active listening and problem-solving. Moreover, my capacity to adapt within different time zones (EST to PST for U.S. time zones as well as UK time zones) would ensure your inbox is managed daily with no delays. This flexibility has enabled me to successfully collaborate with clients across the globe, further bolstering my ability to work independently and remotely while ensuring high quality results that align with your needs. To add to that, my unique blend of being both detail-oriented and having strategic perspective has consistently allowed me to identify up-selling and cross-selling opportunities in favor of countless businesses - a skillset which I aim to bring onboard for you too. Partnering with me means a seamless workflow where your inbox lives up to its name: manageable and stress-free.
$15 USD em 40 dias
1,5
1,5

Hi, Good day. I can help you stay on top of both customer service and personal emails without losing tone or timing. I have similar experience managing shared inboxes, sorting and flagging urgent messages, drafting clear and friendly replies, and keeping simple summaries so nothing is missed. I’m comfortable working in Gmail and Outlook, using filters, templates, and quick responses, and I have good judgment on when to reply or escalate. I’ve handled high-volume inboxes before and can adapt to your voice quickly. I’m available throughout the week. Shall we start with the test thread to align on tone?
$18 USD em 40 dias
1,3
1,3

Hey — saw your post about needing an Email & Message Response Assistant. When your inbox outgrows your day, the real risk is missing high-value emails or replying too slowly to important messages. Quick question before I suggest a workflow: Do you already have response guidelines/templates for different types of emails, or would you want help creating those too? I’ve managed inboxes and messaging for busy founders and service businesses, handling daily logins, triage, prioritization, and writing replies that match their tone and style. If you share a sample inbox (screenshots or access) or a short description of your typical emails, I can review and tell you how I’d structure the daily routine.
$20 USD em 7 dias
1,0
1,0

As a seasoned full-stack web developer, I might not have direct experience in customer support or personal assistant work as demanded by this project, but I am uniquely qualified to take on these important roles. My proficiency with Gmail and Outlook, familiarity with Google Workspace including templates and smart filters, as well as testing and troubleshooting such applications for long periods of time immensely makes up for that gap. With over 5 years working with Laravel, PHP, and WordPress technologies, I bring to the table an extensive knowledge of API integrations and email automation combined with a keen eye for detail. This enables me to provide you with efficient management of your inbox, drafting and sending clear replies according to your voice. Responsible, organized, and excellent at prioritizing tasks; I assure you I'll be able to handle high-volume emailing when necessary. As a developer who continuously deals with performance optimization, I understand that a speedy customer response is vital in maintaining positive relationships and good brand image. And while shortlisted messages would largely determine the weightage of my response intervention, I will maintain open communication with you throughout my work. Hiring me fuses together the technical prowess required for this project with the quality task-delivery you seek. So let's take the next step towards relieving your inbox burden and enhancing your communication channels! Let's chat!
$15 USD em 40 dias
1,0
1,0

Hello, I can be you Email and message response assistant as I've experience in managing emails, daily planning, updates, scheduling meetings and handling customer queries as well as I've a member who is specialized in customer support/care so we both can help you manage your work in a professional way, please let me know how many day in week and hours required per day and I would love to discuss this with you. I'll be reasonable with pricing too so you will get what you want on your budget. Regards, Shifa Amir
$15 USD em 20 dias
1,0
1,0

As an experienced administrative professional with a knack for process optimization, I'm well-equipped to tackle the challenges of your overflowing inbox. Impeccable organization and attention to detail are second nature to me, making me a pro at filtering and prioritizing emails in a timely manner. My ability to learn new systems quickly will ensure smooth integration into your existing email management processes within Gmail and Outlook. Moreover, my extensive experience with document organization, workflow automation, and operational assistance can contribute significantly to your project. I'm proficient in utilizing tools like Google Workspace and CRM plug-ins which you mentioned as priorities. Besides, my continuous improvement mindset aligns perfectly with the need for well-toned responses consistent with your voice and brand guidelines. Lastly, my strong command of written English combined with sound judgment in selecting or escalating appropriate replies contributes to creating meaningful conversations with customers. Hiring me isn't just about getting the job done efficiently; it's about entrusting an adept professional who genuinely understands the core value of thoughtful, responsive communication. Let's take your email management to new heights - together!
$20 USD em 40 dias
1,1
1,1

Hello! I’d be happy to help with this project. I have solid experience in email handling and timely responses, ensuring clear and professional communication at all times. Alongside this, I’m skilled in data entry, billing clerk tasks, and creating Google Sheets for tracking and monitoring (status updates, records, follow-ups, etc.). I also handle various administrative tasks such as organizing files, updating records, and supporting daily operations efficiently. I’m detail-oriented, reliable, and quick to respond. I can start right away and ensure everything stays organized and up to date.
$20 USD em 40 dias
0,3
0,3

As a master of automation and AI specialist, I've developed numerous systems to help clients manage their digital workflows on autopilot. My outstanding expertise in areas such as data entry, email campaigns, email marketing combined with over a decade of proven experience makes me the ideal candidate for this task. I apply my skills to effectively handle large data volumes efficiently without sacrificing quality or timely delivery. A key aspect of ensuring top-notch customer service lies in providing personalized and accurate responses that reflect your unique voice. This is something I excel at. My ability to quickly grasp a brand's tone and apply it consistently throughout all communications will ensure that your customers receive the same great service they expect from you. My availability is flexible, which is especially advantageous for a role like this that demands promptness. I appreciate the opportunity to demonstrate my skills by tackling a test thread, giving you a firsthand feel for my approach and commitment to detail. Together, we can defy the relentless deluge of emails and ensure your inbox never overwhelms you again. Let's turn your email management on autopilot!.........
$15 USD em 40 dias
0,4
0,4

Hey there, I completely understand the challenge of an overflowing inbox and would love to help you take control of it. With strong experience managing both customer-service and personal emails, I excel at sorting messages efficiently and drafting clear, friendly replies that reflect my client's tone and brand voice. I’m comfortable working with Gmail and Outlook, using filters and templates to streamline responses, and I’m skilled in maintaining concise summaries to keep you updated on progress. You can count on me to flag urgent matters promptly and handle everything else thoughtfully. I’m available throughout the week to fit into your schedule seamlessly. Let’s start with your test thread so I can match your tone perfectly, then move forward from there. What volume of emails do you typically receive daily for both customer-service inquiries and personal messages? Best regards,
$15 USD em 32 dias
1,0
1,0

Ouled Si Ahmed, Algeria
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