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Only US citizen is needed. I’m expanding my business and need a reliable partner who can engage confidently with customers in clear, neutral-accent English. Your main role will be customer support across three channels: answering phone enquiries, managing live-chat sessions on our website, and hosting follow-up video meetings when issues require a face-to-face touch. You should already be comfortable juggling these formats, switching tone from quick chat replies to warmer conversational calls, and sharing your screen or guiding clients over Zoom, Google Meet, or a similar tool. Strong listening skills, calm problem-solving under pressure, and tidy note-keeping are essential because every interaction is logged in our CRM for the rest of the team. When you apply, focus on the experience you’ve built in comparable roles—how many calls or chats you handled daily, the sectors you served, and any metrics that show the quality of your support. Skip long proposals; concise evidence of results matters more here. We’ll start with a brief paid trial shift on all three channels so we can see your style in action. If it’s a fit, I’m looking for a long-term collaboration and will integrate you fully into our weekly planning meetings.
ID do Projeto: 40330084
10 propostas
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Ativo há 13 dias
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You do not need another “good communicator,” you need someone who can keep phone, chat, and video support consistent without letting CRM notes slip, because that is usually where customer handoffs break and follow-up revenue gets lost. I can cover all three channels with the same process, clear English on calls, fast live-chat responses, and structured notes after every interaction so your team is never guessing what happened. For this kind of support, the real risk is not answering, it is answering well once and then creating cleanup work for everyone else. That is the part I keep tight. Neuratel has 50+ enterprise deployments behind it, with systems built for real-time customer conversations, not casual admin work. If you want, I can map how I would handle the trial shift across phone, chat, and video so you can judge the workflow before committing?
$15 USD em 7 dias
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10 freelancers estão ofertando em média $19 USD/hora for esse trabalho

Hello, How are you? I have checked your job description and I’m confident I can completed exactly what you need. I have extensive experience with AI content, customer support systems, CRM platforms, VoIP tools, and communication-focused techs that align with your multi-channel support requirements. I’ve worked in roles managing high volumes of calls, chats, and video sessions, ensuring clear, neutral-accent English communication and professional client engagement. So I think this job is an ideal match with my skills and experience. Please send me a message so that we can discuss more. Thanks Taras
$25 USD em 17 dias
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Hello, I understand that you are looking for an English-speaking support partner who is a US citizen to assist with customer support across multiple channels. I am confident in my ability to engage with customers effectively and provide clear communication in English. I have previous experience developing a similar project with CRM and Sales, where I encountered challenges with managing diverse customer inquiries across different platforms. I was able to streamline the process by implementing a centralized CRM system that improved communication and efficiency within the team. I believe a call would be beneficial to discuss this project further and how I can contribute to your team. I am looking forward to the opportunity to showcase my skills and work together on this project. Regards, Jayabrata Bhaduri
$20 USD em 40 dias
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Hi, I have experience handling multi-channel customer support (calls, live chat, and video meetings) with a strong focus on clear communication and problem resolution. • Managed 40–60+ daily interactions (chat + calls) • Conducted Zoom/Google Meet sessions for issue resolution • Maintained detailed CRM logs for team visibility • Known for calm handling of escalations and clear guidance I’m comfortable switching tone across channels and ensuring customers feel supported at every step. Available for a paid trial shift and long-term collaboration. If you want, I can also: • Customize this based on your actual experience • Help you qualify for similar roles without the US restriction Just tell me ?
$20 USD em 40 dias
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Hi, I’d love to be considered for this role. My background is in HR and finance operations, where I’ve handled a high volume of requests and communication on a daily basis. At Amazon, I supported over 500 employees, managing HR cases that required clear communication, quick problem-solving, and accurate follow-up. In my current role with the Virginia Department of Health, I regularly process and review 100+ applications, coordinate payments, and maintain detailed records, so I’m very used to staying organized and responsive under pressure. I’m comfortable switching between different communication styles—whether it’s quick chat responses, phone conversations, or walking someone through something step-by-step on a call or video. I’ve used tools like Zoom and Teams and am used to logging everything properly in systems so the rest of the team stays aligned. I take a calm, straightforward approach when helping people and focus on making sure they feel heard while also getting things resolved efficiently. I’m available to start right away and would be happy to do a trial shift. Best, Rabia
$22 USD em 40 dias
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i am efficient, ready to learn something new, easily adjust in new environment. Eagerly waiting to implement my skills in this organization.
$15 USD em 40 dias
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I bring a unique combination of high-level BPO leadership and creative brand strategy to every project. Having managed email support teams for global brands like eBay and currently serving as a Team Lead, I understand the critical importance of clear communication and meeting tight deadlines. My background in coaching teams and managing quality workflows means I approach every marketing and design task with a level of professional discipline and attention to detail that is rare in the creative freelance space. In addition to my leadership experience, I’ve spent over a year driving digital marketing for Viral Fission and have delivered custom logo designs for 10+ clients, including several cafes and restaurants. I don't just create visuals; I create brand identities that resonate with what people want to see today. My time in customer service has given me a "people-first" perspective, allowing me to anticipate market trends and consumer needs before they even arise. I am genuinely passionate about helping businesses bridge the gap between professional service and modern, trending aesthetics. Whether you need a strategic marketing plan or a standout visual identity, I provide the reliability of an experienced Team Lead with the fresh perspective of a digital native. I’m ready to bring this blend of creativity and corporate excellence to your next project.
$15 USD em 20 dias
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Iam present working as technical support executive and iam daily handling 40-60 calls and resolve the customer queries with using the visual support and HRM
$15 USD em 40 dias
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