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I run a busy short-term holiday-let portfolio and need reliable, real-time backup so every guest receives a fast, accurate reply and every supplier gets clear instructions. Your number-one focus will be responding to customer inquiries as they arrive, using the Guesty inbox, email and WhatsApp. Most common questions are already drafted by the built-in AI, but you’ll double-check local details (parking, check-in times, attractions, etc.) before sending so the tone always feels personal and up to date. Alongside guest messaging you’ll keep an eye on cleaners, maintenance teams and linen services, slotting their updates into our shared Google Drive folders and light Excel trackers. Strong written UK English, flawless attention to detail and the confidence to spot and correct small inconsistencies are essential. Coverage is needed throughout the day with particular emphasis on Friday evenings and weekends when inquiry volume peaks. I will walk you through the exact workflow in a live Zoom or Google Meet session at the start; if you haven’t used Guesty before, that training will get you fully comfortable. If you enjoy smooth communication, quick problem-solving and the rhythm of hospitality, I’d love to hear how you can keep our guests smiling and our operations calm.
Project ID: 40393340
79 proposals
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Active 2 days ago
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79 freelancers are bidding on average £12 GBP/hour for this job

Hi, I can manage guest communication in real time across Guesty, email, and WhatsApp, ensuring fast, accurate, and personalized responses. I’ll verify local details before replying and maintain a professional, friendly tone that enhances guest experience. I’m detail-oriented and can also coordinate with cleaners and maintenance teams, keeping records updated in Google Drive and Excel. Available for peak times including weekends, and ready to follow your workflow smoothly after onboarding. Thanks
£10 GBP in 40 days
9.2
9.2

Quick question before we dive in: how many hours a day are you looking for, ideally? Hi! I can keep your Guesty inbox, email, and WhatsApp covered throughout the day, making sure every guest gets a fast, accurate, and personal reply without anything sitting unanswered while you're focused on important business tasks. You'll have someone who can stay on top of guest inquiries, keep cleaner and maintenance updates organised, and spot inconsistencies before they become issues, without constantly checking in. I've done exactly this kind of multi-channel coordination directly for the CEOs of Ranknetics and Spadoom across fast-moving day-to-day operations. My English is strong, I'm available throughout the day, including Friday evenings and weekends, and with your walkthrough at the start, I'll be comfortable in Guesty and ready to go quickly. Let's have a chat to discuss this further. Looking forward!
£10 GBP in 40 days
8.7
8.7

I'm MD MOHIUDDIN and I'd love to join your team as a Virtual Assistant for your holiday rental portfolio. With over 15 years of experience, I am deeply committed to delivering the highest level of client satisfaction in my work. My multi-skilled background aligns perfectly with the needs of this project, from my proficiency in data entry and email handling to my intimate working knowledge with Google Drive and Excel. Understanding your primary focus is on guest communication and operational coordination is crucial. My strong written English skills complemented by precision and attentiveness guarantee fast, accurate replies while maintaining personal touch in every message. Additionally, my ability to adapt and learn new software quickly ensures that the transition to Guesty will be seamless and efficient. Moreover, being a full-time freelancer allows me to provide comprehensive coverage, not only throughout the day but particularly during peak times such as Friday evenings and weekends when inquiry volume increases. Quick problem-solving is one of my strengths which I believe is crucial in handling any unexpected challenges that may arise in this dynamic industry. Overall, hiring me would mean relying on a dedicated professional who understands the prime importance of smooth communication and customer satisfaction.
£10 GBP in 40 days
7.0
7.0

As an experienced professional in the AI-Driven Solutions, Data Entry, and Virtual Assistant fields, I'd like to express my strong interest in taking on your Holiday Rental Virtual Assistant project. At Zayer Tech, my PMP-certified team and I specialize in providing not just technical skills, but solutions that drive efficiency and innovation. Our deep understanding of process automation using no-code/low-code tools like Zapier, and AI integration can significantly enhance your holiday-let portfolio operations. Moreover, regarding time management, I adapt easily to schedules and embrace flexibility when required. Being mindful that peak inquiry volumes occur during Friday evenings and weekends is something I'm mindful of already. Hence, providing coverage during those periods will naturally be prioritized. In summary, combining my adeptness at process management, data handling, and virtual assistance with your hospitality industry expertise will provide guests a personal and swift experience, streamlining your workflow along the way!
£13 GBP in 40 days
6.8
6.8

Hello Client, I hope you are doing well. I came across your project **Holiday Rental Virtual Assistant Needed**, and it immediately caught my interest. Based on your description, I’m confident that I can deliver high-quality results that align perfectly with your expectations. **Why I’m a great fit for this project:** • I have strong experience working with Data Processing, Data Entry, Excel, Virtual Assistant, Customer Service, Time Management, Email Handling, and I’ve completed similar projects in the past. • I always focus on clean, optimized, and fully functional work. • Communication and responsiveness are my top priorities — you’ll always be updated on progress. **What I will deliver:** • A complete and professional solution tailored to your project requirements • Timely delivery within your budget range of **10.00 - 15.00 GBP** • Clean, well-structured work with revisions included • A focus on quality, clarity, and long-term reliability If you would like to discuss your project further, I’m available at any time. I would love the opportunity to work with you and help bring your idea to life. Thank you for considering my proposal. I look forward to working with you! Best regards, Nadeem Shaikh
£12 GBP in 33 days
6.6
6.6

Hi there, This is exactly the kind of role I’ve worked on before, and I’d be confident supporting your holiday-let operations in real time. I’ve managed guest communication for short-term rentals - handling inquiries across platforms like inbox systems, email, and WhatsApp - making sure every response is quick, accurate, and feels personal. I’m used to reviewing AI-generated replies and refining them with local details so guests get clear, trustworthy information. I’ve also coordinated with cleaners and maintenance teams, keeping updates organised in Google Drive and Excel trackers so nothing gets missed. I pay close attention to detail and always double-check information to avoid any confusion for guests or suppliers. I’m comfortable working during high-demand times, including evenings and weekends, and I adapt quickly to new systems like Guesty. You can expect reliable coverage, clear communication, and a calm, organised approach that keeps both guests and operations running smoothly. Looking forward to working together. Kind regards, Mohit
£10 GBP in 40 days
6.7
6.7

Hello, With over 7 years of experience in Data Processing, Excel, and Data Entry, I have carefully read through your project requirements for a Holiday Rental Virtual Assistant. I understand the need for real-time responses to guest inquiries and clear communication with suppliers to ensure a seamless experience. My approach to this project would involve promptly responding to inquiries using Guesty inbox, email, and WhatsApp while ensuring personalized and up-to-date information is provided. I will also manage communication with cleaners, maintenance teams, and linen services, maintaining accurate records in shared Google Drive folders and Excel trackers. I am confident in my ability to handle the workflow outlined in your project description and ensure that guests receive exceptional service. I would appreciate the opportunity to discuss further details in a chat to provide a tailored solution for your requirements. You can visit my Profile at https://www.freelancer.com/u/HiraMahmood4072 Thank you.
£11 GBP in 40 days
6.3
6.3

Hello, I am a detail-oriented virtual assistant with strong UK English and hospitality experience, ready to provide real-time backup for your holiday-let portfolio. I will respond promptly to guests via Guesty inbox, email, and WhatsApp — using AI drafts but verifying local details like parking and check-in times before sending. I will also track cleaners, maintenance, and linen services in Google Drive and Excel. I am fully available on Friday evenings and weekends, comfortable learning Guesty during your live training session, and committed to keeping guests happy and operations running smoothly. Ready to start. Regards, Zafar
£10 GBP in 40 days
6.3
6.3

Hello I can manage guest communication across Guesty, email, and WhatsApp with quick, accurate responses, while coordinating with cleaners and suppliers and keeping records organized for smooth daily operations. Regards Muhammad
£10 GBP in 40 days
5.7
5.7

Hello, With over 6 years of experience as a Virtual Assistant, I have a strong background in managing customer inquiries and supporting operations in the hospitality industry. In this role: - I will prioritize responding to customer inquiries through the Guesty inbox, email, and WhatsApp, ensuring that each response is personalized and up-to-date. - I will also monitor updates from cleaners, maintenance teams, and linen services, organizing their information in shared Google Drive folders and light Excel trackers to maintain seamless operations. An advantage is my proficiency in using Guesty, Google Drive, and Excel which will help me manage communications and track service updates effectively. Regards, Blessing
£10 GBP in 40 days
5.8
5.8

Hi, I have worked on real-time messaging and coordination where quick and accurate replies really matter. I always double-check details before replying so guests receive clear and correct information without confusion. I also stay on top of cleaners and maintenance by following up properly, so nothing gets missed, and I keep everything well organized in Google Drive and Excel for easy tracking. I focus on keeping communication smooth and response time fast, especially during busy hours. I am available for evenings and weekends as well. Rate: £5/hour
£10 GBP in 40 days
5.4
5.4

As someone who truly appreciates the power of clear communication and efficient problem-solving, I can confidently say that I’d be the perfect candidate for your vacation rental virtual assistant position. With my strong written UK English and attention to detail, I can provide clear answers to your guests' queries quickly while keeping the sense of personalization intact. Being familiar with Guesty, I can professionally handle all aspects of guest messaging using this platform alongside email and WhatsApp, ensuring no inquiries are left unattended. Moreover, my expertise in Excel makes me adept at effective data management and organization -- skills that prove to be vital when it comes to maintaining your shared Google Drive folders and light Excel trackers. My work revolves around creating systems that are structured, automated, and reliable so you can trust me to handle all discrepancies and keep everything up-to-date meticulously. Lastly, I understand the peculiarity of vacation rental management where customer inquiries peak on specific days and times. As a dedicated professional, I can provide coverage throughout the day with particular emphasis on the crucial Friday evenings and weekends. With me as your virtual assistant, you’ll have peace of mind knowing that all inquiries are consistently addressed with promptness and professionalism
£10 GBP in 40 days
5.3
5.3

Hello, I can monitor messages throughout the day to keep response times low and help you respond to guest inquiries quickly and accurately while keeping communication smooth across your team so guests stay satisfied and operations run without stress. I’m also available during high-demand periods, including Friday evenings and weekends, to ensure no guest is left waiting. I pay close attention to detail, spot inconsistencies easily, and communicate clearly in written English. I am comfortable managing real-time messages across platforms like email and WhatsApp, and will crosscheck details before replying so every response feels correct, personal, and up to date. I can also track updates from cleaners, maintenance, and linen services, and keep everything organized in Google Drive and Excel. I am open to learning your workflow through training and can quickly get comfortable using tools like Guesty. You can expect fast responses, accurate information, and consistent coordination that keeps both guests and your team happy. Best regards, Adaobi
£10 GBP in 40 days
5.5
5.5

I specialize in fast, professional guest communication and detail-focused operations support. I can manage inquiries across Guesty, email, and WhatsApp, coordinate with suppliers, and keep records organized accurately. I’m reliable, responsive, and comfortable with weekend coverage.
£10 GBP in 40 days
5.5
5.5

Hi! I’d be happy to help with guest communication and coordination. I have experience as a virtual assistant managing messages, organizing information, and keeping workflows running smoothly, and I’m comfortable handling multiple conversations while maintaining a clear and professional tone. I’m detail-oriented, proactive, and quick to learn systems like Guesty, ensuring everything stays accurate and organized. I’m reliable, responsive, and available around 30–40 hours per week. Let me know if you’d like to discuss further.
£10 GBP in 30 days
5.1
5.1

Hey, I have a 5 years experience in hotel management and administration, including a stint as a virtual assistant for a short-term holiday rental portfolio similar to yours. I have been responsible for handling inquiries from guests, ensuring smooth communication with suppliers, and keeping track of daily operations - just like you need. My excellent written and verbal UK English skills, combined with my keen eye for detail, make me particularly good at spotting and addressing small inconsistencies – an essential skill for maintaining the personal tone and up-to-date information your guests expect. I'm also well-versed in using Guesty and Google Drive at a professional level. Moreover, I have a strong command over Excel that will help me efficiently manage data, create trackers, and update shared folders. In addition to my experience in hotel management and my technical skills, I want to note my knack for strategic storytelling. Understanding the rhythm of hospitality is more than just logistics; it's about creating an experience that leaves guests satisfied and content. So let's establish a smooth conversation where creativity meets your clear vision! You can confidently hand over your guest inquiries, supplier instructions and other administrative tasks to me; I'll ensure thorough attention to detail without compromising speed or efficacy.
£10 GBP in 40 days
4.9
4.9

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Data Processing, Data Entry, Excel, Virtual Assistant, Customer Service, Time Management, Email Handling and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
£22 GBP in 5 days
4.4
4.4

Hi, I can manage real-time guest communication across Guesty, email, and WhatsApp with fast, accurate, and personalized replies. I’ll verify local details before responding, coordinate with cleaners and maintenance teams, and keep all updates organized in Google Drive and Excel. I’m detail-oriented, reliable during peak times (including weekends), and ready to follow your workflow from day one. Best regards, Abidur
£10 GBP in 40 days
4.4
4.4

Hi there, I noticed you need a reliable, real time backup for your short term holiday let portfolio, focusing on responding to customer inquiries via Guesty inbox, email, and WhatsApp, double checking local details before sending, and coordinating with cleaners, maintenance, and linen services via Google Drive and Excel trackers, with emphasis on Friday evenings and weekends. I have extensive experience in hospitality guest communication and operations coordination, including a recent role where I managed guest inquiries for 20 properties, used Guesty for messaging, ensured accurate local information, and tracked supplier updates. I have strong written UK English, flawless attention to detail, and can learn quickly. I am available for a live walkthrough session and ready to start. Please share the Guesty access and workflow details. Best regards, Mobasher Reza
£13 GBP in 40 days
4.0
4.0

Hi, I specialise in customer support and operational assistance for fast-paced environments where response time and accuracy directly impact customer experience. I can manage high volumes of guest communication across multiple channels, ensuring every response is timely, accurate, and aligned with your brand tone. I’m particularly strong at reviewing AI-assisted replies, refining them, and validating local details to maintain a high standard of service. Beyond messaging, I bring structured organisation—coordinating suppliers, maintaining clean records in Google Drive and Excel, and proactively spotting inconsistencies before they become issues. I’m available for peak coverage, including weekends, and can integrate quickly into your workflow with minimal supervision. I look forward to working with you.
£10 GBP in 40 days
4.2
4.2

Wallingford, United Kingdom
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Member since Dec 21, 2014
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