Hospitality Support Virtual Assistant

@schoudhary1553

With more than 7 years of experience as a Full stack developer, I have developed a wide range of skills that I believe are highly relevant to your Abu Dhabi vacation rental business. My attention to detail, strong work ethic, and proactive attitude will allow me to provide you with the high level of support and assistance you require for this project. I guarantee 100% of guest inquiries will be acknowledged within the specified timeframe of 10 minutes, ensuring prompt and efficient service to all your customers. Having previously worked with top companies such as Metlife GOSC and DXC technologies, I am well-versed in handling complex tasks accurately and swiftly. My skills in Web Scraping and Automation will also prove invaluable for managing bookings and reservations across different platforms efficiently. Moreover, my experience in database analysis using R programming and SQL aligns seamlessly with the requirement of ensuring zero date or rate discrepancies between Hostaway and other OTA channels.

@qasaryome

Want a Stunning online course hospitality support virtual assistant Website?    Let’s Bring Your Vision to Life! ✅ Get a FREE Live Demo  — Just reply to this message and see your future website in action! ✅ Multiple Design Options — Choose from a variety of modern, eye-catching layouts. ✅ 100% Satisfaction Guaranteed — Or your money back — no questions asked! ✅ 12+ Years of Experience — Proven track record in web development. Portfolio available on request. ✅ See My Work: Check out recent projects here ➡️ https://www.freelancer.com/u/qasaryome ✅ Unlimited Revisions — Until you're completely happy! ✅ 1 Month Free Support — Post-launch support to keep everything running smoothly. ✅ FREE SEO Setup — Includes Google Search Console + Google Analytics integration. ✅ Premium WordPress Website — Mobile-friendly, SEO-optimized & easy to customize. Have Questions? Let’s Chat! Reply now to get started with your FREE demo.b

@pvsysgroupinc

★★★ TOP 1% IN FREE LANCER WORLD★★★ I’m excited to bring my experience as CMD as with 20+ years in international Business Operations Our Services * Lead Generation Experts * Sales Expert *Operational Strategic planner * Data Entry *Customer Support 24*7 *Excel / Word Operation *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Projects Regards, CMD PVSYS GROUP (INDIA) IF YOU THINK THEN I CAN

@zayertech

As a dedicated team at Zayer Tech, my name is Md Masudur, and I'd like to offer our expertise in customer service, time management, and virtual assistance to bolster our services. With over 10-years of combined experience in project management and AI-driven solutions, we have established ourselves as skilled problem solvers who can enhance efficiency while providing a professional touch to our work. In managing your Abu Dhabi vacation rentals operation, accuracy and speed are keys, which aligns perfectly with our values at Zayer Tech. Our proficiency with task automation using no-code/low-code tools like Zapier and Wordpress will ensure each booking is processed correctly and all changes are updated without delays. Furthermore, our ability to handle multiple communication channels, like phone calls, emails, and live chats, using tools such as Help Scout and Intercom means we can guarantee your guests 100% acknowledgment within the set timeframe during our assigned shift hours. Additionally, my extensive experience in customer support means that I have dealt with varied clientèle including tourists, corporate guests and families - which allows me to cater my communication style according to the audience at hand while ensuring professionalism and patience remain uncompromised. Our commitment to achieving high standards aligned with DCT regulations ensures a smooth transition into your existing process & helps maintain top-notch quality service for your esteemed clients.

@Ayo25

Hello, I’m a reliable and detail-oriented guest relations professional with experience managing high-volume inquiries and reservations in fast-paced hospitality environments. I’m comfortable communicating clearly and professionally in English across phone, email, and live chat, and I consistently meet strict response-time standards. I have hands-on experience handling bookings, modifications, and cancellations in channel managers and PMS tools, with a strong focus on accuracy and cross-channel syncing. I’m also used to coordinating closely with housekeeping and maintenance teams to manage early check-ins, extensions, relocations, and last-minute changes without disrupting the guest experience. I work methodically, follow SOPs closely, and provide clear end-of-shift reports to ensure smooth handovers. I can step in quickly, take ownership of the Abu Dhabi portfolio, and maintain a high standard of service across all guest touchpoints. I’m ready to start immediately and contribute from day one.

@mohamedBJ

Hi I have 6yrs customer service experience and can start right away I have handled customer support for a sports company, a software company and an e-commerce store and believe the skills i acquired from those projects would be useful to yours I have provided customer service via live chat, Facebook, Instagram, Zendesk, and email You can check my reviews for that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you

@Tosinojo

Hi, I can step in immediately to handle guest inquiries, bookings, and last-minute changes with speed and accuracy. I’m a reliable hospitality support virtual assistant with strong experience in guest communication, reservations management, and coordinating with housekeeping and maintenance teams. I’m comfortable working with tools like Hostaway, Intercom, and Help Scout, and I understand the importance of zero errors, fast response times, and clear written confirmations. I stay calm under pressure, pay close attention to detail, and take full ownership of tasks to ensure guests receive a smooth, professional experience at all times. If you’re looking for someone proactive, dependable, and service-driven to support your Abu Dhabi portfolio, I’d be happy to discuss further.

@perfectdeadline

Hi, Good day. Are you looking for someone who can own guest communication and reservations end-to-end without errors or delays? I’m experienced in fast-paced guest support—handling calls, emails, and live chat professionally—while managing bookings with absolute accuracy. I understand the importance of real-time Hostaway updates, OTA sync checks, calm handling of last-minute changes, and clear coordination with housekeeping and maintenance teams. I work with speed, precision, and accountability, provide clear end-of-shift reports, and treat guest experience as a priority—not a task. Shall we start with a trial shift to confirm fit? Thanks, Debashish

@jessicaejele14

Hi, I specialize in Sales, Customer Support, Virtual Assistant, Real Estate, Customer Service, Time Management, Data Entry, and Email Handling. I’m ready to serve as your primary operations partner to scale your Abu Dhabi vacation rental portfolio across Yas, Saadiyat, Reem, and Al Raha. My goal is to maximize your occupancy and guest satisfaction by handling the heavy lifting of multi-channel communication via Help Scout, Intercom, and Cloud PBX. I am highly comfortable using Hostaway to track every reservation detail, ensuring that early check-in coordinates and housekeeping handovers happen with surgical precision so no guest request or building regulation requirement slips through the cracks. I transform raw guest questions into warm, professional guidance, manage the "long game" of cross-departmental coordination with maintenance and housekeeping, and maintain a real-time status sheet so you can see a clear end-of-shift report on all resolved issues and channel syncs. I prioritize your 10-minute response threshold, ensuring that tourists and corporate guests alike receive elite service that matches the prestige of Saadiyat and Yas Island. Would you like me to begin by reviewing your Hostaway dashboard and current Help Scout templates to align with your specific tone of voice? Best regards, Jessica

@networktso

Hi, am saqib javaid and I reckon I am the perfect candidate for this significant position. My strong suite-ability in swift and problem-solving communication combined with a good knack for being organized fits like gloves with your stated mandates. My Virtual Assistance experience has exposed me to similar tasks like reservations management, customer service, and maintenance coordination I assure you will yield exemplary results. i can do this job i will work on your demand send me a message personally and discus about the project. regards saqib javaid

@Chyyamaka

Hi Jacobus, This role fits me really well. I’ve supported short-term rental and service-based businesses where fast replies, clean bookings, and clear guest communication are what keep everything running. I’m used to handling high volumes of enquiries across email, live chat, and phone while keeping records and calendars perfectly in sync, so guests always get accurate, confident answers. I work very comfortably inside booking systems and CRMs, and will update reservations, check dates and rates, logging changes, and making sure everything matches across platforms is exactly the kind of detail-driven work I do well. I also have experience coordinating with operations teams, so when a guest requests an early check-in, extension, or change, I know how to confirm availability, update the system, and communicate it clearly to both the guest and the team. My communication style is calm, friendly, and professional, which is important when dealing with tourists, families, and corporate guests. I’m reliable, detail-oriented, and proactive, and I enjoy taking ownership of guest experience and reservations so everything is stress-free for both the guests and your operations team. Send me a message and let us discuss further. Best, Amaka

@mahbub557

Warm greetings, I hope you're well. I’m excited to apply for your Hospitality Support Virtual Assistant position. With 12+ years assisting U.S. and international clients and 4 years of customer-facing roles across e-commerce and service-based businesses, I’ve developed a calm, professional approach to guest relations, time-sensitive tasks, and detailed system updates. I am comfortable managing communication across multiple channels—email, phone and live chat—while maintaining a friendly and consistent tone. My background includes handling high-volume inquiries, coordinating with internal teams, managing schedules, and ensuring all requests are processed accurately and without delay. I understand how important it is for bookings, dates, rates, and guest information to be correct, and I take pride in double-checking details and keeping workflows clean and organized. I learn systems quickly and look forward to working with Hostaway, Help Scout, and Intercom. I am available to start immediately, work flexible time zones, and bring a reliable, proactive approach to supporting your rentals and guest experience. Best regards, Mahbub

@rishi9343

With over 8 years of solidifying my talent as a Rishi in the digital world, I find myself in a unique position to bring my diverse array of skills to your Abu Dhabi vacation rental business. Although different from those you may have initially sought out, my expertise still squarely aligns with solving complex problems quickly and integrating systems with swiftness. Combining this with the sound understanding of DCT and building's regulations I aim to be an essential asset for your growing needs. From my Figma design and development background, I have developed a meticulous attention to detail which I believe is an invaluable trait in handling hospitality management systems. My experiences in IT support where rationality, proactiveness was necessary while solving queries would undoubtedly come handy in ensuring any system or operational problems are smoothly smoothed over as well. I strongly believe that, what a guest truly desires is not just professional communication but someone who demonstrates promptness and sincerity which resonates throughout their journey. Aware how crucial seamless guest relations are, I will ensure every inquiry dosn't go amiss and the guests feel valued at each point. My commitment to double-checking every processing done in Hostaway will guarantee accurate date and rate synchronization to help you avoid any unwanted predicament.

@Joejoe777

Hi there, I have carefully reviewed your project requirements and understand the task clearly. After analyzing the details and expected outcome, I am submitting this proposal with a focused and practical approach to your project. I propose to serve as your dedicated Hospitality Support Virtual Assistant, ensuring prompt and accurate handling of guest inquiries and bookings across your Abu Dhabi vacation rentals, including key locations like Yas Island, Saadiyat, Reem, and Al Raha. In addressing the core areas of guest relations and bookings management, I will provide clear, professional English communication via phone, email, and live chat, maintaining a friendly and professional tone. I will manage reservations in Hostaway, ensuring all details are accurately synced with your website and OTA channels. Additionally, I will coordinate with housekeeping and maintenance teams, answer guest queries, handle changes efficiently, and ensure compliance with DCT and building regulations. My goal is to meet the acceptance criteria of acknowledging inquiries within 10 minutes, maintaining zero discrepancies in dates and rates, and providing daily end-of-shift reports. With access to Hostaway, Help Scout, Intercom, and the PBX, I am prepared to step in, follow existing procedures, and deliver exceptional service to your guests. Let's discuss in detail through chat.

@hemelkhan92

Hello, I’m a reliable and detail-oriented virtual assistant with hands-on experience in short-term rental operations and guest support. I’m comfortable handling high-volume inquiries across phone, email, and live chat, and I understand the importance of fast responses, accurate bookings, and calm communication, especially with tourists, families, and corporate guests. I have experience working inside PMS platforms to create, modify, and cancel reservations, double-checking dates, rates, and guest details to ensure everything stays perfectly synced across channels. I’m used to coordinating closely with housekeeping and maintenance teams, handling early check-ins, extensions, relocations, and last-minute changes without errors or delays. Clear, professional English is a strength of mine, and I follow SOPs carefully while keeping detailed notes and end-of-shift reports so operations teams always have full visibility. I’m comfortable using tools like Help Scout, Intercom, cloud PBX systems, and Hostaway to maintain zero discrepancies and high guest satisfaction. I take ownership of guest issues, escalate when needed, and work proactively to keep both guests and internal teams informed. I’d be confident stepping into your Abu Dhabi operations and maintaining the high service standards you expect across Yas Island, Saadiyat, Reem, and Al Raha. Best regards, Golam Morshed

@farhanakokab001

Hello, I can manage high-volume guest communication with speed and professionalism, ensuring every inquiry is answered within minutes and handled in line with your tone of voice and DCT regulations. I have strong experience managing reservations in Hostaway, keeping all bookings, dates, and rates perfectly synced across OTAs while handling changes, extensions, and relocations accurately. Detail-oriented and proactive, I coordinate seamlessly with housekeeping and maintenance teams and deliver clear end-of-shift reports to maintain smooth daily operations across Abu Dhabi locations. Contact me for quality and fast work. Thanks

@christinec9

Dear Hiring Manager, I am writing to apply for the Guest Relations and Reservations role for your Abu Dhabi vacation rentals. I am a reliable, detail-oriented professional with strong customer service skills and excellent written and spoken English. I have experience handling guest inquiries, managing bookings, and coordinating with operations teams to ensure smooth stays. I work calmly under pressure, handle last-minute changes accurately, and always prioritize guest satisfaction. I am confident using cloud systems, booking platforms, and live chat tools, and I take pride in maintaining perfect accuracy across all channels. I would be excited to contribute to your Abu Dhabi portfolio. Kind regards Christine

@tanzeelam6

I’d love to help manage guest communication and reservations for your Abu Dhabi properties. I’m confident with Hostaway, guest support via phone/chat/email, and handling last-minute changes with accuracy and care. I work fast, stay organized, and always keep guests and operations perfectly aligned. I’m ready to step in and maintain your high service standards. Tanzeela

@syeds273

Hey , Thank you for sharing the job details. After going through the description, it’s clear you need someone confident with Intercom, Data Entry, Customer Support, PHP, Customer Service, Time Management, Real Estate, Virtual Assistant, Email Handling and Sales and can deliver clean, reliable results. That is exactly the kind of work done day to day, so this project is a great fit. Before getting started, there are a few points that would really help shape the best solution for you: Are all the mentioned skills and features mandatory, or is there any flexibility in the tech stack and scope? Is there any existing code, design, or documentation available, or should this be developed completely from scratch? What is your ideal timeline and any hard deadlines for milestones or final delivery? Why work with me? 1. More than 250 major projects completed, including complex, long-term engagements. 2. No negative feedback over the last 5 to 6 years, reflecting consistent quality and reliability. 3. 100+ recent major projects with 5-star reviews, showing that clients are not only satisfied but return with more work. Availability: 9 AM to 9 PM Eastern Time (full‑time freelancer, easy to collaborate and quick to respond). Portfolio: https://www.freelancer.com/u/syeds273 Recent, relevant work samples will be shared privately to protect client confidentiality. Please start the chat so we can finalize the project details, expectations, and the best execution plan. Regards, Syed.