Multilingual Marketplace Virtual Assistant

I’m looking for a proactive virtual assistant to keep our Leroy Merlin and ManoMano stores running smoothly. Your day-to-day work will revolve around four core areas: • Order processing – download new orders, create shipping labels, update tracking, and confirm dispatch so customers stay informed. • Customer service – reply to all messages within 24 hours in English, Spanish, and French, handling returns, delivery questions, or product clarifications with a friendly, solution-oriented tone. • Inventory management – monitor stock levels, flag low-inventory items, and coordinate restock so listings never show “out of stock.” • Catalogue upkeep – create new listings, refresh titles, descriptions, images, and pricing, ensuring every product meets marketplace guidelines and is keyword-optimized. Experience working inside the Leroy Merlin and ManoMano seller dashboards is essential. If you’ve also touched Amazon, eBay, or Shopify, that flexibility will help when we broaden our sales channels. You’ll need solid spreadsheet skills, attention to detail, and the ability to manage a shared inbox and ticket system. I expect brief end-of-day order summaries and a weekly inventory and catalogue report so we stay aligned. Availability: roughly 2–3 hours per business day with the option to grow as sales increase. If you’re the organized, multilingual problem-solver who can own these tasks with minimal supervision, I’d love to hear from you.

ID do Projeto: 40164656