Phone & Email Support Representative -- 2

@kabirat12

When customer calls keep piling up and the inbox never stays clean for more than an hour, service quality slips fast. What you need is someone who can stabilize the chaos answer, resolve, document, and keep everything moving without you having to double-check anything. I step in as the steady voice your customers rely on and the organized mind your CRM needs. Live call handling, clear explanations, calm troubleshooting, and same-day email responses all flow into a clean ticket trail you can review anytime. Nothing lingers, nothing gets lost, and every interaction is tagged and documented exactly to your standards. You’ll get real-time phone coverage during the agreed shift, neatly formatted responses for inquiries, order updates, and first-line tech questions, plus daily CRM logs and a weekly snapshot of trends and recurring issues. Response times stay under 24 hours, and unresolved tickets never sit beyond 48 hours without escalation notes. If you’re ready for support that feels consistent, calm, and fully accountable, send your login details and let’s get started.

@idaraesitb

I understand you need someone who can confidently manage phone calls and emails with precision and warmth. At Glovo and Stanbic IBTC, I handled real-time customer calls, live chat, and CRM ticket updates daily, balancing phone and email queues while maintaining a 24-hour response rate. I’m skilled with tools like Zendesk, Intercom, Salesforce, and HubSpot, and can deliver prompt, well-documented support that keeps your inbox clean and customers satisfied. My calm approach on calls and eye for accuracy in reports ensure smooth daily operations and consistent communication with you. I’m ready to start immediately and maintain dependable coverage. Best Regards, Idaraesit Bill

@ishikam2002

I’m excited to apply for this support role, as it aligns perfectly with my customer-first approach and experience managing both phone and email inquiries. I’m confident handling live calls, resolving issues in real time, and keeping CRM records accurate and up to date. I’m equally comfortable managing a shared inbox—providing clear, friendly responses, coordinating order updates, and delivering first-line technical support within your expected turnaround times. As an MBA student, I’m not available full time, but I am fully committed to maintaining reliable coverage during agreed-upon shifts. I bring a calm, professional presence, a quiet workspace, and strong multitasking skills that ensure no customer feels overlooked. I’m ready to start immediately and consistently deliver organized communication and dependable support. Let’s connect.

@chinenye9

Hello, I’m excited to apply for your Support Professional role. My background in customer service, administration, and virtual assistance makes me confident in delivering dependable phone and email support while keeping your inbox organized and your customers satisfied. I’m comfortable picking up calls, resolving inquiries in real time, and maintaining a calm, customer-first approach. I have handled high-volume phone conversations, followed call guidelines, and ensured every interaction is logged properly in the CRM. Between calls, I manage email queues efficiently, providing clear, friendly, and well-formatted responses for inquiries, order updates, confirmations, and first-line technical support. I learn new tools quickly and I’m experienced with CRMs, support dashboards, shared inboxes, and documentation systems. I work from a quiet environment with reliable internet, making me fully prepared for consistent phone coverage. My communication style is warm, professional, and solution-oriented. What I will deliver: • Real-time phone support during agreed shifts • Prompt and accurate email responses within 24 hours • Daily CRM logs for calls and emails • Weekly reports of common issues and customer feedback I’m ready to start immediately and would love to support your customers with the friendliness and efficiency your brand deserves. Thank you for considering my application.

@sarthak112233

I've 6 years of experience in this field, coz I've explored and convinced many students in my field.

@loicm5

Hello, Thank you for posting this opportunity. With solid experience in customer support—handling live calls, managing inboxes, resolving inquiries, and documenting all interactions in CRM systems I’m confident in my ability to deliver the high-quality service you’re looking for. I’m known for my calm communication style, customer-first approach, and ability to manage both phone and email workloads efficiently. I consistently maintain fast response times, clear documentation, and reliable follow-up, ensuring every customer receives a friendly and accurate solution. I would be glad to bring my professionalism and dedication to your team.

@iamavra92

I’m an experienced support professional with strong communication skills and a proven ability to handle customer inquiries through both phone and email. I’m patient, detail-oriented, and skilled at resolving issues quickly while ensuring customers feel supported and heard. I’m reliable, organised, and ready to start immediately.

@GlorySilver

Hello Sir/Ma, I'm an experienced customer support representative with almost 2 years experience, I'm comfortable handling phones and I am very good at email management. With my experience in both customer support roles and appointment setting, I'm very proficient in communication, building strong inter-personal relationships with clients, I'm adaptable, good at time management, a quick learner, eager to learn, and highly motivated. If I'm hired, I will ensure real-time phone coverage during my shift, well-formatted and quick email responses under 24 hours to customer inquiries, order updates, and tech support, all daily logs of calls and emails will be documented and entered into the CRM system correctly, and I will deliver a systematic weekly summary report of any common issues and it's resolutions, no ticket will be left unresolved beyond 48 hours and I will escalate all unresolved tickets with notes. I can start immediately and maintain consistent, courteous communication with both your customers and you, I would love to discuss more on how I can fit into your team and increase your business growth. I am excited to work on your team with you.

@safanahas88

Hello, my name is Safa , and I am excited to submit my proposal for the Customer Service position. Although I do not have formal experience in this field, I am highly confident in my ability to deliver excellent support and communicate effectively with customers. I am a fast learner with strong communication skills, a positive attitude, and a genuine interest in helping people. I can adapt quickly to new tools and instructions, remain calm under pressure, and handle customer concerns in a polite and professional manner. I value reliability, consistency, and clear communication, and I always aim to exceed expectations in whatever task I take on. Even as a beginner, I am fully committed to providing friendly, timely, and high-quality service, and I am eager to prove myself through dedication and hard work. Thank you for considering my application, and I truly look forward to the opportunity to work with you.

@ravikiranmuthya3

I’m an experienced support professional with strong communication skills and a proven ability to handle customer inquiries through both phone and email. I’m patient, detail-oriented, and skilled at resolving issues quickly while ensuring customers feel supported and heard.

@tobechukwu1

Hi there, What CRM platform do you currently use? I’m fully conversant with Zendesk, Freshdesk, HubSpot, Intercom, Zoho, and a few others, so I can easily adapt to whatever system you have in place. I understand exactly what you need: a calm, reliable support professional who can confidently pick up the phone, manage real-time conversations, and keep your shared inbox clean and up to date. That’s my zone. I’ve spent years balancing live calls with email queues, handling inquiries, order confirmations, updates, and first-line tech support—all while keeping response times tight and CRM documentation spotless. You’ll get someone who follows your guidelines, uses your tools correctly, and ensures every call is logged, every ticket is resolved or escalated within 48 hours, and every customer feels genuinely cared for. I’m proactive, detail-oriented, and consistent with communication, so you never have to wonder what’s happening on the support side. If you’re ready for someone who can start immediately and represent your brand with professionalism and warmth, I’d love to talk more. Regards, Tobechukwu

@varunupadhyay199

Considering this project which requires customer support,email handling, and customer experience which is my core. Please take a review of my profile and consider.

@rohitb624

I’m an experienced support professional skilled in handling live calls, resolving inquiries, and maintaining clean, timely inbox communication. I excel at juggling phone support and email tickets while updating every interaction in the CRM with accuracy. With a calm, customer-first attitude, reliable setup, and strong multitasking ability, I can deliver real-time coverage, prompt replies, and clear reports. I'm ready to start immediately and provide consistent, courteous service.

@amarachic8

Hello prospective client from India, I’ve reviewed your requirements, and I’m confident I can step in and handle phone calls and email communications from your customers. With my good phone etiquette and experience handling daily customer inquiries and maintaining CRM accuracy, I can take full ownership of the task and deliver a consistent, detailed and error free work. Here’s how I can make this project a success: • I will confidently handle live phone calls conversation from your customers and resolve every issue in a timely manner. • Handle order updates, confirmations and general inquiries clearly while escalating anything outside scope • Record each interaction accurately in CRM so your team always has the complete picture • Prompt email response and resolution within 24 • Provide an end-of-week summary showing trends, issues, and simple improvements to boost efficiency I’m detail-oriented, reliable, and comfortable working within Zendesk, Zoho, tools, so I can get up to speed very quickly. If you’re looking for someone who communicates warmly and keeps your inbox and CRM spotless, I’d love to support you. Let`s connect! Amarachi. Replies in few hours.

@kris4work

Hello, I’m Krishna, with over 15 years of experience in customer service and tech support. I have been working as an Account Manager at Confetti, an online event management company, since August 2023. I’m open to both long-term and short-term projects, and I prioritize confidentiality, ensuring your information is handled with care. Key Experience: Account Manager at Confetti (Aug 2023 – Present) Support Lead at Sessions (May 2015 – Dec 2022) Resolution Expert at Dell International Services (Sep 2010 – Apr 2013) Technical Support at SITEL India (2007 – 2010) Skills: Customer experience, loyalty-building, and attention to detail Proficient in Zendesk, Hubspot, Pipedrive, Jira, Stripe, and Microsoft/Google Office Tools I’m excited about the opportunity to collaborate and contribute my expertise to your project. Thank you for your consideration! Best, Krishna

@flourishu9

Hi, i'd be happy to support your customers through live calls and email. I have clear, friendly communication, stay calm on the phone, and can follow your guidelines, FAQs, and templates easily. I’m experienced with handling calls + inbox management at the same time, keeping tickets updated in the CRM, and making sure every customer gets a timely response. I’m organized, reliable, and can start immediately with consistent daily reporting. If you’re looking for someone professional, detail-oriented, and customer-focused, I’m ready to join your team immediately.

@Ranik114275

Responsible for handling all incoming Calls, emails, chats and tickets from ticketing tools and                 make sure closing the service and incident tickets within the SLA. Hands on experience in Office 365 & Microsoft Exchange administration with Active  Directory, Azure Active Directory, Azure MFA Exchange Online, email configurations, Office365 application and technical support. Experience in Office 365 experience in administering users and groups, Exchange Online, Intune,                  Teams, OneDrive, Azure Subscription, SharePoint and Office 365 applications. Having experience in Enterprise Office365 environment for User licenses and Office365 Exchange email. Hands on Experience in troubleshooting Outlook Issues, Microsoft Teams, System related issues,                    Network issues, System performance, Multifactor Authentication and VPN Issues. Access to Active Directory to perform User Account activities within the IT Global Support Installing/Configuring required software’s on the user’s machine with proper request and approval from the reporting managers.

@pvsysgroupinc

★★★ TOP 1%★★★ I’m excited to bring my experience as CMD as with 20+ years of building ERP n BIG Software Solutions for world market. I lead a development team as well as Marketing Team that helps early-stage founders launch MVPs faster, smarter, and cost effectively. We specialize in software architecture, deep learning, full-stack development, AWS, and CMMI 3.5 project management— covering covering the full spectrum from strategy to execution. Our portfolio spans startups and enterprises: Startup Products * Data Entry *Customer Support 24*7 *Excel / Word Operation *LinkedIn *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Operation Corporate Consulting for World largest group These projects show our ability to solve real-world problems across energy, healthcare, urban planning, and enterprise consulting with scalable AI solutions. I’d love to apply this blend of technical depth and execution-focused leadership to deliver your product quickly and effectively. Let’s connect to explore how we can accelerate your roadmap. Regards, PVSYS GROUP CMD " IF YOU THINK THEN WE CAN