Remote Home Services Dispatcher

I’m expanding our U.S.–based home-services platform and need a remote dispatcher who can keep jobs, contractors, and clients moving smoothly through our internal workflow. Here’s what the day-to-day looks like: you’ll monitor incoming service requests, enter new bookings into our proprietary CRM, assign vetted contractors once jobs are confirmed, and keep every work order’s status current while messaging providers as things progress. When new homeowners call or chat in, you’ll also handle the initial intake so nothing slips through the cracks. Because we rely on a custom system, prior experience with the exact tool isn’t possible. Beginner-level familiarity with any CRM or task manager is perfectly fine—as long as you’re happy to learn our in-house dashboard and follow clearly documented SOPs. I’ll give you step-by-step training and recorded walkthroughs, so being comfortable adapting to new software is more important than ticking off brand-name platforms. Success in this role comes down to written English that’s crisp and friendly, sharp attention to detail, and the ability to stay online during EST business hours. If you’re organised, comfortable juggling multiple browser tabs, and eager for a position that can grow into Senior Dispatcher or even Operations Lead, you’ll fit right in. The position is long-term, with weekly payments via Wise or PayPal. If this sounds like the right next step for you, I’d love to hear about your background and why you’re confident you can learn our system quickly.

Project ID: 40255547