
Fechado
Publicado
I need a reliable professional to take over the day-to-day customer support conversations on my Facebook page, Twitter account, and Instagram profile. Your main task will be to watch for new direct messages or public mentions, answer promptly in a warm, brand-consistent voice, and keep the dialogue flowing until each issue is resolved or escalated to me when necessary. You should be comfortable switching between the three platforms without missing context, logging common questions or recurring problems you spot, and maintaining a tidy record of each interaction so I can track overall sentiment and follow up where needed. Clear English, a feel for social-first communication, and genuine patience with customers are essential. If you already use tools like Meta Business Suite, TweetDeck, or any unified inbox, let me know—it will streamline the process. The hand-off is simple: once we agree on tone guidelines and response templates, you’ll start covering the inbox in real time (or at agreed-upon intervals). I’m aiming for faster response times and a more personable presence, so consistency matters more than volume.
ID do Projeto: 40138664
21 propostas
Projeto remoto
Ativo há 16 dias
Defina seu orçamento e seu prazo
Seja pago pelo seu trabalho
Descreva sua proposta
É grátis para se inscrever e fazer ofertas em trabalhos
21 freelancers estão ofertando em média $19 USD/hora for esse trabalho

I am organized, reliable, fast learner with strong admin skills, attention to detail and on-time task delivery.
$20 USD em 40 dias
0,0
0,0

Hello Right now, customer messages are coming in across Facebook, Twitter, and Instagram, and the real risk isn’t volume it’s slow or inconsistent replies that break trust. That’s exactly what I help fix. I can take over your day-to-day inbox management end-to-end: monitoring DMs and mentions, responding promptly in a warm, brand-aligned voice, and escalating only what truly needs your input. I’m comfortable switching between platforms without losing context and keeping clear logs of conversations, recurring questions, and sentiment. I’ve worked with Meta Business Suite and unified inbox tools, so response time, consistency, and organisation won’t be an issue. Once tone guidelines are set, I can run support smoothly at agreed intervals. Do you want real-time coverage or scheduled response windows to start with?
$20 USD em 40 dias
0,0
0,0

As your dedicated digital marketing expert with a strong emphasis on social media management, I am confident in delivering exceptional customer support that aligns seamlessly with your brand's voice. Having already worked extensively with platforms like Facebook, Instagram, and Twitter for various businesses in different sectors, my experience will allow me to handle your day-to-day customer interactions skillfully without missing any context. I am well-versed in using collaboration tools like Meta Business Suite and TweetDeck that facilitate organized and efficient conversations across platforms. Moreover, your desire for faster response times and a personable presence resonates deeply with me. A significant part of my training involves ensuring genuine empathy and patience, even in challenging situations. My goal is to not just resolve customer issues promptly but also contribute positively to the overall sentiment of your brand. By choosing me, you will secure the services of an officially certified digital marketer, an experienced freelancer with a proven track record of 100% client satisfaction. As someone passionate about making businesses thrive online, I'm dedicated to providing value through my skills so we can elevate your social media presence together. Let’s take this opportunity to scale up your customer support efforts and build stronger relationships with your audience!
$20 USD em 40 dias
0,0
0,0

In today's digital age, social media platforms can make or break a brand - and no one understands this better than me, Sehrish Ghulam. I bring with me a breadth of experience in not just managing social media accounts, but doing so with impeccable customer service. My past clients rave about my ability to respond promptly, establish a friendly rapport with customers, and resolve issues to their utmost satisfaction. With your project requirement of balancing messages across Facebook, Twitter, and Instagram – I thrive in such settings! I've developed a streamlined workflow using tools like Meta Business Suite and TweetDeck that allows me to effortlessly move between platforms while still maintaining the context and ensuring 100% accuracy. Beyond that, 我的 patience and warm communication style would ensure that every interaction is handled properly - preserving your brand voice. My skills aren't just limited to social media management, but also encompass business strategy development and solid market research capabilities. This means I can not only handle your customer support needs, but also leverage the insights أاند data furnished through our interactions to improve your overall business function. From enhancing visibility to increasing sales revenue - let me be your end-to-end solution for impactful digital presence!
$20 USD em 1 dia
3,7
3,7

Proposta de Prestação de Serviços – Atendimento em Redes Sociais Tenho experiência sólida em atendimento ao cliente, tanto presencial quanto digital, atuando com comunicação cordial, organização de demandas e acompanhamento de interações até a resolução completa. Já trabalhei em ambientes que exigem atenção constante, responsabilidade e registro organizado de informações, o que se alinha diretamente à necessidade de manter histórico de conversas, identificar dúvidas recorrentes e acompanhar o sentimento dos clientes. Também possuo experiência com gestão de redes sociais, criação e edição de conteúdos, o que me dá sensibilidade para adaptar o tom de voz da marca e manter uma comunicação consistente e humanizada. Tenho facilidade em alternar entre múltiplas plataformas sem perder o contexto das conversas, mantendo clareza e continuidade no atendimento. Possuo inglês basico/ Intermediario, sou paciente, organizada e focada em oferecer uma experiência positiva ao cliente. Caso necessário, adapto-me rapidamente ao uso de ferramentas como Meta Business Suite, TweetDeck ou outros sistemas de gestão de mensagens. Meu objetivo é contribuir para respostas mais rápidas, maior proximidade com os clientes e um atendimento consistente, exatamente como você descreveu. Fico à disposição para alinhar diretrizes de tom, modelos de resposta e iniciar a transição de forma simples e eficiente. Agradeço pela consideração e fico no aguardo para conversarmos.
$20 USD em 20 dias
0,0
0,0

Hello, I am the perfect fit to your project since I have a 2 years experience in handling clients and managing people as well as building relationships to prospects that is why I possess a strong communication skills. I also did a response templates for my prospects for opening, closing and follow ups messages and I already used Meta Business Suite that is more convenient for that. I’m looking forward to working with you and choosing me as your customer support. Thankyou!
$20 USD em 40 dias
0,0
0,0

I’m a dependable customer support professional with several years of experience managing customer conversations across social platforms. I help brands maintain a warm, consistent voice while ensuring messages and public mentions on Facebook, Instagram, and Twitter are handled promptly, thoroughly, and with care. I’m highly organized and make proper use of CRM and unified inbox tools to track conversations, document recurring issues, and maintain clear records that support follow-ups and sentiment tracking. I’m comfortable switching between platforms without losing context and know when to resolve issues independently or escalate appropriately. Clear English, patience, and social-first communication are core strengths, and I take consistency seriously. Your inbox will always be covered as agreed. Once tone guidelines and templates are aligned, I can take over day-to-day inbox management with minimal supervision.
$20 USD em 40 dias
0,0
0,0

I’d be happy to manage your customer support across Facebook, Twitter, and Instagram. I have hands-on experience in customer service, handling inquiries promptly and professionally while maintaining a friendly and brand-consistent tone. I’m highly organized and detail-oriented, able to switch seamlessly between multiple platforms, log recurring issues, and keep track of all interactions for easy follow-up. I’m available full-time and committed to providing timely, personable responses, helping you improve response times and maintain a consistent, professional presence across your social channels. Looking forward to supporting your social media communications effectively!
$18 USD em 40 dias
0,0
0,0

Hello, I can take full ownership of your day-to-day customer conversations across Facebook, Twitter, and Instagram and make sure nothing goes unanswered or feels rushed. I’m used to monitoring multiple platforms at once, keeping context between conversations, and responding in a warm, consistent tone that reflects the brand rather than sounding scripted. I focus on resolving issues fully, not just replying quickly, and I know when to escalate something to you with clear notes and context. I’ve worked with Meta Business Suite and unified inbox tools to manage DMs, comments, and mentions efficiently, and I keep clean records of interactions, recurring questions, and common pain points so patterns are easy to spot. I’m patient, detail-oriented, and comfortable with social-first communication where tone and timing matter as much as the answer itself. Once tone guidelines and templates are set, I can handle the inbox consistently and help you build faster response times and a more personable, reliable presence across all three platforms. Regards, Stella
$20 USD em 40 dias
0,0
0,0

experienced social media customer support specialist and can confidently manage day-to-day conversations across Facebook, Twitter (X), and Instagram. I respond promptly in a warm, brand consistent tone and ensure every issue is resolved or escalated appropriately. I’m comfortable switching between platforms without losing context, tracking recurring questions, and keeping organized records for sentiment and follow ups. I regularly use tools like Meta Business Suite and unified inboxes to manage messages efficiently. Reliable, detail-oriented, and customer focused I’d be happy to support your brand.
$20 USD em 40 dias
0,0
0,0

Hello, I’m interested in supporting the day-to-day customer conversations across your Facebook, Twitter, and Instagram accounts. I have 8+ years of experience in customer and technical support, where my core focus has been timely responses, clear communication, and maintaining a consistent, friendly tone while resolving issues or escalating when needed. I’m comfortable handling multiple platforms in parallel without losing context and ensuring every interaction is tracked properly. I can: Monitor DMs and public mentions across all three platforms Respond promptly in clear, warm, brand-aligned English Keep conversations flowing until resolution or escalation Maintain simple logs of recurring questions, issues, and sentiment Follow agreed tone guidelines and response templates consistently I’ve worked in environments where response time and customer experience are critical, and I understand the importance of patience, clarity, and consistency over volume. I’m also familiar with using unified inbox tools and can adapt quickly to Meta Business Suite or similar workflows if required. Once we align on tone and expectations, I can take ownership of inbox coverage during agreed time windows and help improve response times and overall customer experience. Happy to discuss your brand voice, coverage expectations, and preferred tools. Best regards, Dhiraj Jadhav
$15 USD em 40 dias
0,0
0,0

Hello, I can manage your Facebook, Twitter, and Instagram messages in a friendly, professional tone, keeping conversations flowing and escalating issues when needed. I’ll follow your guidelines and keep records for easy tracking. Ready to start immediately. Best regards, Mariam
$16 USD em 40 dias
0,0
0,0

Hello, I read your project carefully and this is exactly the type of work I specialize in. I have experience managing daily customer conversations through social media, including Facebook, Instagram, and Twitter. I focus on responding promptly, maintaining a warm and professional tone aligned with the brand, and ensuring each conversation is followed through until resolution. I’m comfortable switching between platforms, handling direct messages and public mentions, and keeping organized records of recurring questions or issues. I understand the importance of consistency and clear communication over volume. I can work with tools such as Meta Business Suite or similar inbox systems if needed, and I adapt quickly to brand guidelines and response templates. I’m available to start immediately and would be happy to discuss expectations, schedules, and response guidelines with you. Looking forward to working together. Best regards, Renzo
$18 USD em 20 dias
0,0
0,0

As an experienced and highly skilled social media manager, I am well-versed in the art of timely and engaging communication on platforms like Facebook, Twitter, and Instagram. I understand how vital this form of customer support is to not only maintaining a brand's image but also ensuring client satisfaction. The focus and clarity in my responses will provide a seamless experience for your customers. Furthermore, my proficiency in tools like Meta Business Suite and TweetDeck will streamline our collaboration effectively. A dedicated reign over these platforms combined with proactive monitoring for recurring issues will help me identify patterns and suggest preemptive measures for certain problems. This analytical approach will undoubtedly enhance your customer's experience with your brand while giving your business valuable insights to make strategic decisions. Lastly, sincerity, patience, and consistency are the mantras I lead when engaging with customers. My goal is to cultivate a warm and trustworthy online presence for your brand; one that acts promptly without losing the human touch. By entrusting me with this responsibility, you can expect not just faster response times but also a more intimate connection with your clients which ultimately improves overall sentiment about your brand on social media platforms.
$20 USD em 40 dias
0,0
0,0

Hello, I can help manage your customer conversations on Facebook, Instagram, and Twitter, responding quickly in a warm, friendly, and brand-aligned voice. I’m comfortable handling multiple platforms seamlessly without missing conversation details, and I can act on straightforward issues while keeping you informed of anything that requires your input. I pay close attention to tone and clarity, and I keep simple, organized records of interactions and recurring questions so you can easily track sentiment and follow up where needed. I’ve worked with tools like Meta Business Suite and adapt smoothly to existing workflows. Once we agree on tone and response templates, I’m ready to start managing the inbox consistently, with a strong focus on response time and customer experience. Best regards, Deborah
$20 USD em 40 dias
0,0
0,0

I help businesses strengthen customer relationships by managing day-to-day social media conversations with speed, warmth, and consistency. By handling your Facebook, Twitter, and Instagram inboxes, I ensure no message or mention is missed and every response reflects your brand’s voice. How I’ll support your business 1. Brand alignment first I’ll review your tone guidelines, response templates, and past interactions to communicate exactly in your brand voice from day one. 2. Seamless inbox management Using Meta Business Suite, TweetDeck, or a unified inbox, I’ll monitor DMs and public mentions across all three platforms without losing context. 3. Timely, human responses I’ll respond promptly with clear, friendly, and empathetic messages, resolving issues where possible and escalating to you with full context when needed. 4. Clean tracking & insights All interactions will be logged, with recurring questions and sentiment noted so you can easily track trends and follow up. 5. Consistent coverage Whether real-time or at agreed intervals, I’ll keep the inbox covered reliably, prioritizing quality and consistency over volume. You can expect faster response times, a more personable online presence, and peace of mind knowing customer conversations are handled professionally. I’m ready to start as soon as we align on tone and workflows. Best regards, Mary Okorie.
$15 USD em 40 dias
0,0
0,0

Hi, as a Business Administration student, I have the professional communication skills and organizational habits required for this role. I am highly proficient in managing social media interactions and can ensure quick, friendly, and consistent responses across Facebook, Twitter, and Instagram. I am familiar with the importance of maintaining a brand's voice and keeping track of customer inquiries systematically. My English is excellent, and I am a fast learner when it comes to tools like Meta Business Suite. I am dedicated to providing high-quality support and maintaining a positive public image for your profiles. Ready to start immediately."
$15 USD em 40 dias
0,0
0,0

Hello, I’m interested in helping manage your day-to-day customer support across Facebook, Instagram, and Twitter. I’m comfortable monitoring DMs and mentions, replying promptly in a warm and polite tone, and keeping conversations clear until issues are resolved or escalated to you when needed. I pay close attention to context when switching between platforms and can keep simple records of common questions or feedback. I communicate clearly in English, have patience with customers, and enjoy social-first interactions. I’m familiar with Meta Business Suite and open to using any tools or templates you prefer to keep responses consistent. I’m reliable, responsive, and ready to help improve response times and create a more personable presence for your brand. Thank you for your consideration.
$20 USD em 3 dias
0,0
0,0

Hello, I hope you’re doing well! I’m excited about the opportunity to manage your customer support across Facebook, Twitter, and Instagram, ensuring fast, professional, and brand-consistent responses. I’m Fareesya, a social media support professional experienced in handling multi-platform messages and public mentions. I maintain a warm, brand-aligned tone, log interactions for reporting, and escalate issues when necessary. I’m familiar with tools like Meta Business Suite, TweetDeck, and unified inboxes to streamline workflow. I understand that delays or inconsistent messaging can affect engagement and brand perception. I will monitor all incoming messages, reply promptly in your brand voice, maintain accurate conversation logs, and escalate complex inquiries while keeping customers informed. Could you clarify the tone guidelines across platforms, any preferred templates for common questions, and how often you would like interaction summaries? Thank you for considering my proposal. I am confident in providing attentive, consistent, and professional support across all social media channels, helping maintain engagement and strengthen your brand presence. I look forward to working with you. Best regards, Fareesya Elynna
$20 USD em 40 dias
0,0
0,0

Hi, I’d love to take over the day-to-day customer support across your Facebook Page, Twitter account, and Instagram profile and bring a fast, friendly, and on-brand presence to your messaging. I’ve carefully read your job description, and here’s how I can help: ✅ Prompt, thoughtful support every time – I’ll monitor direct messages and public mentions across all three platforms and reply promptly with a warm, consistent tone that fits your brand voice.  ✅ Seamless cross-platform communication – I’m comfortable switching between Facebook, Twitter, and Instagram without losing context, so conversations stay clear and coherent.  ✅ Insightful tracking & reporting – I’ll log common questions, recurring issues, sentiment trends, and keep tidy records of each interaction so you can track customer sentiment and make data-backed decisions.  I already use tools like Meta Business Suite and unified inboxes, which helps ensure nothing slips through the cracks.  Delivery & availability: • I can start immediately after finalizing tone guidelines & response templates. • I’ll check and reply to messages at agreed intervals in real time to keep response times fast. Please let me know if you’d like to review a brief onboarding call to align on tone guidelines and expectations—I’m ready to get started! Thanks, Nilay
$18 USD em 40 dias
0,0
0,0

Sorong, Indonesia
Membro desde out. 11, 2025
₹600-1500 INR
₹600-1500 INR
₹750-1250 INR / hora
€750-1500 EUR
₹12500-37500 INR
$10-30 USD
₹100-400 INR / hora
₹600-1500 INR
$8-15 USD / hora
$30-250 USD
$8-15 USD / hora
$250-750 USD
$2-8 USD / hora
$8-15 USD / hora
£18-36 GBP / hora
$30-250 AUD
$2-8 USD / hora
₹600-1500 INR
$15-25 USD / hora
$15-25 USD / hora