Telecaller & Software Support Executive

@jdbsoftech

Hello Dear, I am Jagmohan Kumawat, a multidisciplinary digital expert with 5+ years of experience building luxury websites, mobile apps, digital marketing, automations, intelligent systems and high impact creative assets. My focus is always on delivering results with precision, style and longterm scalability. Signature Excellence • Luxury Websites & Web Systems • iOS & Android Mobile App Development • Custom API Integrations • Advanced Workflow Automation & AI Systems • Salesforce CRM Setup, Flows & Cloud Integrations • Professional Branding & UI/UX • Social Media Content & Digital Strategy • E-Commerce Systems & Automation • Premium Video Creation & Cinematic Editing Technology & Creative Mastery Node.js | React | Laravel | WordPress | PHP | JS | Shopify | Android/iOS | Salesforce Cloud | CRM Automations | REST APIs | Firebase | AI Solutions | Figma | Adobe Suite (Illustrator, Photoshop, Premiere Pro, After Effects) Canva Pro | AutoCAD | Motion Graphics & AI Video | Digital Marketing | Content Writer | SEO/SMO I’m ready to take your project forward with precision, creativity and technical excellence. Feel free to share more details. I will prepare a customize plan for your exact needs. Best Regards Jagmohan Kumawat

@nitishp02

As a seasoned Product Manager and Technology Consultant, I bring more than just solid telesales experience to the table—I come with a deep understanding of software and its intricacies. Over the years, I've fine-tuned my skills in customer engagement and problem-solving, making me the perfect candidate for this split-role position. From follow-ups with potential clients to delivering timely resolutions for support tickets, I am well-versed in the whole process. Moreover, my business analysis skills allow me to spot recurring software issues and provide a weekly summary—enabling proactive problem-solving rather than just fire-fighting. Additionally, as an Agile Project Manager, I understand the importance of clear communication and keeping everyone informed. For your project, you can expect a daily call log, lead status updates in your CRM, detailed resolution notes for each support ticket closed—the entire package to ensure you're always in the loop about our progress. Let's combine our love for communicating with people and unraveling software mysteries to create exceptional results together!

@sakshim030

Hello, I’m excited to apply for this role as it perfectly matches my experience in both customer communication and problem-solving. I have experience handling customer interactions, following up on inquiries, explaining products and services, nurturing leads, and building strong client relationships. I am confident in my ability to engage prospects professionally, understand their needs, and help convert them into long-term customers. In addition, I am comfortable providing first-line technical support through phone, email, and chat. I have strong troubleshooting skills, can quickly identify software-related issues, guide users through solutions, and escalate complex cases when necessary. My communication skills allow me to explain technical concepts in a clear and user-friendly manner. I am highly organized, detail-oriented, and capable of balancing sales-focused activities with technical support responsibilities. My goal is always to deliver excellent customer experiences while contributing to business growth. I would welcome the opportunity to discuss how my skills can support your team. Thank you for your consideration. Best regards, Sakshi

@itxh25

Hi there, ​I see you are looking for a skilled professional to handle your sales and marketing needs. With a strong focus on driving growth and clear communication, I am confident I can help you achieve your project goals.

@NEHABHAT92

With over 9+ years of experience in IT services ranging from web development to mobile app testing, I'm confident that I am the perfect fit for the role of a Telecaller & Software Support Executive. In terms of real-world experience, I have had my fair share of balancing tele-sales and customer support while managing various software applications. In fact, I've used several ticketing tools, CRMs and remote-assist platforms throughout my career - giving me a broad understanding and adaptability to different software stacks. In addition, I bring to the table an array of highly relevant skills including Android and iOS development, PHP and Java expertise which will undoubtedly enhance your team's technical problem-solving capabilities. As someone who puts premium on quality and commitment, you can expect daily call logs and lead updates inside your CRM, timely resolution notes for each support ticket, and even a weekly summary pin-pointing recurring software issues. To add icing on the cake, My company offers cheap domain hosting that would bring cost-effectiveness to your project. Also, as an added advantage for selecting us is the free after delivery support that I pledge for 3 months. All these sum up to a package that not only delivers beyond expectations but also ensures lasting business rapport with my clients. Looking forward to bringing my skills to bear on your project!

@brajeshnirala912

Hello! I am an experienced Automotive Workshop Manager with over 12 years of industry experience across major brands like Maruti Suzuki Nexa, Kia, Hero, and Bajaj. Throughout my career, balancing high-volume customer interactions, technical troubleshooting, and strict CRM/DMS tracking has been my daily core responsibility. I have extensive hands-on experience using enterprise CRM platforms to log customer queries, track service histories, nurture leads, and resolve escalation tickets seamlessly. I understand how to diagnose issues logically and talk to customers with absolute professionalism and empathy. Since I am specifically looking for a remote part-time role during my evening hours (8:00 PM to 12:00 AM IST), I can dedicate 100% focused, distraction-free energy to updating your CRM logs, handling follow-ups, and managing support queues. I am completely comfortable working with ticketing systems and standard software stacks. I am ready to start immediately. Let's connect to discuss how I can manage your pipeline!

@Temitope1606

I am a customer-focused Virtual Assistant with experience in both high-volume customer support and administrative operations. As a Contact Center Agent at Access Bank, I handled 90+ customer calls daily, resolved inquiries, documented interactions in CRM systems, and escalated technical issues when necessary. I also have experience supporting remote operations, managing workflows, and maintaining accurate records. I am comfortable using CRM platforms, Google Workspace, ticket tracking systems, and remote communication tools. My background in software testing has strengthened my troubleshooting and problem-solving skills, enabling me to diagnose issues, guide users through solutions, and document resolutions clearly. I can efficiently manage daily call activities, maintain accurate CRM updates, provide timely support ticket documentation, and deliver weekly reports highlighting recurring issues and customer feedback. I am available to start immediately and would welcome the opportunity to contribute to your team.

@sampath0009

Hi there I completely understand the balance you are looking for. Splitting a day between motivating prospects and diving into configuration screens requires a specific mindset, and I have spent my career doing exactly that. Here is how my experience aligns with your specific needs: The Sales/Lead Nurturing Half: I am highly comfortable with outbound tele-sales and lead generation. I know how to nurture leads through a CRM, explain product features clearly, and drive renewals. The Tech Support Half: I regularly serve as first-line tech support. I can diagnose software issues over phone, email, or chat, and I know exactly when to resolve an issue versus when to escalate it. Tools & Stacks I Use: CRMs & Dialers: [Insert your CRM, e.g., HubSpot / Salesforce] and Asterisk PBX / VoIP setups. Ticketing & Remote Assist: [Insert tools, e.g., Jira / Zendesk / TeamViewer] for clean resolution notes. I am fully prepared to deliver your required daily call logs, timely ticket notes, and weekly summaries pinpointing recurring technical issues. I enjoy talking to people just as much as solving error codes. When are you free for a quick chat to discuss my availability? Best regards, [ sampath ]

@shaxzodj

Hi, I’ve worked in roles where I handled both customer communication and technical troubleshooting — including CRM updates, client follow-ups, remote support, Linux/server diagnostics, and software issue resolution. I’m comfortable with tools like CRM systems, ticketing workflows, SSH, remote desktop, and real-time troubleshooting. One quick question: in your workflow, which side usually takes more priority day-to-day — lead conversion/customer calls, or technical support and issue resolution?

@narayanam76

Hello, I am an IT Support Engineer with over 7 years of experience providing technical support, customer service, and helpdesk operations. In my current role, I handle user support through phone, email, and remote sessions, troubleshoot hardware and software issues, manage support tickets using ManageEngine, and ensure timely resolution while maintaining excellent customer satisfaction. I have experience with Microsoft 365, Active Directory, Windows administration, VPN troubleshooting, printer support, remote desktop tools, and CRM-based ticket management. I am comfortable speaking with customers, explaining technical concepts in simple terms, documenting every interaction, and escalating issues when required. I can efficiently balance customer calls with technical troubleshooting, maintain accurate CRM updates, provide detailed resolution notes, and deliver weekly summaries of recurring issues and customer feedback. I am available to start immediately and am committed to delivering professional support with clear communication and quick response times. I look forward to working with you. Thank you, Mano N.