
Fechado
Publicado
My travel agency stays busy from March to November and I need someone who to keep operations running smoothly. The work is done entirely online, so a fast, reliable internet connection is essential. Core responsibilities • Respond to our inbox—customer inquiries, booking confirmations, and a few internal messages—mostly in English, but knowledge of Spanish, Italian, and Portuguese could be helpful. • Purchase train passes, and attraction tickets through the booking portals I’ll provide. • Deliver friendly, concise customer service, escalating any unusual situations to me right away. Acceptance criteria 1. Inbox is cleared by Sunday night, with every email either answered, filed, or flagged for my review. 2. All ticket purchases are completed, logged, and documented with confirmation numbers in the shared spreadsheet. 3. Outstanding issues are listed in the hand-over note before you sign off. 4. To be connected through WhatsApp. I’ll give you templates, logins, and a quick Loom walkthrough before your first weekend. If you write clearly, work quickly, and enjoy helping travelers, you’ll do great here.
ID do Projeto: 40290701
21 propostas
Projeto remoto
Ativo há 27 dias
Defina seu orçamento e seu prazo
Seja pago pelo seu trabalho
Descreva sua proposta
É grátis para se inscrever e fazer ofertas em trabalhos
21 freelancers estão ofertando em média €8 EUR/hora for esse trabalho

With a decade of experience in customer service, data entry, and email handling, I offer a unique blend of skills needed to excel as your Travel Secretary. Furthermore, I understand how crucial it is to keep the wheels turning seamlessly in a busy travel agency like yours and I'm confident in my ability to manage your inbox professionally and efficiently. Even though your agency primarily functions in English, my knowledge of Spanish, Italian, and Portuguese could come in handy as well. As someone who leverages every opportunity to improve customer satisfaction, I will ensure that every inbox is cleared by Sunday night with prompt, relevant, and concise responses or necessary follow ups. Additionally, my meticulousness will guarantee all ticket purchases are not only made but also meticulously logged with confirmation numbers in the shared spreadsheet -- no detail left behind! Rest assured that any outstanding matters will be diligently documented in the hand-over note before signing off. Finally, being familiar with MS Office tools including Excel will enable me to align with your workflow effortlessly. I am even open to learning new platforms or tools you may utilize in pursuit of delivering utmost quality work for your agency. By hiring me, you are choosing not just a skilled freelancer but an individual dedicated to ensuring that your operations run like clockwork and your clients receive the service they deserve. Let's make this journey full of successful pitstops!
€6 EUR em 40 dias
7,0
7,0

Hi, This role feels like a perfect match for me. I am very comfortable handling online operational tasks and keeping inboxes organized and cleared on time. With my fast and reliable internet connection and ability to work quickly, I can easily manage weekend workloads and ensure everything runs smoothly while you focus on the bigger picture of your travel business. I have experience with email handling, data logging, and working with online portals, so responding to customer inquiries, purchasing tickets through booking systems, and documenting confirmation numbers in spreadsheets will be straightforward for me. I also pay strong attention to detail, which means every email will be answered, filed, or flagged appropriately, and every booking will be properly logged. You can also count on clear communication and quick responses on WhatsApp, and I will always leave a clean hand-over note highlighting any outstanding issues before signing off. I work fast, write clearly, and understand how important good communication is in the travel industry where customers expect quick and friendly responses. I would be happy to start right away and help keep your weekend operations running smoothly. Best regards, Tauseef
€7 EUR em 40 dias
6,1
6,1

Hello, I’d be happy to assist with weekend operational support for your travel agency. I can manage the inbox, respond to customer inquiries, confirm bookings, and purchase train passes or attraction tickets through the portals you provide. I focus on clear and friendly communication, ensuring every email is answered, filed, or flagged appropriately. All ticket purchases will be properly logged with confirmation numbers in your shared spreadsheet, and any outstanding issues will be documented in the hand-over note before signing off. I’m comfortable coordinating through WhatsApp and following the templates and workflow you provide. Please feel free to connect via chat to discuss further. Thank you.
€9 EUR em 40 dias
5,6
5,6

Greetings, I think you're looking for someone who can keep your travel agency operations running smoothly. I understand your project description very well. But can we discuss more about your project for kind of more information? I think I can do this task very effectively and also READY to start this project RIGHT NOW! So, please take a moment to chat with me. Sincerely, Preti
€6 EUR em 40 dias
4,3
4,3

Hello dear, I can manage your travel agency’s weekend operations smoothly and professionally. With 8 years of experience in eCommerce support, data handling, and customer communication, I’m skilled at handling inbox management, booking coordination, and organized record-keeping. I write clear English responses, ensure every request is handled on time, and keep spreadsheets properly updated with confirmations and notes. I also stay available on WhatsApp for quick communication and escalation when needed. I work efficiently, follow systems carefully, and focus on providing reliable support so your operations stay organized and stress-free.
€6 EUR em 24 dias
3,8
3,8

Hello, I can help manage your travel agency operations by handling customer emails, booking train passes, and purchasing attraction tickets through your provided portals. I have experience with data entry, online research, and administrative support, and I communicate clearly in English while maintaining organized records in spreadsheets. I am reliable, detail-oriented, and can ensure the inbox is cleared, bookings are documented with confirmation numbers, and a clear handover note is provided each weekend. I’m also comfortable coordinating through WhatsApp for smooth communication. Best regards, Mufaqir Abbas
€6 EUR em 40 dias
3,1
3,1

As a highly motivated freelancer, I possess extensive experience in tasks directly aligned with your needs for Travel Secretary. My strong organization skills, adeptness with online tools and platforms, and ability to work efficiently make me an ideal candidate. Our ability to communicate extensively in English is a distinct advantage, but my additional knowledge of Spanish, Italian, and Portuguese can prove to be incredibly helpful while catering to travellers from diverse backgrounds
€9 EUR em 40 dias
1,1
1,1

Hey there, How many emails do you receive on a typical weekend? Which booking portals and spreadsheet tools do you use now? You need smooth weekend operations so travelers get fast replies and tickets without delays. I’ve supported busy inbox workflows where every message is answered, sorted, or flagged, and all bookings are logged with clean records. I’ve handled customer emails, confirmations, and ticket purchases for travel and service businesses. I work carefully with shared sheets, follow templates, and keep clear handover notes so nothing is missed. My English is strong, and I’m comfortable communicating on WhatsApp and escalating urgent cases fast. I’m reliable with schedules and detail focused with admin work. looking forward to discussing more on chat Best regards, Kostinatyn
€12 EUR em 40 dias
0,0
0,0

Hello, I’d be glad to support your travel agency operations. I’m organized, reliable, and comfortable managing inboxes, assisting customers, and recording booking information accurately. I can respond to inquiries clearly and professionally, complete ticket purchases through the provided portals, and keep confirmation details well organized in your shared spreadsheet. I’m detail-oriented and will make sure the inbox is fully cleared each week with any important issues flagged for review. I’m available to start immediately and look forward to helping your operations run smoothly.
€6 EUR em 63 dias
0,0
0,0

Hello, Your travel operations role sounds like a great fit for my skills in virtual assistance and customer support. I’m comfortable managing inbox communication, responding to customer inquiries clearly and professionally, and keeping information organized so operations run smoothly. I also have experience working with spreadsheets and tracking confirmations or bookings accurately. For this role I can help by: • Responding to customer emails promptly and clearly • Handling booking confirmations and ticket purchases through the portals you provide • Logging confirmations and ticket details in the shared spreadsheet • Keeping the inbox organized and cleared before the weekend ends • Preparing a clear hand-over note for any items that need your attention I’m reliable, detail-oriented, and comfortable working independently while staying responsive through WhatsApp. I’d be happy to support your travel agency during the busy season and help keep weekend operations running smoothly. Best regards, Adinda
€7,50 EUR em 15 dias
0,1
0,1

Hiello I have gone through the role carefully and I am confident I can keep your operations running smoothly across the busy season, clearing inboxes, logging ticket purchases with confirmation numbers, and handing over clean notes before signing off are exactly the kind of structured, deadline-driven tasks I thrive in — I take deadlines seriously and you won't be chasing me for updates. On the language side, English is my primary working language, and while my Spanish, Italian, and Portuguese aren't conversational, I can handle basic written phrases and will always escalate anything that needs a native touch rather than guessing. A quick question for clarity: what timezone will the work primarily run in? Knowing this helps me plan my availability precisely so there are no gaps in coverage — especially important for inbox clearance by Sunday night. Also, are there specific windows during the week when ticket purchases or customer replies need to be prioritized? For example, if bookings tend to spike on certain days or if there's a cut-off time for purchasing passes, I'd like to build that into my workflow from day one rather than discover it mid-season. I'm comfortable on WhatsApp, happy to work through the templates and Loom walkthrough you'll provide, and ready to hit the ground running. Looking forward to hearing from you. Kelvin O
€11 EUR em 40 dias
0,0
0,0

I currently run a tourism agency, which has given me strong experience with travel planning, bookings, client communication, and itinerary organization. I’m very comfortable managing travel-related processes and supporting clients with their arrangements. I would be happy to assist as a Travel Secretary and I’m available to help with these tasks.
€10 EUR em 25 dias
0,0
0,0

Italy
Método de pagamento verificado
Membro desde jan. 17, 2016
₹150000-250000 INR
₹37500-75000 INR
₹37500-75000 INR
€6-12 EUR / hora
€3000-5000 EUR
₹100-400 INR / hora
₹1500-12500 INR
₹400-750 INR / hora
$8-15 USD / hora
$2-8 USD / hora
₹100-400 INR / hora
$2-8 USD / hora
$250-750 USD
$90-200 SGD
$15-25 USD / hora
₹750-1250 INR / hora
₹12500-37500 INR
₹100-400 INR / hora
€12-18 EUR / hora
$10-55 USD
₹100-400 INR / hora
₹600-1500 INR
₹100-400 INR / hora
$30-250 USD
₹1500-12500 INR