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I’m receiving more WhatsApp enquiries than I can personally answer and need a reliable assistant to take over all text-based conversations. The work is straightforward yet essential: monitor our WhatsApp account during agreed shifts, read each incoming message, and respond quickly using the brand voice and ready-made FAQ scripts I’ll provide. Here’s what the role involves • Handle only text chat inside WhatsApp (no calls or video). • Type clear, friendly replies in Bahasa Indonesia—occasional English is helpful. • Keep response times under two minutes. • Flag or escalate anything you’re unsure about so I can jump in. Tell me the hours you can consistently cover and any previous experience you have with WhatsApp Business or other live-chat tools like Zendesk or Intercom. The deliverable is simply prompt, accurate replies that leave our customers feeling heard.
ID do Projeto: 40129601
67 propostas
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Ativo há 21 dias
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67 freelancers estão ofertando em média $5 USD/hora for esse trabalho

Dedicated Customer Service Professional with attention to detail and excellent organizational skills. Virtual assistant, Data analyst, Call center analyst and Telemarketer with vast years of experience and skill set. Skilled in use of all Microsoft range of tools and google suite. Extremely fluent in English language and a great orator, great manager of time and resources. Great at resolving problems and improving customer satisfaction in the business. Can work with little or no supervision. Added skill set include data analyst, travel planner, event planning, counselling, contracting and mentoring. I always deliver topnotch services and add value to organizations. I'm teachable, mentally alert and learn very fast.
$5 USD em 40 dias
4,3
4,3

Hello there, I’d be a great fit for this role because I’m fast, reliable, and comfortable managing high-volume text-based conversations on WhatsApp. I have experience using WhatsApp Business and similar live-chat tools, and I understand how important quick, friendly replies are for customer trust. I can respond clearly in Bahasa Indonesia and switch to basic English when needed, always following your brand voice and FAQ scripts. I’m attentive to details, keep response times tight, and know when to escalate questions so nothing is missed. My focus is simple: prompt, accurate replies that make customers feel heard and supported. Best Regards, Himanshu Saraswat
$3 USD em 40 dias
4,7
4,7

Hi there, I am writing to express my strong interest in your WhatsApp Text Chat Assistant position. I understand that you need someone reliable to handle high-volume inquiries in Bahasa Indonesia with a fast turnaround time. How I will manage the communication: Accurate Language Handling: I am highly proficient in using DeepL and Google Translate alongside your provided FAQ scripts. This ensures that every response is not only grammatically correct in Bahasa Indonesia but also perfectly aligned with your brand voice. Speed & Efficiency: I am committed to maintaining a response time of under 1 minute. I stay highly focused during my shifts to ensure no customer is left waiting. Live-Chat Experience: I have experience managing real-time conversations and know how to use WhatsApp Business features (like Quick Replies) to speed up the process. Escalation Protocol: I am a quick learner. If a query falls outside the provided scripts, I will immediately flag it for you to ensure the customer gets the right information. My Availability: I am also flexible to adjust my shifts based on your peak traffic times. I am ready to take a trial shift or a short test to show you my responsiveness and how I handle the scripts. Looking forward to your positive response! Best regards, Rubi Akter
$2 USD em 50 dias
2,6
2,6

I would love to assist with your WhatsApp-based chat needs. Even though my specialties are Forex Trading, Account Management and Research Writing, virtual assistance has always been an inherent part of my career. My extensive experience in the virtual assistance field and ability to handle a range of tasks diligently has equipped me well to cater to your specific needs. Along with my fluency in Bahasa Indonesia and English, I ensure clear, precise, and prompt responses as per the guidelines provided. In my previous projects, I have used numerous live-chat tools like Zendesk and Intercom, this exposure has made me not only proficient but also a pro-active troubleshooter. My goal is not just responding but making customers feel profoundly heard; treating them with respect, patience, while providing accurate and helpful support. Lastly, my time management skills and dedication will ensure that your project is treated as a high priority and that response times are kept under two minutes. Being a freelancer allows me the flexibility to adapt to any schedule that you might need- so your project consistently gets the coverage it requires. Allow me to bring effective multitasking and strong communication skills into this project ensuring nothing gets overlooked.
$5 USD em 40 dias
2,7
2,7

hai saya tertarik, saya pandai berkomunikasi dengan baik, saya dapat merespon chat dengan cepat. saya dapat berbicara dengan siapa saja, dan menyesuaikan kondisinya.
$5 USD em 40 dias
0,0
0,0

I m jaspreet singh from india. I am graduated person and also know about this, how we can manage as a customer support of any other account.
$5,09 USD em 40 dias
0,0
0,0

Applying for WhatsApp Chat Assistant role, supporting customers via WhatsApp Business and Freshdesk.
$5 USD em 40 dias
0,0
0,0

Hello, I am a responsible and detail-oriented freelancer with strong typing and proofreading skills. I can accurately convert scanned documents into editable digital files while preserving the original formatting such as paragraphs and spacing. I am committed to delivering clean, error-free work within the agreed timeline and can complete this task within 24 hours as requested. If any part of the document is unclear, I will clearly flag it for confirmation to ensure 100% accuracy. I am available to start immediately and look forward to working with you
$5 USD em 40 dias
0,0
0,0

onjour, Je vous propose ma candidature pour la gestion de vos conversations WhatsApp. Je suis réactif(ve), organisé(e) et capable de répondre rapidement aux messages écrits en respectant le ton de votre marque et vos FAQ. Je peux surveiller le compte pendant les horaires convenus, répondre en moins de deux minutes et signaler immédiatement tout problème nécessitant votre intervention. J’ai l’habitude d’utiliser WhatsApp et je peux m’adapter facilement à WhatsApp Business ou à d’autres outils de chat. Je suis disponible de suite et prêt(e) à commencer rapidement. Cordialement, Tafita RABEMANANTSOA
$3 USD em 40 dias
0,0
0,0

Disponibilizo-me para atuar como assistente dedicada de atendimento por WhatsApp, assumindo integralmente as conversas por texto e garantindo respostas rápidas, claras e alinhadas à linguagem da sua marca. O serviço consiste em monitorar continuamente a conta do WhatsApp durante os turnos acordados, ler todas as mensagens recebidas e responder com agilidade utilizando os roteiros e perguntas frequentes fornecidos, assegurando consistência na comunicação e uma experiência positiva para o cliente. Trabalho com organização, discrição e foco em qualidade no atendimento. Posso informar horários fixos e consistentes de cobertura, permitindo previsibilidade e continuidade no atendimento. Após alinharmos os turnos e expectativas, estou pronta para iniciar imediatamente. O objetivo principal deste serviço é garantir respostas rápidas, precisas e humanizadas, fortalecendo o relacionamento com os clientes e reduzindo sua carga operacional diária.
$5 USD em 40 dias
0,0
0,0

Cuento con gran experiencia en atencion al cliente, horario flexible de acuerdo a lo necesario para el negocio gran disponibilidad hacia el cumplimiento de la meta
$4 USD em 50 dias
0,0
0,0

I am fully capable and passionate about being the WhatsApp Admin for the project. I consistently perform my duties exceptionally well, and I have a strong inclination towards teamwork
$5 USD em 5 dias
0,0
0,0

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$5 USD em 40 dias
0,0
0,0

Hello, I’m a reliable virtual assistant with experience handling real-time text-based customer support. I’m comfortable managing WhatsApp chats, responding quickly using provided scripts, and maintaining a friendly brand voice. I can consistently keep response times under two minutes, escalate unclear issues promptly, and ensure customers feel heard. I’m available for flexible shifts and have experience with chat tools like WhatsApp Business and similar live-chat platforms. I’d be happy to support your team.
$5 USD em 40 dias
0,0
0,0

Hi. I am Nanda, I'm really interested with this job. I have an experiences as storekeeper and admin whitch made me so familiar with WhatsApp chat. If you are looking for a proactive, detail-oriented, and reliable remote assistant, I would be delighted to collaborate and help streamline your business operations.
$5 USD em 21 dias
0,0
0,0

Hello, I’m interested in this role and I can do this work. I’m comfortable handling text-only WhatsApp conversations, following provided FAQ scripts, and maintaining a quick response time. I have good written communication skills and can reply in a clear, friendly, and professional tone. I understand the importance of responding within two minutes and escalating any questions I’m unsure about. I’m reliable, detail-oriented, and available for consistent shifts as required. I can start immediately. Please let me know the working hours and next steps. Best regards, Arlish Zahid
$3 USD em 40 dias
0,0
0,0

Hello! I’d be glad to support you by handling your WhatsApp text-based enquiries and ensuring customers receive quick, clear, and friendly responses. I understand how important fast reply times and consistent brand voice are in live chat support, and I’m comfortable following provided FAQ scripts while knowing when to escalate concerns that require your attention. I can focus exclusively on text conversations within WhatsApp, respond promptly within the agreed response time, and maintain a calm, professional tone in every interaction. I am detail-oriented, reliable, and able to manage multiple chats efficiently without compromising accuracy. While my primary strength is written communication, I’m also comfortable using basic English when needed. I can commit to consistent coverage during agreed hours and will communicate clearly if any issue requires escalation. I have experience with chat-based support and administrative tasks and am confident in adapting quickly to WhatsApp Business or similar live-chat tools. I look forward to helping you deliver smooth, responsive customer communication. Best regards, Joanne
$4 USD em 40 dias
0,0
0,0

I am professional Data maneger and I think I can help you Dyiejdj h or ye vala karu kya vo vala 6 mahine se jada nolej h or ye vala karu kya vo vala 6 mahine se jada nolej or skills and build the year gosit karta hu to mujhe bhi nhi h na ya fir se mene dekha h or ye vala karu Jodh nhi h na ya fir se mene dekha h or ye vala karu kya vo
$50 USD em 7 dias
0,0
0,0

I am applying for this Administrative position with a proven track record of managing high-volume operations and customer relations. With one year of experience at education platform, ANSA Academy, I have successfully handled over 1,500 customer interactions and achieved 800+ successful closings, demonstrating my ability to balance administrative tasks with a sales-oriented approach. I am highly proficient in managing financial documents, such as invoicing, and ensuring data accuracy. My background in Urban and Regional Planning from ITS has equipped me with strong analytical and organizational skills, which I aim to leverage to improve your team's workflow and operational efficiency.
$5 USD em 40 dias
0,0
0,0

I have built a strong foundation in professional communication through my extensive experience in Call Center and Customer Service roles. I am confident that I can leverage my expertise to contribute effectively to this project and ensure its success.
$3 USD em 40 dias
0,0
0,0

Lampung, Indonesia
Membro desde jan. 7, 2026
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