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Customer Relations Supporting Role

About The Social Movement:

TV series produced by Red Knight Studios that is daring entrepreneurs and visionaries to save the world in 4 DAYS by creating viable business solutions to help solve real social issues influenced by The United Nations.

Social Issues Include:

4 Days to End Suicide

4 Days to Stop a Hurricane

4 Days to Reinvent the Education System

4 Days to Stop the #1 Killer in the World

4 Days to End Racism

4 Days to Cure Cancer

4 Days to End Hunger

4 Days to End Climate Crisis

4 Days to Empower Women

4 Days to Prevent a Pandemic

Job Description:

Customer service provides fast, friendly service by actively reaching out to The Social Movement’s partners to assess their needs, answer questions, provide assistance, and help onboard new partners into The Social Movement’s ecosystem. This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills are required for candidates.

Customer service agents will work alongside executive producers and producers as well as other departments to communicate about partners’ needs and field questions. Agents will also update producers weekly about their respective partners for onboarding account creation.

Receiving and placing customer service telephone calls

Maintaining solid customer relationships by handling questions and concerns with speed and professionalism

Resolving customer complaints, managing database records, drafting status reports on customer service issues

Data entry and research as required to troubleshoot customer problems

Coordinating appointments/photoshoots for partners

Requirement

High energy, friendly, enjoys speaking to people, highly organized, excellent problem-solving skills, customer-oriented

Excellence in communication skills

2+ years of experience in customer service

Tech-savvy

Expert in Linkedin, Instagram, Facebook (In order to field general questions about how to post or change things on social media), Outlook, XLS, Calendly, Paypal, Zoom

Thrives in a fast-paced environment

Preferred Experience with Sales Flare (CRM Tool)

Remote Position + Opportunity To Be Featured on The Social Movement

Habilidades: Atendimento ao cliente, Suporte ao Cliente, Suporte Técnico, Marketing de Mídia Social, Comunicações

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Acerca do Empregador:
( 17 comentários ) Fairview, United States

ID do Projeto: #29448151

23 freelancers estão ofertando em média $548 nesse trabalho

malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and cre Mais

$750 USD in 7 dias
(8 Comentários)
4.0
EngOsama75

" 4 days to save the world " I am pretty interested to be a great team member of saving the world by 4 days. Just need to discuss 2 points with you. Please let us discuss further details over chat/call! Waiting on Mais

$500 USD in 30 dias
(1 Comentário)
2.8
sehrawala

Hi, Thanks for posting this project. I am applying for "Customer Relations Supporting". I read project description carefully, I bid $1,000.00 for 30 days as I believe that it's a continuous process, I will work full Mais

$1000 USD in 30 dias
(2 Comentários)
2.4
charudang11

Hi I am highly interested in the project. Will not let you down. Have worked as a customer support rep earlier. Regards Charu

$600 USD in 25 dias
(3 Comentários)
1.7
kathehurta

I possess a wide range of knowledge and expertise that will allow me to contribute towards the success of your company. I have a Bachelor's degree in English and I'm a native Spanish speaker. I can adjust easily to any Mais

$650 USD in 7 dias
(1 Comentário)
0.4
Mikaaaaay24

This Project caught my attention. Please trust me in handling this job and i guaranteed you a best result. Message me to discuss this project further. Thank you for your consideration. I look forward to speaking wit Mais

$500 USD in 7 dias
(0 Comentários)
0.0
CindyOfori60

Hi,I will help your customers get the most out of your product/services and resolve their problems.I have good listening skills, being able to listen and understand their issues and importantly deliver well to your cus Mais

$333 USD in 7 dias
(0 Comentários)
0.0
zebakhanzgc

I’m a certified data entry operator, I always strive for perfection. I’ll ensure you that i’ll accomplish all the goals related with work on time. I have 7years experience in the e-commerce profile and data entry leve Mais

$555 USD in 8 dias
(0 Comentários)
0.0
razishah2

Hi, I hope you're doing great. It is a pleasure to send you a proposal for your project. I am a Cystomer Service Manager and digital marketing expert who helps startups, small businesses, and organizations plan, defi Mais

$650 USD in 6 dias
(0 Comentários)
0.0
jumokelopez

My skill set is a perfect match for the job requirements. In particular, my sales skills and managerial experience make me an ideal candidate for the position.

$500 USD in 7 dias
(0 Comentários)
0.0
Kali1421

I love your work and it will be great to be a part of it I have exceptional customer service skills

$500 USD in 7 dias
(0 Comentários)
0.0
farahatwork

Hi Hiring manager, I would love to assist you in your work virtually. I had a working experience in Global data Center and used to many accents :) Apart from that I have multidisciplinary background of study and worki Mais

$560 USD in 7 dias
(0 Comentários)
0.0
julielevin96

I am extremely passionate about this movement. As a young working professional I thrive in a fast paced work environment, tech savvy, and is driven by customer success and satisfaction. I have previous experience writi Mais

$500 USD in 7 dias
(0 Comentários)
0.0
ChristineCarian

Hi! I am currently working as a Quality Assurance Analyst in a telco company and one of my experties is communicating in English verbally or through writing. You can expect me to be meticulous and keen into details as Mais

$250 USD in 5 dias
(0 Comentários)
0.0
munyorokucmaina

I am here to offer services for the best media management. I am an expert in media management and will write content following APA guidelines

$500 USD in 7 dias
(0 Comentários)
0.0
Jeremiah1992

Your search stops here! Instead of persuing through countless lengthy proposals - HIRE ME. I'll show you dedication, and I'll give OUR customers satisfaction no matter what channel they're in. Your next kickass Virt Mais

$675 USD in 7 dias
(1 Comentário)
0.0
Sakelit

Hello my self saket singh from india and i am certified data operator and i can do anything for my job Thank You

$500 USD in 5 dias
(0 Comentários)
0.0
kaushikshubham53

• Troubleshooting Issues • APIs Issues • JIRA/ Salesforce knowledge • CRM/Technical Issues • PostgreSQL and SQL server • Testing Cases • Desktop Support • Application Support • MS office • Database Support • Client Sup Mais

$500 USD in 7 dias
(0 Comentários)
0.0
creativewriter94

Hi Thanks for providing this beautiful opportunity to earn something together. Let me introduce my self, I am a working professional and working with Government of India on Public private partnership model. My main wo Mais

$500 USD in 5 dias
(0 Comentários)
0.0
vicky0rao

Hi team, Total work experience of 6 years in customer relationships technical support and team management. Work with big brand and professional business with Dell, HP & Microsoft.

$556 USD in 3 dias
(0 Comentários)
0.0