Customer Success Manager


I am looking for a customer success manager to help respond to customer complaints and issues with our services. This would be a full-time project. Please let me know if you are interested.

You would have access to our support desk (FreshDesk) and would be in charge of replying to all customer complaints and issues which may come up. We will provide canned responses which you will be responsible for utilizing and implementing based on new emails received.



Habilidades: Atendimento ao cliente, Customer Retention, Suporte ao Cliente, Customer Experience, Writing

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Acerca do Empregador:
( 9 comentários ) Austin, United States

ID do Projeto: #29909918

63 freelancers estão ofertando em média $443 nesse trabalho


Hello Kekoa How many tickets / hour do you want me to work? Which timezone do I have to follow? I am professional with Freshdesk. Kindly share more details on chat.

$400 USD in 30 dias
(45 Comentários)
(7 Comentários)

Hello, Please review my profile as i have relevant skills and experience as Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling and Live chat via Zendesk, Mais

$300 USD in 30 dias
(37 Comentários)

Hello, I just came across your job post and have read the description. I believe have the required skill set for this position. I'm an experienced virtual assistant with over 4 years of experience in customer support Mais

$1000 USD in 22 dias
(4 Comentários)

Hello, I am a polished, professional customer service rep offering: • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalt Mais

$389 USD in 30 dias
(4 Comentários)

Hi, I am an experienced Customer Support representative, I have been working in a firm for last 4 years as a customer service representative and then as a retention specialist because of my retention on sells. I am ca Mais

$250 USD in 20 dias
(4 Comentários)

Hello Kekoa, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a full time f Mais

$750 USD in 7 dias
(7 Comentários)

I'm available for this project. Please reach me to discuss further more. I've 5+ years of experience in this field. Looking forward to your response. Thanks You!

$250 USD in 7 dias
(2 Comentários)

I have experience which matches the same skills that your job requires! Dear hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am 5 years experienced Mais

$600 USD in 30 dias
(4 Comentários)

Hi, Hope you are doing well. I can assist you in plagiarism free writing as I have already done several related projects of writing. I have a master qualification with 5 years’ experience in writing various kinds of p Mais

$480 USD in 7 dias
(1 Comentário)

Hello, A customer focused professional who possesses a strong sense of urgency with regard to client satisfaction. I have superb interpersonal and communication skills, coupled with excellent relationship building cap Mais

$250 USD in 30 dias
(3 Comentários)

Greetings from Junaid, I have gone through project description and understood the job requirements. How many Hours per day and how many days a week you demand? Will you provide pre-written email responses send to the Mais

$250 USD in 7 dias
(2 Comentários)

Customer service is the face & heartbeat of all companies. Having worked as a Help Desk Manager, Senior Technical Advisor, IT Consultant, Technical Support Analyst, Quality Assurance Analyst and as a Solution Provider, Mais

$250 USD in 7 dias
(1 Comentário)
(1 Comentário)

Hello, I am ready to start your work. I can complete within the given time and high quality. Please let me know more details. I look forward for your reply. Thank you. Md. Abul Kalam

$250 USD in 7 dias
(0 Comentários)

Hi there, I have 20+ years in business and I have engaged with all type of customers, I have worked in textile, electronics and other business, So I can understand the nature of the customer and help you tackle that. T Mais

$250 USD in 7 dias
(0 Comentários)

Hi, I am in the Customer Service industry for almost 2 years. I've been awarded a Bronze Medal in Walmart for providing the Best Cusomter Service to it's customers. I will definitely be able to help you resolve custom Mais

$500 USD in 7 dias
(0 Comentários)

Hello, I have read the discretion of your project and understood that you are looking for customer service representative . I glad to inform you that i can do this project as per your requirement because I am a prof Mais

$250 USD in 30 dias
(0 Comentários)

Hello there! I am well rounded in the administrative department and readily available to work. Fully versed in fluent English Language, Microsoft office, fabulous customer service and a flexible schedule. I am avai Mais

$700 USD in 31 dias
(0 Comentários)

Hello, My name is Vinay Kumbathil. I have a total of 8+ years of professional experience including 6 years of inbound customer service. With the expertise in the same market, I have managed to train a few frontline Mais

$556 USD in 7 dias
(0 Comentários)