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Only serious freelancers should apply. Please read carefully before applying. Location India only Working Days & Hours Monday to Friday 2:00 PM – 10:30 PM IST Please note timings may vary Mandatory login during working hours Pay ₹150 per hour No negotiations Job Responsibilities You will be responsible for handling: Inbound and outbound calls Live chats and WhatsApp messages Emails Customer reviews management Experience in e-commerce customer support is mandatory. Required Skills Excellent English speaking and communication skills Strong written communication Fast learner with the ability to multitask efficiently Comfortable working under strict KPIs and daily targets Trial Period (Mandatory) 1-week paid trial Performance-based continuation If found suitable, the candidate will continue If not, the trial will end with no negotiations KPIs & Performance Expectations Customer Reviews & Communication Should work on positive customer reviews per day All emails must be cleared daily with no spillover All live chats and WhatsApp messages must be cleared within working hours No pending chats or messages after work hours or the next day Daily Reporting Daily report submission is mandatory, confirming: Number of customer reviews obtained that day These targets must be met consistently. If you foresee any challenges meeting them on a given day, communicate early. Who Should Apply Candidates comfortable with calls, KPIs, and performance tracking Reliable, disciplined, and professional freelancers Individuals looking for long-term engagement Do not apply if you are not comfortable with calls, KPIs, or trial-based evaluation.
ID do Projeto: 40280538
20 propostas
Projeto remoto
Ativo há 9 dias
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20 freelancers estão ofertando em média ₹193 INR/hora for esse trabalho

Hi there! I am available for your task and do your task with full responsibility and deliver on time. Could we discuss more details over chat? Thank You :)
₹170 INR em 40 dias
5,7
5,7

Hi, if you need a good customer support with experience in e-commerce like Shopify, and answering queries, tracking orders, efficiently, in your go to! I’m disciplined with my schedule, can maintain a clear inbox with no spillovers, and ensure all chats and messages are handled within working hours. I’m also open to the 1-week trial and committed to delivering consistent results for a long-term collaboration. Looking forward to hearing from you. Kike
₹150 INR em 40 dias
3,8
3,8

With a diverse set of skills and an unwavering commitment to delivering excellent customer service, I'm the perfect fit for this role. My background as an Email Copywriter and SEO Content Strategist has sharpened my written and verbal communication skills, making me adept at managing inbound/outbound calls, live chats, WhatsApp messages, and emails. I fully understand the importance of positive customer reviews, efficient multitasking, and meeting strict KPIs, which suits your job requirements perfectly. Having worked with e-commerce brands, I am no stranger to the high-pressure environment that comes with meeting daily targets consistently. Additionally, I can assure you of concise daily reporting and immediate communication of any anticipated challenges. With a trial period in place for performance evaluation, you can be confident that you are hiring someone who will prove their suitability by exceeding expectations. Moreover, my inherent passion for helping businesses grow combined with my disciplined and professional approach makes me an ideal candidate for a long-term engagement like yours. Rest assured that I am comfortable working in accordance with your operating hours and meeting the mandatory login requirement during work hours. With my skills and dedication, allow me to contribute to building stronger customer relationships through efficient communication management on all platforms! Regards, Safi
₹150 INR em 40 dias
0,0
0,0

I have strong communication skills and experience handling customer interactions through calls, emails, and chat platforms. I am comfortable managing multiple communication channels such as live chat, WhatsApp, and email while ensuring timely responses and high customer satisfaction. I am a fast learner, detail-oriented, and able to work efficiently under KPIs and daily targets. I also understand the importance of clearing all customer queries within the same day and maintaining accurate daily reports. I am reliable, disciplined, and open to the 1-week trial period, and I look forward to contributing to your team with consistent performance and professional customer support."
₹170 INR em 40 dias
0,0
0,0

Hello, I have experience in **e-commerce customer support** handling calls, emails, live chat, and WhatsApp communication. I am comfortable working under **KPIs, daily targets, and structured reporting**. I have strong **English communication skills**, both spoken and written, and I’m experienced in managing customer inquiries, resolving issues quickly, and encouraging **positive customer reviews**. I am available to work **Monday–Friday during the required 2:00 PM – 10:30 PM IST schedule** and I am fully comfortable with the **1-week trial period and performance-based continuation**. Looking forward to contributing to your customer support operations. Gourav G.
₹150 INR em 40 dias
1,0
1,0

This proposal aims to improve the quality of human resources so they can stand out in the workplace. Through skill training programs, professional attitude development, and the improvement of communication and teamwork abilities, participants are expected to compete more effectively in the job market and have greater value for companies and industries.
₹250 INR em 40 dias
0,0
0,0

With a focus on efficient data management and accuracy, I believe my skills as a Data Entry Operator align perfectly with the demands of the Customer Support Executive role you've described. As an English (US) Translator, I've honed my language skills and understand the value of effective communication in customer service. My ability to manage multiple tasks without compromising on quality makes me a strong candidate. Having worked extensively in e-commerce platforms and under strict KPIs, I'm well acquainted with the level of dedication and professionalism required for the job. Not only am I comfortable with calls and performance tracking, but I also understand the importance of leaving no query unattended and ensuring all emails, chats, and messages are handled within working hours. Moreover, my daily reporting capabilities would provide you with clear insights into my progress. Punctuality is something I strongly adhere to, making me optimistic about consistently meeting targets set. Besides being reliable and disciplined, I am also open to long-term engagements. If given the chance, I would not only perform optimally during the trial period but also prove my commitment and usefulness for your project!
₹150 INR em 40 dias
0,0
0,0

Good communication skills Active listening ability Patience with customers Problem-solving skills Ability to stay calm under pressure Teamwork and cooperation Fast learning of new systems
₹140 INR em 30 dias
0,0
0,0

I am hardworking, quick to learn, and comfortable working in teams. My technical knowledge, practical experience, and dedication to continuous improvement make me confident that I can contribute effectively to this project.
₹160 INR em 40 dias
0,0
0,0

Hello, I carefully read your job description and I’m very interested in this opportunity. I am comfortable handling inbound and outbound calls, live chats, WhatsApp messages, and emails. I have strong English communication skills and I am confident in managing customer support professionally. I am a fast learner, disciplined, and comfortable working with KPIs, daily targets, and performance tracking. I can work during the required hours (Monday to Friday, 2:00 PM – 10:30 PM IST) and I am also open to the 1-week paid trial. I am looking for a long-term opportunity and would be happy to contribute to excellent customer service for your business. Thank you for your consideration.
₹250 INR em 40 dias
0,0
0,0

★★★ TOP 1% IN FREE LANCER WORLD ★★★ ★★★ 20+ Year Experience in IBD being CMD★★★ ★★★ 200+ Country Satisfied Clientele ★★★ ★Linkedin★ ★Data Entry★ ★Business Plans★★★ ★★★ Operational Strategic planner Customer Support 24*7★★★ ★★★Excel/Word Operation★★★ ★★★Chat Support★★★ ★★★Calling Support★★★ ★★★Business Plans / Marketing Strategy ★★★ * Digital Marketing★★★ ★★★Social Media Marketing ★★★ ★★★Internet Marketing ★★★ ★★★Any type of Data Projects★★★ ★★★★★★ Regards, ★★★CMD★★★ ★★★PVSYS GROUP (INDIA)★★★ ★★★IF YOU THINK THEN I CAN★★★
₹400 INR em 40 dias
0,0
0,0

balancing high-performance metrics with employee satisfaction to reduce turnover (which is often 30-45% annually). Key strategies include implementing AI-driven tools for efficiency, fostering a positive, recognition-heavy culture, and focusing on key performance indicators (KPIs) like First Call Resolution (FCR) and Customer Satisfaction
₹150 INR em 40 dias
0,0
0,0

Hello, I am a professional freelancer with strong experience in customer support and e-commerce communication. I have excellent English speaking and writing skills, and I am comfortable handling inbound/outbound calls, live chats, WhatsApp messages, emails, and customer reviews. I am highly disciplined, reliable, and able to work under strict KPIs and daily targets. I am comfortable with multitasking, reporting daily performance, and completing all tasks within working hours. I am fully available during your required schedule and ready to start the 1-week paid trial immediately. I am confident I can deliver consistent, high-quality support and help achieve your team’s goals. Best regards, Taissa Chambe
₹150 INR em 30 dias
0,0
0,0

I’m Anisha Monica, fluent in English with hands-on experience in translation, subtitles, content work, and teaching. I’m comfortable handling calls, live chats, WhatsApp, emails, and customer reviews efficiently, with 97% English proficiency. I adapt quickly, multitask effectively, and understand cultural nuances to ensure clear, professional communication. I’m ready for a free trial to demonstrate my abilities and aim for long-term collaboration. Reliable, disciplined, and goal-oriented, I’m confident I can exceed your KPIs and deliver outstanding results. Let’s make your project a success!
₹250 INR em 41 dias
0,0
0,0

I am very good at customer service jobs. I have experienced into same profile since 10 years. I am new to this platform. I will really appreciate if I get a chance to prove myself for this project and grow my career online. Please reach out to discuss further, I am open to work hours adjustments as per the requirement.
₹167 INR em 40 dias
0,0
0,0

Hello, I have over 4 years of experience in customer support handling live chats, emails, and customer queries. I am comfortable communicating with customers professionally and resolving issues efficiently. I have experience working with CRM systems, managing customer interactions, and ensuring all messages and emails are cleared within the required timelines. I am comfortable handling inbound calls when required and managing chats, emails, and WhatsApp communication while maintaining accurate daily reports and KPIs. I am available during the mentioned working hours (2:00 PM – 10:30 PM IST) and can work under KPIs while maintaining service quality. I am happy to participate in the 1-week paid trial and demonstrate my ability to manage calls, chats, and emails effectively. Looking forward to working with you. Thank you.
₹150 INR em 40 dias
0,0
0,0

With a decade of customer support under my belt tackling both inbound and outbound calls, email management, live chats, and even customer reviews, I am undeniably a robust asset to ADJL Global Trade – the company that will meet all your customer service requirements. Being an excellent communicator with fluency in English, I have a knack for translating complex issues into understandable solutions. Adding to it, I am accustomed to meeting strict KPIs and daily targets without compromising quality – a skill that will come in handy for your project's performance expectations. Notably, I take pride in being a fast learner and multitasking maestro which guarantees that even under rigorous work pressure, every task will be met with meticulous attention to detail. Lastly, not only do I bring grit and skill to the table, but also professionalism and reliability. Having engaged with multiple clients within time zones all over the world, including India, I understand the importance of punctuality and dedication. With me on board, you can rely on getting all emails cleared daily, emptying your WhatsApp messages box by the end of each shift, and receiving a comprehensive report of daily productivity without fail. Choose me to ensure long-term client satisfaction.
₹250 INR em 40 dias
0,0
0,0

I am interested in working for your call centre and providing professional customer support services. I have strong communication skills in both English and Hindi, which allows me to interact effectively with customers and understand their concerns clearly. I can handle customer queries, complaints, and support requests in a polite and professional manner while maintaining a positive customer experience. In addition, I am skilled in data entry, customer service management, and accurate information handling, which helps me record customer details and update systems efficiently. I can also assist with call handling, email support, and live chat support depending on the requirements of the company.
₹150 INR em 50 dias
0,0
0,0

Hello, I am very interested in this Customer Support Executive project. I have around 1 year of international customer support experience and 6 months of domestic process experience, where I handled customer queries through chat and provided quick and accurate solutions. I am comfortable with handling customers professionally, resolving issues efficiently, and maintaining high customer satisfaction. I also have experience working with CRM tools and maintaining quality service standards. I can easily work during the 2:00 PM – 10:30 PM IST shift (Monday to Friday) and ensure timely responses to customers. I am a serious freelancer and always focus on delivering quality support and building long-term work relationships. Looking forward to working with you. Thanks and Regards Mohd Altamash
₹300 INR em 40 dias
0,0
0,0

Bangalore, India
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