Customer Support Representative & Business Partner
Orçamento $15-25 USD / hora
Job Description:
Job Title: Customer Support Representative & Business Partner
Company: Splendid Concierge
Website: [login to view URL]
Position Overview:
We are seeking a highly organized and professional Customer Support Representative to join our team at Splendid Concierge. Our company specializes in providing luxury concierge services to upscale clients around the world. The successful candidate will not only be responsible for ensuring customer satisfaction by providing excellent customer service and handling inquiries and requests in a timely and efficient manner, but also will have an opportunity to become a business partner and earn on a profit share basis.
This is a unique opportunity to join a fast-growing business and become a part of the leadership team. Unfortunately, my previous business partner had to leave the company due to health issues, and I am looking for a new partner to take on this role and grow the business together.
Key Responsibilities:
Responding to customer inquiries and requests via phone, email, and live chat
Assisting customers with booking reservations, making travel arrangements, and handling any other requests
Providing exceptional customer service to ensure customer satisfaction
Handling customer complaints and escalations in a professional and timely manner
Maintaining customer information and updating customer records
Collaborating with other departments to ensure customer needs are met
Participating in business development and decision making as a business partner
Earning on a profit share basis
Qualifications:
Strong written and verbal communication skills in English
Excellent organizational skills and attention to detail
Strong customer service skills
Ability to multitask and prioritize tasks
Experience in a customer service or concierge role is a plus
Ability to work in a fast-paced environment
Willingness to work flexible hours
Entrepreneurial mindset and desire to become a business partner
If you are passionate about providing top-notch customer service, have an entrepreneurial mindset and desire to become a business partner and earn on a profit share basis, we want to hear from you. Apply now to join our team at Splendid Concierge!
38 freelancers estão ofertando em média $19/hora nesse trabalho
Hello prospective employer, My name is Abi and I have read through the brief, I understand the requirements and what is expected. I have the required skills to be helpful in your project. I am fluent in English languag Mais
Hi there, I hope you are well today. I am a highly trusted virtual assistant, data entry specialist, customer service representative (phone, chat, and email), and copywriter with experience in sales and ecommerce. Mais
Have great customer service skills …….good attitude love to help out people….. I also know how to speak Spanish for people don’t know how to speak English n have trouble understanding
Hello there, Your Customer service department will be handle efficiently and effectively. I'm a highly organized and proactive virtual assistant with over 5 years of working experience, skilled in the use of Microso Mais
I am confident that I can deliver the job posted since I have a vast experience and skills required for the job. My experience includes Voice and Chat customer service support.
I have many years of customer service, administrative work and can get this job done with no problems. I'm very good with attention to details and I aim for accuracy and satisfaction.
Hello, my name is Marianella DELGADO, from Uruguay, LATIN AMERICA. I am writing to be considered for your job position as Customer Service . As an expert LAWYER in Negotiations and Transactions with almost 10 years o Mais
I have experience as a General Affair and Business Development in Startup field. Working at Startup field, pressure and limited timeline for finish the task that I used to face it. I am able to work independently and w Mais
Hello there, I am working in the professional area for five years and am good at typing! Feel free to reach out.
Hello, please consider me for this postion as I have many years experience in customer service, talking to customers over the telephone and face to face. I am diplomatic when speaking to an angry customer and have the Mais
Hello I am interested in the CSR position with the ID 35798908. I have almost 3 years in CSR over the phone with consumers from USA and Canada and previous experience handling inquiries mailboxes and attending custom Mais
I have achieved the best results in front line support for numerous intervals through my professional career particularly in the early stages with the biggest telecommunication labels, recognized for high-discipline an Mais
I am a highly experienced customer service representative with 2+ years of experience in handling customer inquiries and requests via phone, email, and live chat. I have a proven track record of providing exceptional c Mais
Bachelors in Business Administration with 9.7 years of experience in IT Service Management (ITSM). Experienced working in Incident Management process in Information Technology and having Team Lead experience. Have a st Mais
ey, I’m from Egypt. I have 2+ years working as CSR for an American account. I also worked as a retention specialist for SiriusXm, a US company that provides a Satellite Radio services So I am familiar with the idea of Mais
