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Expert Customer Support Representatives Needed 2000EUR to 3000 EUR monthly

$8-15 USD / hour

Fechado
Publicado há 29 dias

$8-15 USD / hour

I am on the hunt for five top-notch, native English-speaking customer support agents. The successful candidates must possess expert-level experience in customer support. Shift flexibility is a must as I require coverage across morning, afternoon and evening shifts. Extensive customer support experience is essential, and having a proven ability to handle complex queries in a professional manner will definitely make you stand out. SKILLS AND EXPERIENCE: - Expert proficiency in English - Exceptional communication and problem-solving skills - Ability to work various shifts - Proven experience in high-level customer support. I encourage all qualified applicants to place a bid. Let's make customer satisfaction our top priority!
ID do Projeto: 38013603

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25 propostas
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Ativo há 23 dias

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25 freelancers estão ofertando em média $11 USD/hora for esse trabalho
Avatar do Usuário
As a native English speaker with extensive experience as both an Excutive Administrative Assistant and Virtual assistant, I've honed my skiills to cater directly to your projects needs. My two years experience in this field have amplified my organizational and commmunication abillities, I have strong command of both written and spoken English. I am adept to managing multiple tasks simultaneosly, with exceptional time managements skills. I have worked similar jobs before, thus vast experience in ensuring customer satisfaction above evereything. I have the proactivity and skills to offer you professional virtual assistance. In conclusion choosing me as vitual assistant ensures you get not only work but also personalized services tailored to your needs. My flexibility allows me to adjust to my schedule accordingly thus you can count on me to be available when needed. I am available upto 60hours a week Monday through Saturday, I am avilable to begin immediately when hired.
$12 USD em 40 dias
5,0 (5 avaliações)
6,7
6,7
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$8 USD em 40 dias
5,0 (3 avaliações)
4,2
4,2
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Hello, It is my pleasure to introduce myself as Sneh and I am glad to send you a proposal for your project. I am confident that I have the knowledge, skills, and abilities to complete this project successfully. I am definitely able to assist you here. It is a great honor for me to be able to work for you on this project. I am fast, result-driven, and eager. I would appreciate a positive response in this regard. If you would like to discuss the project in a chat please initiate the chat. Thanks & Regards
$12 USD em 40 dias
5,0 (7 avaliações)
3,6
3,6
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Hi, I have extensive experience in customer support and I'm a native English speaker. With flexible availability across different shifts, I can handle complex queries professionally. I'm eager to prioritize customer satisfaction and ensure top-notch service. Ready to contribute to your team's success and meet your support needs effectively.
$10 USD em 40 dias
4,2 (9 avaliações)
4,1
4,1
Avatar do Usuário
Hello there. Thanks for posting this job. I have more than 7 years of experience working as a VA/Customer Service rep for many successful international online e-commerce stores and I can be handy with the following: * Answering emails effectively. (G-Suite, Zendesk, Freshdesk etc.) * Processing orders. * Processing returns, refunds, replacements, exchanges, cancellations, etc. * Adding order number to the backend if it's not synced correctly or to some other software where necessary. * Choosing the best and most economical shipping method at the time of processing. * Adding tracking numbers and details onto orders manually or onto any other e-commerce platform. * Adding processed orders to Google Sheets or anywhere as told to. * Communicating with suppliers on a regular basis. * Choosing different suppliers if the existing supplier has discontinued the product. I am ready to start ASAP and to be on board, looking forward to a positive response. Regards. Md
$8 USD em 40 dias
5,0 (3 avaliações)
3,1
3,1
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Hello there, My name is Saad (Joe), and I would like to be your Customer Service Representative. I have been providing Customer Support Services since 2012 through different mediums. I have worked for a company as a retention agent and grew up as Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services through chat and e-mail to a US-based subscription company where my team handled more than 800 tickets weekly, while I handled escalations and follow-ups with customers via e-mail for cancelation requests of their subscriptions. They can now retain more than 30% of the members they converse with, who have spent more than $5M over the course of 4 years. I have an excellent command of English, so your Customers will not have any problem concerning communication as all communication will be apparent, straightforward, and complete in information. I have also worked as a Virtual Assistant for a Resort Marketing Company based in New Zealand. I have provided the owner with all kinds of support during the day. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly look at my profile for reviews regarding the quality of my services. Best, Saad (Joe).
$13 USD em 40 dias
4,5 (3 avaliações)
2,9
2,9
Avatar do Usuário
HI! My name is Golam and I am an experienced virtual assistant with various skills. An outstanding reputation, excellent communication, and a 24/7 response are a must for success. The ability to deliver high-quality, pleasant service is vital to me; that is precisely what you will get when you hire me. I work hard to ensure that your products and services are the best! I am good at handling problems and being proactive and reactive to new situations. I hope to learn more through every task I take up. I have learned a lot about assisting and satisfying customers' needs. I also understand how to value and use time to its full potential. I provide top-notch services, including: • Administrative support • Web research • Social Media Management • Content Creation • Public Relation • Human Resource Managemnet • Recruiting • Appointment Setting & Scheduling • Data Management & Entry • Calendar Management • Project Management • E-mail Management • Customer Support (Voice Call, Video Call, Chat & E-mail) • Telemarketing • Bookkeeping • Lead generation Please don't hesitate to contact me for more information about my professional profile. Thanks
$8 USD em 40 dias
5,0 (1 avaliação)
2,2
2,2
Avatar do Usuário
As an experienced professional passionate about delivering customer satisfaction, I believe I am a strong fit for your need for exceptional customer support agents. My background spans over 5 years in the field and includes a nuanced understanding of how to troubleshoot complex issues while maintaining a friendly and composed approach. The flexibility you require with shifts is something I'm well-versed with, having handled diverse time slots day-in and day-out. My forte is not only in language proficiency but also in its practical application: creating meaningful and personalized exchanges with all types of clients. Beyond that, my problem-solving skills are tuned to identify customer needs quickly, effectively address them, and create raving promoters for your brand in the process. Having worked remotely for most of my career, I am energized by the opportunity to engage with your customers from around the globe. Choosing me means choosing not just another customer support professional; it's selecting someone who seeks to enhance your brand's reputation through every interaction, aligning our goals to drive revenue growth for your business. Let's make an impact and improve the customer experience together. Thank you for your consideration!
$12 USD em 40 dias
5,0 (1 avaliação)
0,2
0,2
Avatar do Usuário
As a seasoned freelancer, I bring expert-level proficiency in English and extensive experience in providing top-notch customer support. With a proven track record in handling complex queries and exceptional communication skills, I am well-equipped to excel across morning, afternoon, and evening shifts. Let's prioritize customer satisfaction together!
$10 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hey dear client, I can be awesome fits for the job. I have read your project description and can work as a Customer Support Representative perfectly within your time zones and shifts. I'm ready to start right away and will deliver a sample voice call too. Let's have a quick chat! Thanks
$15 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hi there, At Vartanix, we understand the importance of top-notch customer support. Our team of native English-speaking agents excels in communication, problem-solving, and handling complex queries professionally. With flexible shift availability and extensive experience in high-level customer support, we prioritize customer satisfaction above all else. We're ready to provide exceptional service and ensure a seamless experience for your customers. Let's connect to discuss how we can meet your support needs. Regards Vartanix
$10 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello, My name is Mide I’ve worked as a Customer Care Specialist at Vallita Co. for more than 3 years and have developed impeccable phone manners, and an ability to calm agitated or distressed customers. I’m accustomed to working on multiple projects simultaneously, and I can offer new ideas to help your company grow and surpass all goals and objectives. My relevant experience includes the following highlights: -Making and receiving 90+ calls a day to give technical assistance and sign new customers -Implementing a new strategy that reduced customer cancellations by 5% and contributed to a 10% annual revenue increase -Maintaining an 85% customer satisfaction rating (15% higher than the company average) My experience atVallita Co. has helped me improve my leadership skills, gain organizational skills, and develop extensive knowledge of how to upsell services and goods to potential clients. I also worked at Proactiv U.K as a Customer Service Intern, providing technical support to 10+ clients daily. I’m conversant with a lot of CRM tools like Zappier,Trello,Monday,Hubspot,Asanaa etc. I’m looking forward to discussing my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for your open Customer support position. Thank you for your time and consideration.
$10 USD em 40 dias
5,0 (1 avaliação)
0,0
0,0
Avatar do Usuário
Hello. I just read your gig and I am keenly interested in working with you as your customer support agent. Not only do I speak the British English fluently, I write in the UK and US English impeccably well. I have a good typing speed and have huge problem solving skills. I am patient, calm, and love ensuring people get answer to their queries. I can bring that on to this project, and you can be sure, it will be customer service at its best. I am available for the various shifts. I'd hope to hear from you. Regards.
$8 USD em 40 dias
5,0 (2 avaliações)
0,1
0,1
Avatar do Usuário
With exceptional communication skills and a strong ability to solve problems, I would be an ideal match for this customer support agent role. Having worked in high-pressure environments for five years, I'm well-versed in handling complex queries with the utmost professionalism. My proficiency in English is at an expert level, ensuring that language will never hinder effective communication with clients. My shift flexibility dovetails perfectly with your need for morning, afternoon, and evening coverage. This indicates my readiness to adapt according to your business needs. The experience I've garnered over the years has helped me build a deep empathy for customers' concerns and frustration—traits that have proven invaluable in providing satisfactory solutions. Ultimately, my passion lies in ensuring customer satisfaction. This extends to reducing costs and maximizing reach and engagement, as well as driving significant monthly revenue through targeted campaigns—a skillset that complements your project beyond purely customer support tasks. Collaborate with me to foster profitability while boosting brand loyalty and I promise you'd have made an excellent choice in the selection of your team!
$12 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Dear Hiring Manager, I see you're in need of a customer service representative, I am interested in the position. I have got a great command of English and I have all the needed skills to take up this job. I am confident that I would be able to respond to your clients in a well and empathetic manner. I also have prior knowledge of customer service roles, where I handled all customer's needs as important and with fast responses. Ensuring all communication skills, problem-solving and dedication are all met. Lastly, I always ensure that I am committed to putting the needs of the customer first and ensuring every interaction brings a positive outcome. Thank you for considering my application for the role. I am positive about the possibility of contributing to the growth of your company. I am available for an interview and look forward to discussing how I can assist your team. Warm Regards, Blessing Hanson
$8 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
As a passionate customer support specialist, I am confident that my skills and dedication make me a fine candidate for the role. Although new to freelancing, this doesn't signal inexperience. Having honed my customer support skills throughout several positions, I can guarantee excellent language proficiency, communication, problem-solving, and shift flexibility. My focus has always been on providing the best support possible by handling complex queries with professionalism - this aligns perfectly with your project requirements. I believe in producing quality work through a diligent and proactive approach which has earned me positive client feedback consistently. With my commitment to customer satisfaction, I am excited about the opportunity to contribute towards your team and deliver exceptional results. I'm here to learn and grow with you - let's make sure your customers' experiences are consistently remarkable.
$10 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Dear Sir/Madam, I'm thrilled to collaborate with you on this project and bring my excellent organizational skills, keen eyes for attention to details and my exceptional problem solving skills and work ethics on the table in order to complete the allocated daily tasks as a virtual assistant. Please feel free to contact me over chat to discuss further details. I do also have a few questions that I'd be happy to discuss with you. Thank you in advance for considering me for this position.
$13,33 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I can efficiently fulfill your request perfectly My accent close to native perfect in contestation and writing. I can be a customer service as perfect as it required
$10 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I have previously worked in customer support for an American eCommerce gaming peripherals startup where ETA for ticket and chat resolution was 24hrs. The client started off with Freshdesk, then moved to Zendesk before settling on Gorgias which best fit their needs at the time. Through all these transitions, live chat was a priority for the client and included testing, troubleshooting, error logging and log files collection for both hardware and software, in addition to order management, tracking and RMA procedures through tickets, Discord and Reddit. At one time during the Black Friday sale, there was an avalanche of 5,000 tickets + chats over a weekend for a then-nascent support team of 8 members. My contribution was an average of 110 tickets per 8hr shift during this period to help the team clear the backlog in under a week. Engage me on chat so we can start working together to provide a white glove experience to your customers right away.
$12 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello. I can provide customer support services for your business. I am a native English speaker with extensive experience in customer support. I have worked in customer support for multiple organisations including small business owners. I am able to take ownership of customer issues and provide them with solutions, collect customer feedback. I pride myself in utmost professionalism, excellent communication skills, technical skills, ability to multitask and flexibility.
$15 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0

Sobre o cliente

Bandeira do(a) BULGARIA
Sofia, Bulgaria
5,0
1
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Membro desde mai. 10, 2023

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