Looking for an Amazing Rockstar Client Support Generalist!
Orçamento $250-750 USD
Job Description:
We are searching for a rockstar, multi-skilled Client Support Generalist to work closely with our
clients by providing outstanding services such as phone handling, email management, live chat
management, sales, social media management, appointment scheduling, lead generations, data
entry, content creation, research, with our products and services.
The Client Support Generalist
may handle a different task, and should seek to create a positive experience. They will listen to
clients to understand the task, and address all questions, and provide an accurate and efficient
response.
To be a successful Client Support Generalist , you should be customer-focused, detail oriented,
and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Client Support Generalist Responsibilities:
● Answering or making calls
● Responding efficiently and accurately, explaining possible solutions, and ensuring that
clients feel supported and valued.
● Engaging in active listening, confirming or clarifying information and diffusing clients, as
needed.
● Building lasting relationships with clients and other team members based on trust and
reliability.
● Utilizing software, databases, scripts, and tools appropriately.
● Understanding and striving to meet clients expectation
● Making sales or recommendations for products or services that may better suit client
needs.
● Taking part in training and other learning opportunities to expand knowledge of company
and position.
● Adhering to all company policies and procedures.
Client Support Generalist Requirements:
● Preferably Two Years Experienced
● More education or experience may be preferred.
● Exceptional customer service, active listening, and verbal and written communication
skills, professional phone voice.
● Understanding of company products, services, and policies.
● Proficiency with computers, especially with CRM software, and strong typing skills.
● Ability to ask prying questions and diffuse tense situations.
● Strong time management and decision making skills.
● Adaptability and accountability.
● Fluency in English may be desired
Other roles needed:
● Customer Service
● Data Entry
● Sales Support
● Creative Processors
● Digital Marketing
● Technical Support
15 freelancers estão ofertando em média $464 nesse trabalho
HhI I am experienced in and I can start right now but i have few doubts and questions lets have a quick chat and get it started waiting for your replyyy
Greetings! Thank you for the job post, I have read your description and I am a lead and professional virtual assistant for all your administrative needs. I reviewed your job description and found it to be a good match Mais
I am an expert in many skills and I also work, in this I also have 2 years of experience, so give me 1 chance to work.
Hii sir i would like to do this job with full of efficiency and i will do hardwork and i have enthusiasm to work with new environment and i have keen interest in talking with strangers so this might help me to choose c Mais
Hello Good day, I am interested in the job. I command impeccable crisp English and I know basic french, I have work experience as a virtual assistant doing lead generation and digital marketing using LinkedIn and custo Mais
I'm Jethro, and I'd like to assist you in finishing your project. I understand how critical timely deliverables and clear communication are when working remotely. I've been a freelancer for a year and have received pos Mais
Hello, I read through the job details extremely carefully and I am absolutely sure that I can do the project very well. I have more than 16 years of experience and have completed 100+ projects. I can achieve the result Mais
Contact center expert. People and project manager. Advanced degrees and certifications. Perfect grammar
I am willing to work as a customer support agent. Great at communication and building interpersonal relationship. I have 3 years of B2C experience and 2 years of experience as a business manager.
Buena Noche Estoy muy interesado en el proyecto cuento con mucha experiencia tengo muy buena comunicación verbal escrita e interpersonal. Espero ser seleccionado. Sera un gusto comenzar a trabajar con ustedes. Hablo es Mais
Good day esteemed recruiter. Please accept this letter as an expression of my interest in the position of a customer support agent. I am a highly motivated and progress-focused individual with good experience in this Mais
