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Remote Customer Success Representative

We’re Foodee, a team of food experts who believe the quality of food matters. We help corporations spread the power of good food by curating menus from top local restaurants and deliver them to your office.

We’re looking for a CONCIERGE REPRESENTATIVE, who is extremely motivated to develop our customer engagement across all city markets. This is a high growth opportunity for the right person looking to utilize their skills and become an integral part of building and growing a new brand. This is an amazing opportunity to learn all the aspects of building and running a high growth start-up company!

KEY DUTIES:

- First line of response to all customer and restaurant partner inquiries; from restaurant recommendations to billing issues, service questions and general concerns

- Proactively contacting customers and restaurant partners to provide order updates and a high-touch service

- Building and developing positive relationships with current and potential customers

- Problem solving and turning frustrated customers into repeat customers

- Ensuring exceptional service delivery

ABOUT YOU:

- Confident, friendly ‘people person’ who can establish and maintain solid relations

- Quick thinker, fast learner and problem solver

- Excellent written and verbal communication skills

- 1+ years of experience in a customer-facing role

- An entrepreneurial mindset is a must

- An ability to get things done and done well

- High tolerance for fast-paced, rapid change

- Excellent Customer Service Skills

- Experience in Call Centre - Phone, Chat and Email Support

- Flexible availability is a must

*ENGLISH SPEAKING COUNTRIES ONLY*

Habilidades: Suporte ao Cliente, Atendimento ao cliente, Manuseio de Email, Suporte por Telefone, Zendesk

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Acerca do Empregador:
( 0 comentários ) Canada

ID do Projeto: #14860050

29 freelancers estão ofertando em média $1032 para este trabalho

$1250 USD in 20 dias
(2 Comentários)
3.0
trehangaurav

We have ready infrastructure to start your project, highly trained professionals and have 10+ years of experience in client facing role for International clients. We can ramp up on short notice too. Relevant Skills an Mais

$955 USD in 30 dias
(1 Comentário)
1.0
JYEO2

Hi, I am an experienced customer service personnel with more than 6 years experience in the hotel industry. I have been awarded President Award for Care for Customers, competing globally. Relevant Skills and Experienc Mais

$888 USD in 20 dias
(4 Comentários)
0.8
daphnemorffi

A proposal has not yet been provided

$1000 USD em 1 dia
(0 Comentários)
0.0
$888 USD in 20 dias
(0 Comentários)
0.0
melkiramatsujun

I believe that I am qualified for the position as I have all the abilities that you are looking for in an applicant. Relevant Skills and Experience Phone, Chat/Email handling Proposed Milestones $777 USD - only propo Mais

$777 USD in 20 dias
(0 Comentários)
0.0
$1250 USD in 20 dias
(0 Comentários)
0.0
FirstChoiceWeb

Hello, We have read and understood the requirement for this project. We would like to let you know that we have a worked as a customer support for various eCommerce, penny auction & online poker sites for our clients b Mais

$750 USD in 20 dias
(0 Comentários)
0.0
$1250 USD in 20 dias
(0 Comentários)
0.0
AHMEDAMER232

I CAN DO IT . Stay tuned, I'm still working on this proposal.

$833 USD in 20 dias
(0 Comentários)
0.0
zoecaulfield1

I have worked in customer service for around 12 years. This includes face-to-face, via telephone, letter and email. I am a native English speaker, and because of the time difference, I can offer a greater flexibility, Mais

$1000 USD in 14 dias
(0 Comentários)
0.0
$833 USD in 20 dias
(0 Comentários)
0.0
justaddllc

A proposal has not yet been provided

$826 USD em 1 dia
(0 Comentários)
0.0
JudeApostol

I'm currently an employed customer service employee. I'm working for a telco company in the U.S. for now. had several experience in customer service field as well, even banking, finance and mortgages. I'm flexible, spo Mais

$880 USD em 1 dia
(0 Comentários)
0.0
$1250 USD in 20 dias
(0 Comentários)
0.0
$1111 USD in 20 dias
(0 Comentários)
0.0
issa110

A proposal has not yet been provided

$999 USD in 5 dias
(0 Comentários)
0.0
Lasuga

I was involved in creating client database and assist in setting up a business from Lithuania in Nigeria. Relevant Skills and Experience Excellent customer skills and ability to achieve set objectives. Proposed Miles Mais

$888 USD in 20 dias
(0 Comentários)
0.0
Sunshyne813

A proposal has not yet been provided

$1000 USD in 20 dias
(0 Comentários)
0.0
king18yat

In the bid amount, I shall provide website version, android and ios applications. I shall have daily communication and will provide daily updates. Relevant Skills and Experience In the bid amount, I shall provide webs Mais

$1250 USD in 20 dias
(0 Comentários)
0.0