Versatile Online Assistant Needed

I need a reliable virtual assistant who can take ownership of three core areas of my day-to-day operations—calendar scheduling, inbox management, and data entry—while also being comfortable picking up the phone and handling the occasional customer query. Your primary focus will be keeping my schedule airtight: setting appointments, sending reminders, and rearranging commitments when conflicts pop up. Every booking should appear in Google Calendar in real time so I can glance once and know exactly where I need to be. My inbox typically receives a mix of client requests, internal notes, and promotional clutter. I’d like you to triage messages, flag anything that needs my direct input, draft quick replies, and archive or label everything else so we maintain inbox zero by end of day. For data entry, you’ll update spreadsheets and our CRM with new lead details, meeting notes, and basic metrics. Accuracy matters more than speed, but both are appreciated. Because I selected “Yes” on phone calls, you should feel confident dialing out to confirm appointments, chase missing information, or relay updates. Clear call notes should be logged immediately afterward. Customer support isn’t constant, yet when questions do arise you’ll step in—answering straightforward issues yourself and escalating anything complex to me. Tools you’ll touch daily include Google Workspace, Calendly, Zoom, and either Excel or Google Sheets. If you’ve used HubSpot or a similar CRM, please mention it. Deliverables I’ll use to gauge success: • Calendar reflects real-time, clash-free scheduling • Inbox reaches zero actionable emails every 24 hours • CRM and spreadsheets stay fully updated with 99% accuracy • Call notes recorded within fifteen minutes of each conversation • Customer tickets closed or escalated within agreed SLAs If this cadence and responsibility level feel like a natural fit, let’s talk.

ID do Projeto: 40172460