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I’m looking for a freelance partner who can jump in and handle daily customer chats on WhatsApp. Your role is simple yet vital: reply quickly, courteously, and accurately so every person who contacts us feels heard and helped. Here’s what I need from you: • Monitor our WhatsApp account during the agreed-upon hours. • Use the response guidelines I’ll provide to answer questions, process simple requests, and note any issues that need escalation. • Keep a concise log of resolved and pending chats so nothing slips through the cracks. Fluent, friendly written Bahasa Indonesia is essential. If you already have experience as a virtual assistant or social-media chat agent, even better, but I’m happy to give clear instructions and templates to get you started. I value fast replies, consistency, and a professional but approachable tone. Let’s talk about your availability and set up a short trial shift to make sure the workflow feels right for both of us.
Project ID: 40416073
36 proposals
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Active 8 days ago
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36 freelancers are bidding on average ₹543 INR/hour for this job

As an experienced virtual assistant and customer support expert, I believe I am the perfect fit for your WhatsApp Chat Responder role. With a strong command of Bahasa Indonesia and a penchant for effective written communication, I am confident in my ability to respond quickly, courteously, and accurately to all queries. Being well-versed in response guidelines and note keeping, you can trust me to meticulously maintain logs to ensure no chat goes unaddressed. My content creation background adds another level of value to this role. It ensures that not only are responses prompt and accurate, but they are also engaging and align with your desired tone - professional yet approachable. Having served various clients from different industries, I am well equipped to adapt to varying project requirements and embrace new tools if need be. Moreover, as someone dedicated to organizational rigor and uncompromising on quality, I can assure you consistent efficiency in handling daily tasks. I understand that fast replies are critical in enhancing customer satisfaction, and thus commit to maintaining swift turnarounds without sacrificing quality. Let us discuss further so we can set a trial shift to ensure that our workflow fits us both perfectly.
₹575 INR in 40 days
2.7
2.7

Fast replies are one thing making every chat feel smooth, clear, and handled without back-and-forth is what actually keeps customers satisfied. That’s usually where most inbox support breaks down. With WhatsApp, especially, people expect quick answers and a natural tone not copy-paste responses that feel robotic. I’m comfortable managing that balance so conversations stay efficient but still human. – replying quickly without rushing or sounding generic – following guidelines while adapting to how each customer communicates – keeping conversations organised so nothing gets missed or delayed – flagging issues early instead of letting them pile up The goal is simple: every person who messages gets a clear answer and leaves the chat feeling taken care of. I can step in and keep the inbox running smoothly from day one. Set up a short trial shift and I’ll handle a live batch so you can see how the flow feels in real time.
₹575 INR in 40 days
0.0
0.0

Hello, I can help manage your daily WhatsApp customer chats with fast, polite, and organized responses. I am comfortable following response guidelines, handling routine requests, tracking pending/resolved chats, and maintaining a professional customer experience. I can adapt to your preferred language style and workflow quickly. Available to start immediately and happy to do a short trial shift. Regards, Kiran
₹400 INR in 40 days
0.0
0.0

Hi, I can handle your WhatsApp customer chats professionally with fast, clear, and friendly responses. I understand the importance of replying quickly while maintaining a polite and helpful tone so every customer feels valued. I can follow your response guidelines, handle daily queries, process simple requests, and escalate issues when needed without delay. I will also maintain a proper log of chats to ensure nothing is missed. I am consistent, reliable, and available during agreed hours. Even though I’m open to learning your system, I can adapt quickly and start delivering from day one. I’m ready for a trial shift to prove my work quality. Looking forward to working with you.
₹450 INR in 72 days
0.0
0.0

Hello, I’d love to help you manage your daily WhatsApp customer chats and ensure every interaction feels fast, friendly, and professional. As a digital marketing professional with strong experience in customer communication, I understand how important timely and accurate responses are for customer satisfaction and brand trust. I’m confident I can follow your response guidelines carefully, handle inquiries efficiently, and maintain a clear log so nothing gets missed. Here’s what I can bring to your project: • Quick and courteous responses that make customers feel valued • Strong attention to detail when handling requests and tracking issues • Consistent availability during agreed hours • Organized chat logging to ensure smooth follow-ups • Ability to adapt quickly to your workflow and templates While I’m not a native Bahasa Indonesia speaker, I am comfortable working with structured scripts and can quickly align with your communication style. I’m also open to learning and improving to meet your expectations. I value consistency, professionalism, and a friendly tone—exactly what you’re looking for. I’m ready to start with a trial shift and prove my reliability. Let’s discuss your requirements and availability. I’m excited about the opportunity to work with you. Best regards, Jubair
₹450 INR in 40 days
0.0
0.0

Hi, I can help manage your WhatsApp chats with fast, polite, and accurate responses. I’m fluent in Bahasa Indonesia, detail-oriented, and can follow your templates while keeping clear logs of all conversations. I’m available for the agreed hours and ready to start a trial shift anytime.
₹575 INR in 40 days
0.0
0.0

I am a highly responsive chat professional with fluent, friendly written Bahasa Indonesia skills, and I would love to support your customer service goals. With my background in Virtual Assistance and social media management, I understand that the key to great support is a balance of speed, courtesy, and strict adherence to response guidelines. I am very organized and accustomed to keeping detailed logs of resolved and pending queries to ensure that no customer slips through the cracks. I am fully available to monitor your WhatsApp account during your preferred hours and would welcome a short trial shift to demonstrate my ability to maintain the professional yet approachable tone your brand requires.
₹575 INR in 40 days
0.0
0.0

Hello respected i am a professional i can make a system who can handle your whatsapp chat kindly tell me what types of messages you like to set auto respond there are different shedule of charges to handle messages like as voice,video,photos or texts kindly come into my freelancer inbox for clearly understand each other then we will go forward so come on i will make a templete for your trial to confirm the deal
₹575 INR in 40 days
0.0
0.0

I’d love to support you with managing your daily WhatsApp customer chats. I’m very comfortable communicating with people in a clear, friendly, and professional way, and I understand the importance of responding quickly and making customers feel heard. I have experience with writing, editing, and organizing information, so I can follow response guidelines closely, handle inquiries accurately, and keep a clear log of conversations and pending issues. I’m also reliable and consistent, and I take deadlines and responsiveness seriously. While i don’t speak Bahasa Indonesia, I’m willing to learn key phrases and follow templates closely to ensure smooth communication. I’m also open to a trial shift and can adapt quickly to your workflow and expectations. I’d be happy to discuss my availability and get started.
₹575 INR in 40 days
0.0
0.0

I believe I can handle WhatsApp customer service because I am patient, observant, and skilled at understanding clients’ needs quickly. I listen carefully, respond clearly and politely, and stay calm even when issues are complex. I enjoy solving problems and will do everything possible to provide correct answers and ensure customers feel heard and satisfied. I am also comfortable typing fast and accurately, managing multiple chats at once, and following guidelines without making mistakes. I take responsibility for my work and can maintain a professional attitude at all times, which makes me confident that I can represent the company well on WhatsApp.
₹575 INR in 40 days
0.0
0.0

Hi team, I'm an administrative professional with experience working remotely for an Australian company supporting busy IT environments where organization, accuracy and adaptability are key. I'm working closely with service desks, vendors and clients to coordinate hardware and software orders, manage tickets, invoicing, quoting and keep projects on track. I'm comfortable using/learning tools and software platforms based on my prior experience, and I'm confident I can learn them swiftly.
₹500 INR in 40 days
0.0
0.0

Im good at chatting with anyone on any platform and i will never disappoint you. You can always trust me and I will never broke youre trust
₹575 INR in 40 days
0.0
0.0

Hi there! I'm new and I'm not looking for big money. I just want a good review of my work that I can justify with quality and speed. I will work on this project at 110 percent at the highest speed.
₹400 INR in 40 days
0.0
0.0

I am a data entry operator, No need to worry about to anything just listen to your heart and take a deep breath
₹450 INR in 40 days
0.0
0.0

Thank you for sharing the role details—it’s a clear and well-structured opportunity. I have strong experience in customer service, handling client inquiries, resolving issues, and maintaining clear communication across multiple channels. I’m comfortable managing live chats, responding promptly, and keeping conversations friendly, professional, and solution-focused. I also maintain organized logs to ensure all queries are tracked and resolved efficiently. However, I would like to be transparent that I am not fluent in Bahasa Indonesia. I am fluent in English and have experience communicating with international customers, and I’m quick to learn and adapt to new communication styles and guidelines. If English-based support or partial coverage is helpful, I would be glad to contribute. Otherwise, I completely understand the language requirement and appreciate your consideration. Looking forward to your response.
₹575 INR in 40 days
0.0
0.0

Ofrezco un servicio profesional de atención al cliente por WhatsApp, enfocado en responder rápido, organizar consultas y convertir mensajes en ventas. Ayudo a negocios a no perder clientes por falta de respuesta, mejorando la comunicación, agendando citas y brindando una experiencia clara y eficiente.
₹575 INR in 40 days
0.0
0.0

Hello Sir, I am interested in your project. I have 7+ years of experience in customer support, chat handling, and virtual assistance, managing real-time conversations and ensuring customers receive quick, accurate, and friendly responses. I can monitor your account during agreed hours, respond using your provided guidelines, and maintain a professional yet approachable tone in Bahasa Indonesia. I am comfortable handling inquiries, processing simple requests, and identifying cases that need escalation. I will also keep a clear and organized chat log of resolved and pending conversations so nothing is missed. My focus is always on fast response time, consistency, and customer satisfaction. I am reliable, detail-oriented, and ready to start with a trial shift to ensure everything runs smoothly. Please send me a message so we can discuss your availability and workflow. Best regards, SoftNexus Technologies
₹700 INR in 40 days
0.0
0.0

Hello, I understand how important fast, polite, and accurate responses are for customer communication — especially in WhatsApp chats where delays can directly affect trust. While I’m not a native Indonesian speaker, I can confidently manage conversations using your guidelines, approved templates, and translation tools to ensure every reply is clear, friendly, and natural. I pay close attention to tone and context, so messages don’t feel robotic. Here’s how I would handle your workflow: monitor chats consistently during agreed hours respond quickly and politely using your instructions flag any unclear or sensitive cases immediately maintain a simple daily log of completed and pending chats I’m disciplined, detail-oriented, and used to structured communication. I can also start with a short trial so you can check my response quality and speed in real situations. Ready to begin and adapt quickly to your process. Best regards, Sviatoslav
₹575 INR in 40 days
0.0
0.0

Sou uma pessoa organizada, responsável e com boa comunicação, o que é essencial para atendimento ao cliente. Tenho facilidade para aprender rapidamente e me adaptar às necessidades da empresa, garantindo um atendimento educado, ágil e profissional. Posso ajudar com atendimento via chat, e-mail e suporte geral, sempre buscando oferecer a melhor experiência para o cliente. Tenho comprometimento com horários e tarefas, e estou disponível para trabalhar dentro das horas solicitadas. Estou pronto para começar imediatamente e dar o meu melhor no projeto.
₹575 INR in 40 days
0.0
0.0

AM READY TO START ASAP: WHATSAPP CUSTOMER CHAT SUPPORT – BAHASA INDONESIA (FAST REPLIES, GUIDELINES, LOG KEEPING) Hello, I am John K., an MSc Economist & Statistician with over fifteen years of experience as a full-time freelancer. I have successfully delivered 1,000+ projects on Freelancer.com, maintaining a 4.9-star rating. My expertise includes customer support, virtual assistance, and social media chat management. My understanding is: You need a freelance partner to handle daily customer chats on WhatsApp. You need fast, courteous, accurate replies using your response guidelines. You also need a concise log of resolved and pending chats. Fluent, friendly written Bahasa Indonesia is essential. I will deliver: ✅ Fast, professional responses to customer inquiries. ✅ Consistent use of your response guidelines and escalation process. ✅ A daily log of resolved and pending chats for your review. I am fluent in Bahasa Indonesia and have experience as a virtual assistant. I am ready for a short trial shift. I am ready to begin. Let's connect via chat to discuss your availability, time zone, and send me the response guidelines. Respectfully, John K.
₹400 INR in 40 days
0.0
0.0

Palakollu, India
Member since Mar 8, 2026
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