WhatsApp & Instagram Ecommerce Support

I run an online shop that sells directly through WhatsApp and Instagram, and I’m looking for someone who can keep both channels running smoothly every day. Your core responsibilities will be: • Product uploading – add new items to our Instagram catalog and make sure the same details, images, and prices are ready to share quickly on WhatsApp • Order processing – confirm incoming orders, update customers on payment and delivery status, and keep my simple tracking sheet current • Customer support – reply to all inquiries, solve small issues, and maintain a friendly tone that matches our brand voice I have the workflows and message templates ready; what I need is your experience handling similar social-commerce tasks so everything stays organised while I focus on sourcing new products. If you have already managed catalogs or chat-based sales on these platforms, please mention that experience when you apply. Consistent, accurate work and quick response times will be the key measures of success.

Project ID: 40267100