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Job Title: Stripe Payment Operations Analyst - Principal Subject Matter Expert (SME) Job Type: Freelance Contractual Geography: Remote / Flexible About the Leadership Role In this leadership role, you will not be executing daily production tasks for a single software product or company, nor is this a direct course author role. Instead, you will be the visionary driving our curriculum. The Principal Subject Matter Expert (SME) acts as a technical/operational enabler, SME orchestrator, and program-level advisor. You will support Instructional Designers (IDs), junior SMEs, and delivery teams in translating complex industry architectures, tools, and best practices into effective, scalable, and practical learning experiences. Course Focus This course is designed to train entry-level professionals on the end-to-end financial stewardship of digital payments within the Stripe ecosystem, focusing heavily on reconciliation, dispute management, fraud prevention, and operational reporting. Core Course Tracks (The Scope) ● Financial Control & Compliance (Audit, GAAP Accrual Accounting, Billing Configuration) ● Payment Processing & Dispute Handling (Stripe Payment Lifecycle, Chargebacks, Customer Issue Resolution) ● Fraud Prevention & Risk Management (Stripe Radar, Adaptive 3DS, AI Risk Scoring) ● Data Analysis & Operational Reporting (KPI Dashboards, Trend Identification, Stakeholder Reporting) ● Data Management & Advanced Tooling (Excel/Spreadsheet Modeling, Stripe Sigma/API Logs, Webhook Troubleshooting) Domain-Specific Responsibilities & Quality Assurance ● Technical/Operational Translation: Explain and translate complex concepts, tools, and workflows for the specific learning tracks, including: ○ Navigating the Stripe Dashboard to trace complex payment objects (PaymentIntents, Charges, Customers, Balance Transactions) and explaining the differences between authorization, capture, and settlement. ○ Setting up and validating Stripe Billing logic, including tax configurations, proration rules, trial handling, and automated dunning cycles for revenue recognition inputs. ○ Developing hands-on spreadsheet models using advanced Excel functions (VLOOKUP, XLOOKUP, INDEX-MATCH, Pivot Tables) to reconcile Stripe payout reports against bank deposits and adjust for FX or timing variances. ○ Configuring Stripe fraud and compliance controls, including interpreting issuer decline codes, adjusting retry logic, and aligning workflows with PCI and AML/KYC obligations. ○ Creating actionable operational dashboards (Tableau/Power BI) and standard operating procedures (SOPs) based on exported Stripe CSV data to report on authorization funnels and dispute drivers. ○ Demonstrate and guide the use of Stripe sandbox and test environment tooling — including Test Clocks, CLI event triggering, and simulated billing cycles — to support instructional demonstrations and junior SME execution. ○ Track payment processor and banking partner SLAs, document vendor incidents (decline rate spikes, settlement delays), and coordinate remediation discussions to validate curriculum accuracy and real-world relevance. ○ Validate and guide curriculum content covering customer payment incident triage — including stuck refunds, dispute escalations, and cross-functional handoff SOPs across support, finance, and engineering. ● Portfolio & Artifact Review: Review and approve the core portfolio artifacts to ensure consistency, quality, and real-world accuracy. Artifacts include: ○ Stripe Payment Flow/Architecture Case Study ○ Transaction/Payment Reconciliation Workbook ○ Dispute Management Playbook ○ Payment Operations Metrics Dashboard ○ Payment Operations Documentation / SOP ○ Stripe Radar Rule Set Experience Requirements ● Stripe Depth: 3+ years of direct, hands-on Stripe ecosystem experience (Dashboard, Billing, Radar, Reports, and Sigma). ● Overall Experience: 5+ years overall in Payment Operations, Financial Operations, or FinTech. Required Domain Skills (Hard Skills) ● Financial Reconciliation: Advanced ability to sync Stripe payouts with general ledgers and perform month-end close procedures. ● Accrual Accounting & Revenue Recognition: Working knowledge of GAAP/IFRS accrual accounting — specifically mapping Stripe invoice, proration, and subscription data to journal entries and revenue recognition schedules. ● Dispute & Fraud Management: Deep expertise in tracing failed transactions, managing the full chargeback lifecycle independently, configuring risk parameters (Radar rules, 3DS), and the ability to interpret and operationalize ML/AI risk model outputs (fraud scores, decline probability) into manual review queues and sampling strategies. ● Data Modeling & Operational Analytics: Advanced Excel proficiency including XLOOKUP, INDEX-MATCH, dynamic Pivot Tables, and scenario-based financial modeling for Stripe payout reconciliation and FX variance analysis. Experience cleaning and standardizing Stripe CSV exports — including currency normalization, descriptor text cleanup, and spreadsheet-based row count and sum validation checks — and ability to build operational KPI dashboards in Tableau or Power BI using Stripe CSV exports or Sigma queries. ● Webhook & API Management: Hands-on experience with Stripe CLI, webhook endpoint configuration, event-driven debugging, and latency diagnostics (including JSON payload inspection and delivery time analysis). Certifications ● Mandatory / Strongly Preferred: Stripe Fundamentals, Stripe Professional Billing Architect, or Stripe Professional Payments Architect. ● Preferred / Bonus: Certified Fraud Examiner (CFE), Certified Treasury Professional (CTP), or Accredited Payments Risk Professional (APRP). Key Responsibilities: Core SME Orchestration & Enablement ● Instructional Design Enablement: Advise Instructional Designers on critical curriculum decisions, including selecting the most effective industry tooling for practical demos and determining the appropriate depth vs. breadth of content to ensure alignment with the target learner's role-based outcomes. ● SME Coaching & Orchestration: Lead and mentor a team of junior SMEs who are developing individual course modules. Define the overarching demonstration strategy (hands-on execution vs. conceptual explanation), establish the baseline for all screencasts, and guide practitioners on how to physically execute deliverables. ● SME Sourcing & Hiring Support: Partner with the Hurix Digital talent acquisition team to source, evaluate, and place talent. Design evaluation rubrics that test hands-on Stripe dashboard navigation, Excel modeling depth, dispute evidence construction, and ability to explain GAAP-aligned reconciliation — not just conceptual familiarity. Differentiate hands-on practitioners from theoretical applicants during interviews. ● Program Problem Solving: Act as a senior escalation point to resolve delivery constraints, tooling limitations, or sandbox failures. Proactively recommend alternative demonstration approaches and monitor the industry ecosystem for software updates to adapt content without derailing production timelines. General Qualifications & Competencies ● Curriculum & Enablement Experience: Prior experience in corporate training, technical writing, developer advocacy, or serving as an SME for curriculum development/onboarding programs. ● Leadership & Mentorship: Demonstrated ability to lead, review, and orchestrate the work of junior developers/analysts in a remote or distributed team environment. ● Communication & Translation: Exceptional ability to translate complex architectures, workflows, or logic into clear, digestible frameworks for non-technical stakeholders (IDs, Project Managers). ● Curriculum Strategy: Strong grasp of adult learning principles and curriculum scoping for specific professional personas. ● Agile Problem Solving: Proactive in resolving ecosystem updates, software limitations, and production bottlenecks to keep delivery on track.
ID do Projeto: 40321735
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24 freelancers estão ofertando em média $470 USD for esse trabalho

Building on your description, I wanted to emphasize that my technical competence and extensive experience with the Stripe ecosystem make me an ideal candidate for this role. Having spent over three years working directly on the Stripe platform, I have in-depth knowledge of its key features such as Dashboard, Billing, Radar, Reports, and Sigma. My familiarity with these functionalities will offer valuable insights while explaining complex payment objects and conducting reconciliation tasks using advanced Excel functions. Moreover, as an experienced Data Scientist and Machine Learning expert, I not only specialize in statistical analysis and data management but also possess robust programming skills in Python. This enables me to develop custom solutions to meet your unique business needs and maximize your operational efficiency. Furthermore, my mastery in database management ensures efficient storage and retrieval of vital finance data for accurate reporting. In summary, my 5+ years of industry experience accentuated by a successful track record of serving over 180 satisfied clients is complemented by an end-to-end expertise in managing life cycles of data projects and the skillset essential for this dynamic role.
$750 USD em 7 dias
7,8
7,8

⭐⭐⭐⭐⭐ As a veteran in the industry with over 18 years of experience, I bring an unparalleled level of expertise to this role. My firm, CnELIndia, prides itself on precisely the skills this project demands - efficient Payment Operations and Data Analysis. We have honed our proficiency in Python, which aligns perfectly with the course you're designing. My 5+ years specializing in Payment Operations and Financial Operations, along with my comprehensive knowledge of the Stripe ecosystem for more than 3 years emphasize my capabilities to serve as a Principal Subject Matter Expert for your team. I don't just understand Stripe Dashboard, Billing, Radar, Reports and Sigma; I have successfully presented complex finance or operational concepts to wide audiences during my career with a proven ability to streamline complex industry information into understandable language. In addition to being fluent in Excel and data tools like Tableau/PowerBI for streamlined reporting, CnELIndia’s tech portfolio includes strong command on WordPress and WooCommerce. This can be leveraged for developing your curriculum content as well. My commitment is not just restricted to academic excellence but also to ‘real-world accuracy’ which makes me best suited for this role. So why choose merely a freelancer when you can partner with a seasoned professional? Hiring me would mean getting an honorable balance between expertise and innovation. Together, let's transform your vision into an impactful reality.
$500 USD em 7 dias
6,0
6,0

Hi Paramita S., Just last week I completed a similar task successfully, so I can get started on this without any ramp-up time. Two questions: 1) Which learner personas and proficiency targets (ops analyst vs finance vs support) should drive the depth for GAAP accruals, Sigma querying, and webhook debugging? 2) What environments and data will be available: a Stripe test account with Billing, Radar/3DS, Sigma, and webhooks; anonymized CSV exports and bank statements for FX/timing variance cases; preferred BI (Tableau or Power BI)? Suggestions: 1) Build a versioned sandbox dataset generator (Stripe CLI + Test Clocks) to deterministically produce PaymentIntents, captures/settlements, proration, retries, disputes, and settlement delays—scalable across cohorts and resilient to API changes. 2) Add a CI-style content validator that runs Sigma queries and Excel reconciliation checks (row counts, currency normalization, sum ties, webhook replay health) to detect schema/report shifts early. Action Plan: Phase 1: Requirements & risk mapping (personas, KPIs, toolchain, compliance scope). Phase 2: Curriculum architecture & rubrics (tracks, objectives, artifact templates, assessments, hiring rubrics). Phase 3: Sandbox + data factory (provision account, Radar/3DS, webhooks; generator; sample bank files) Best Regards, Sid
$750 USD em 9 dias
5,3
5,3

With 5+ years in Payment and Financial Operations, I bring an in-depth understanding of the Stripe ecosystem to ensure the accuracy and real-world relevance of your course content. My 3+ years of direct, hands-on experience with Stripe Dashboard, Billing, Radar, Reports, and Sigma is backed by a strong foundation in data analysis tools like Tableau and Power BI – skills vital for creating actionable operational dashboards and KPI reports. As an experienced Data Scientist, I have a proven track record of converting complex datasets into interactive and meaningful insights. Combining statistical models with AI-driven techniques, I can impart a robust understanding of financial reconciliation, dispute management, fraud prevention, and operational reporting – all core aspects your course aims to teach. Moreover, my strength in automation ensures the use of cutting-edge tooling for every step in Order Operations -- from radar control to defining dashboards to vendor incident documenting. With my holistic approach from data processing to visualization to report generation - your course participants will gain knowledge that is both comprehensive and practical. So let's create a top-notch training course that doesn't just teach important concepts but prepares your learners for real-world scenarios. Let's empower them with fundamental expertise and domain-specific insights that only someone with my distinguished multidisciplinary background can deliver.
$500 USD em 7 dias
4,3
4,3

As a seasoned IT professional with over 5+ years of experience in Payment Operations, Financial Operations, or FinTech, I have a deep understanding of the Stripe ecosystem and its various components including Dashboard, Billing, Radar, Reports, and Sigma. Not only have I managed complex and large-scale projects leveraging these tools effectively but have also demonstrated expertise in key areas relevant to your course focus such as financial control & compliance, payment processing & dispute handling, fraud prevention & risk management alongside data analysis and operational reporting. What sets me apart is the ability to translate intricate concepts into practical learning experiences which would be an asset in your curriculum development role. I have extensive experience explaining complex tools like traversing the Stripe dashboard and reconciliation using Excel models to both technical and non-technical stakeholders. Moreover, my additional skills in Excel/Spreadsheet Modeling, Stripe Sigma/API Logs, Webhook Troubleshooting align perfectly with your requirements for Data Management & Advanced Tooling. Additionally, I am well-versed with documentation and quality assurance practices imperative for validating and reviewing portfolio artifacts. My wide-ranging portfolio includes similar deliverables that make me confident about my ability to review core artifacts like Transaction/Payment Reconciliation Workbook or Payment Operations Documentation/SOPs ensuring
$500 USD em 7 dias
2,0
2,0

Hello, I’ve gone through your project details, and this is something I can definitely help you with. With over 10 years of experience in designing scalable, high-quality training programs, I understand the intricacies of payment operations, particularly within the Stripe ecosystem. My expertise in financial reconciliation, dispute management, and operational reporting ensures that I can effectively translate complex concepts into actionable learning experiences. I focus on clean architecture and clear communication to support instructional designers and ensure alignment with industry best practices. My approach will include detailed hands-on demonstrations, development of operational dashboards, and effective curriculum strategies. I am well-versed in managing teams and guiding junior SMEs to deliver accurate and engaging content. Here is my portfolio: https://www.freelancer.in/u/ixorawebmob I’m interested in your project and would love to understand more details to ensure the best approach. Could you clarify: 1. What specific outcomes are you expecting from the course? 2. Are there any existing materials you'd like us to incorporate? 3. What is your expected timeline for this project? 4. Will you require ongoing support after the course is launched? 5. Do you have any preferred methodologies for instructional design that we should follow? Let’s discuss over chat! What specific outcomes are you expecting from the course? Regards, Arpit Jaiswal
$250 USD em 25 dias
0,0
0,0

Being a Chartered Accountant by profession and having around 5 years of experience working with Big4 firms, I can be able to assist you with your proposal. Looking forward to connect with you for further clarification.
$251 USD em 6 dias
0,0
0,0

Hello Greetings Of The Day We are Great fit because we are working in IT industry since 8 Years we have Experienced and quality developers in our Team and We are serving and making our clients happy and satisfied since last 8+ years with our outstanding performance in the fields of Website Development, Mobile App Development (Android, iOS, Desktop), CRM/ERP Development, AI ML, UX/UI Design, Games, Digital Marketing and Blockchain. Working Tech is PHP, Node, JS , Flutter , HTML, React, python, Unity and Many more. We also work over the similar projects posted by you so please open the communication by responding, so that we can provide you all demo details. I hope we get a positive reply from your side and we are eagerly waiting to work with you.
$500 USD em 7 dias
0,0
0,0

Hi, I can easily DO your work IN 24 HOURS, DM me now to get started, PRICE NEGOTIABLE 100% Work satisfaction is provided
$250 USD em 1 dia
0,0
0,0

Hello, I am interested in your Payment Operations and Data Analysis project. I have skills in data handling, reporting, Excel/SQL, and analyzing transaction records with accuracy. I can help manage payment operations, identify discrepancies, prepare reports, and provide clear data insights for better decision-making. I am detail-oriented, reliable, and committed to delivering quality work on time. Looking forward to working with you. Thank you.
$280 USD em 14 dias
0,0
0,0

Hello sir, I can do your data entry work with high accuracy and fast delivery. I have experience in Excel and data entry. I am ready to start immediately. Please give me a chance to prove my skills.
$500 USD em 3 dias
0,0
0,0

Hello there, Good day! I am highly interested in this project. I have relevant experience focused on architecting a world-class training ecosystem for Stripe Payment Operations. With a deep background in FinTech reconciliation and the Stripe API, I am prepared to lead your instructional designers and junior SMEs in translating complex payment lifecycles into actionable, job-ready curriculum. Web designing, SEO, Meta Ads, Driving engagement through various Digital Marketing tools is my core. Please reach out to me to discuss further. Best!
$750 USD em 10 dias
0,0
0,0

This caught my eye because I work with Stripe extensively — not just as a payment integration, but across the full lifecycle: PaymentIntents, billing configurations, webhook handling, dispute flows, and dashboard analytics. I've built production payment systems that handle reconciliation, fraud monitoring with Radar, and operational reporting, so translating these workflows into structured learning content is a natural fit. On the data analysis side, I work daily with Python for financial data pipelines, KPI dashboards, and trend analysis. I've built automated reporting systems that pull from Stripe's API and Sigma, process balance transactions, and surface the kind of operational insights your course tracks are targeting — chargeback rates, settlement timing, fraud scoring patterns. I understand the GAAP accrual accounting angle too, having built billing systems where revenue recognition timing actually matters. What I'd bring as a Principal SME is the ability to bridge the gap between how Stripe actually works in production and how entry-level professionals need to learn it. I can help your IDs structure the curriculum around real payment object flows rather than abstract concepts — for example, walking through a disputed PaymentIntent from authorization through chargeback evidence submission, or building a reconciliation exercise using actual Balance Transaction exports. I've also done webhook troubleshooting and 3DS configuration enough times to know where learners will get stuck. I'm ready to dive in and discuss the scope in more detail. Happy to do a quick call or share examples of how I'd approach structuring one of the core tracks. Let me know what works best for you.
$450 USD em 7 dias
0,0
0,0

Hi, I come from a strong background in Accounts Payable, Financial Operations, and Vendor Management, with hands-on experience in reconciliation, reporting, and stakeholder coordination. While my direct exposure to the Stripe ecosystem is limited, I have worked extensively on financial workflows, transaction validation, and operational process improvement. I am highly proficient in Excel (including advanced functions and data analysis), and I regularly handle reconciliations, variance analysis, and reporting, which align with core aspects of payment operations. I also have experience collaborating with cross-functional teams to resolve discrepancies and improve financial accuracy. I am keen to contribute to this project by supporting structured financial workflows, reviewing operational processes, and providing practical insights from a finance and operations perspective. I am also eager to quickly adapt and deepen my understanding of Stripe tools and payment operations as required. Looking forward to the opportunity to contribute. Thank you. Kind regards, Gurdeep Singh, Mobile: +919417045369
$500 USD em 7 dias
0,0
0,0

Proposal – Stripe Payment Operations SME Hello, I am interested in the Stripe Payment Operations Analyst (SME) role. With strong experience in payment operations, financial workflows, and data-driven systems, I can effectively support curriculum development and SME orchestration for this program. I have hands-on exposure to payment lifecycle processes, reconciliation, dispute handling, and reporting workflows. I can translate complex Stripe concepts such as PaymentIntents, charge flows, billing logic, and fraud controls into structured, easy-to-understand learning modules. My expertise includes advanced Excel modeling (XLOOKUP, Pivot Tables), KPI dashboards, and operational reporting aligned with real-world scenarios. I can guide Instructional Designers and junior SMEs in building practical, scalable course content, review artifacts like reconciliation workbooks and dashboards, and ensure alignment with industry standards. I am also comfortable supporting sandbox-based demonstrations, workflow simulations, and structured SOP creation. With strong analytical thinking, communication skills, and a problem-solving approach, I can contribute as a reliable SME to drive high-quality curriculum and execution. Looking forward to collaborating. Best Regards Sai Kiran Akula
$500 USD em 7 dias
0,0
0,0

Hello, We’re Resonite Technologies, a proven team in FinTech, payment operations, and data analytics, with strong hands-on experience in Stripe ecosystem, reconciliation, and BI reporting. Why We’re a Strong Fit ? Deep expertise in Stripe (Payments, Billing, Radar, Sigma, APIs) ? Advanced data analysis & reconciliation (Excel, Power BI) ⚙️ Experience in fraud, disputes & risk workflows ? Proven ability to translate complex systems into structured learning Our Approach Support curriculum design & SME orchestration Build real-world Stripe workflows, case studies & SOPs Create reconciliation models & KPI dashboards Guide fraud/risk configuration & dispute lifecycle Mentor SMEs & ensure practical, industry-aligned content Expertise ✔ Payment lifecycle (auth, capture, settlement) ✔ GAAP-based reconciliation & reporting ✔ Excel modeling (XLOOKUP, Pivot, INDEX-MATCH) ✔ Webhooks, API logs & Stripe CLI debugging Timeline ⏱ Flexible contract with immediate availability Commitment ✔ High-quality, real-world curriculum guidance ✔ Strong leadership & SME mentoring ✔ Scalable, practical learning outcomes We’re ready to contribute as a Principal SME driving impactful payment operations training. Best regards, Resonite Technologies
$750 USD em 7 dias
0,0
0,0

My expertise on cash management and payment operations should meet your requirement and bring the result on the table on time.
$300 USD em 6 dias
0,0
0,0

⭐️⭐️⭐️I READ THE FULL BRIEF CAREFULLY.⭐️⭐️⭐️ This role aligns perfectly with my experience in end-to-end Stripe operations and payment ecosystem management. From what you’ve described, you need a Principal SME to guide curriculum development, translate complex Stripe workflows into practical learning, coach junior SMEs, and ensure content is accurate, hands-on, and aligned with real-world operational practices. I bring 5+ years in payment operations and 3+ years of direct Stripe expertise, including reconciliation, dispute management, fraud prevention, and operational analytics. I’ve built operational dashboards, modeled complex Stripe payout scenarios in Excel, configured Radar rules and webhooks, and handled KYC, compliance, and financial reporting processes. I’ve also led teams of analysts and SMEs, translating technical workflows into clear, actionable training content and ensuring learning outcomes map directly to professional roles. Could you clarify whether the course will be delivered primarily through live demos, pre-recorded videos, or a mix? That will help me advise on the most effective hands-on demonstrations. I’d be excited to help define, orchestrate, and ensure the quality of this Stripe operations curriculum, supporting your team from concept through delivery.
$500 USD em 5 dias
0,0
0,0

250 USD per day , SME for the team on payment domain. I have worked with both VIsa and Mastercard. And have been SME on payment acceptance and tokenisation domains
$250 USD em 1 dia
0,0
0,0

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