This role will provide you with the opportunity to kick-start your career in Account Management, work with a tight-knit team of go getters, and help make work-life better for the customers across every industry and state.
Resolve and respond to customer requests and issues of varying complexity via phone and email efficiently and effectively
Process and perform quality control on driver maintenance and program requests and data-feeds
Perform quality control on Monthly Reimbursement Reports
Liaise with the Account Management, Product, and Member Services teams as necessary to ensure proactive and timely resolution of end-user issues
Serve as a flexible resource to the Member Services Team during high volume periods.
Participate in the training of new team members
Think creatively to solve customer problems
20 freelancers estão ofertando em média $31/hora para esse trabalho
Hi I sow your job post and I'd like to offer my services as a customer service representative. I have experience of about 5 years working with calls, chats and e-mails.
customer service is my strongest background along with being people friendly and great to help customers with whatever the issue is. I am able to start right now.