We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
41 freelancers estão ofertando em média $40/hora para esse trabalho
I have over 18 years of customer service experience in various capacities. I would love the opportunity to discuss this project with you further. Best regards, Bre
I had a previous experience in chat support. I am good at communicating through e-mails and chatting. Is this kind of selling products? What is the related product do you need customer service?
I can handle CST with high satisfaction . Relevant Skills and Experience For 4 years , I was working as customer service representative and sales at Vodafone Egypt.