-Written and verbal communication skills, built up through essays, presentations and coursework during my time at school, and through replying to email queries during my office work placement
-I.T skills including experience in Microsoft Office (Word, Excel, Power point )
-Good organisation, with attention to details.
-Quick learner, keen to learn and improve skills.
-Ability to work under pressure acquired from being in the BPO industry for almost 9 years.
-Able to take on responsibility, given extra responsibilities in the office as an assistant Team Lead.
-Excellent telephone manner, built up through work experience involving reception work and answering phones.