Originally using office starter english 2010 and want to uninstall it as I now have office 365. Office starter will no longer work as it has a click-2-run error. Tried repairing and uninstalling via control panel but no good.
Problem is I have now installed office 365 but all the files are set to default on office starter. Can't uninstall office starter therefore cant open files without first opening office 365 and then opening from there (i.e. cant open excel files on desktop for example).
Office 365 word does not open either. We get message
Sorry, something went wrong and Word was unable to start. (6)
Please can someone help asap! If you talk me through what to do on freelancer this would be great as microsoft support is not useful at all!
18 freelancers are bidding on average $22 for this job
I have worked on similar issue with our user . since we work on windows environment and there has been a windows migration , these issue arises occasionally.
We can try to remove office starter and then make office 360 work. Even if that doesnt work then we can install a new office on the computer and work with it.