Em Andamento

Respond to emails / admin & first line IT support

Respond to emails, mainly first line IT support, also admin. Excellent English required. Ideally IT support skills - non-technical assistance ie using FAQ / help text.

You need to help the client using some software, using help documentation available (mainly brief notes in the application). If you can’t help, assistance is available. Also there are some admin queries.

So mainly short simple emails estd time < 5 mins.

Other emails where you provide IT support or actually provide assistance: estd 10 mins.

No need to check inbox all the time - any emails that need your attention would be automatically forwarded to your email of choice to alert you. Must respond same business day.

This is an ongoing requirement.

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Emails could be sporadic - there may be several emails a day or none for a couple of months for example. Any months with no emails the equivalent of a simple email response pay would be credited to you. Payment is in blocks, ie when eg 20gbp is owed that would be paid, rather than on a fixed date (as per freelancer project payment system).

You need to sign NDA after project is awarded.

Reply to this ad with the result of 5 + 12, so I know you have read it.

Habilidades: Manuseio de Email, Atendimento ao cliente, Suporte ao Cliente, Assistente virtual

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Acerca do Empregador:
( 4 comentários ) London, United Kingdom

ID do Projeto: #27924422

Concedido a:

ZedExcel

Hello, Thank you for your project. The answer to your question is 17. I would be glad to hear back from you to discuss the project further. Regards, Chitimbe.

£20 GBP em 360 dias
(3 Comentários)
6.2

18 freelancers estão ofertando em média £16 nesse trabalho

amirn2011

Hello Sir, 17 I am ready for your Respond to emails / admin & first line IT support project. I work as full time freelancer and have 11 years of experience in this field. I can reliably work on daily basis and perfo Mais

£10 GBP em 1 dia
(96 Comentários)
6.1
ahsanahmeed540

17 Word press Is One Of My expertise I Read Your Project Carefully. And Its Peak My interest And I Would Like to Assure You That I Can Handle This Task In Amazing Way.I Will provide IT support, also handle admin tas Mais

£15 GBP em 1 dia
(1 Comentário)
1.6
oladolabomi

5+12=17 Hello I have read and understand your project description. I wish to be part of your team that provides first line support to it's clients and would love the opportunity to assist with the project and also prov Mais

£19 GBP in 7 dias
(0 Comentários)
0.0
arshadbagwan026

It's 17. Hello, I am a student completing my computer engineering. I have got a clear idea about your project. It seems to be interesting. Let's start working on it dedicately and sort out things in a smarter and quick Mais

£15 GBP in 7 dias
(0 Comentários)
0.0
Rizzwaa

Hello, 12+5=17. I am an expert Virtual Assistant, have been working for over four years now. My responsibilities are: 1. Data entry 2. Data Analysis 3. Customer service 4. Order management 5. Accounting Services L Mais

£11 GBP in 30 dias
(0 Comentários)
0.0
Vineet3408

I worked with many assignments and projects. I am financial advisor since 11 years. I am experienced. I performed to level of perfection. I completed all my projects within time and accuracy.

£15 GBP in 7 dias
(0 Comentários)
0.0
nadiahsabry

Hi, The answer is 17. I’m so excited with the project offered by you. I’ve graduated from Monash University, Australia and lived there for 5 years. So I’m fluent in English. Other than that, I’ve worked in IT servi Mais

£20 GBP in 7 dias
(0 Comentários)
0.0
Karagonova

Hi, I am a graduate English translator, so i can guarantee for the quality of the email content. The result of the equation is 17. I hope i am the right fit for this role.

£10 GBP em 1 dia
(0 Comentários)
0.0
ChowdhuryRafid

5+12= 17 Hi, I am a professional customer service manager and specialist working for the last 8 years virtually. Currently working as a customer service specialist in a US company. I can handle all the tasks mention Mais

£20 GBP in 7 dias
(0 Comentários)
0.0
Gainawatibhasker

17. I am interested and have similar kind of experience in my previous roles. I have worked on similar capacity earlier.

£10 GBP em 1 dia
(0 Comentários)
0.0
wanshamsul

17 Hi there! I'm used to work as first line of support previously. Answering calls, chats, tickets and emails. I'd appreciate if you could consider my application for this job. Grab me on chat should you need to dis Mais

£15 GBP in 7 dias
(0 Comentários)
0.0
Jaaniiii

5 + 12 = 17 and I will Sign NDA after the project awarding SO LETS START RIGHT NOW

£10 GBP em 1 dia
(0 Comentários)
0.0
reenyjones771

17,Hi , I have read your project description and i believe that i am perfect for your project, because i have done many projects of this kinds. I'm good in system administration and IT support, Please Send me a message Mais

£20 GBP in 7 dias
(0 Comentários)
0.0
Joanti

17 Good morning, I have read and understand the project requirements. I do not have a strong IT background but with the notes I will definitely be able to complete projects accurately. Looking forward to hearing from Mais

£20 GBP in 7 dias
(0 Comentários)
0.0
abigaelchem

hello, I have read your proposal and am interested to working with you. please inbox we discuss more on the project. regards Abby.

£24 GBP em 1 dia
(0 Comentários)
0.0
spiritsoul18

17 I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to lots of my Amazon, eBay, Shopify stores clients via Zendesk, Gorgias, Slack, Tawk Mais

£10 GBP in 7 dias
(0 Comentários)
0.0
suzywach1

17 Hello My name is Susan. I'm a virtual assistant with more than three years of experience in email handling, data entry, writing, internet search etc. I'm detail oriented, well organized and a quick learner who is a Mais

£19 GBP in 30 dias
(0 Comentários)
0.0