Fitness Retention Manager & Admin Support

@tangramua

Dear madier3,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in CRM, Email Marketing, Customer Service, Time Management, Data Analysis, Administrative Support and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.   

@monicawriter99

Hi, I am excited about the opportunity to support your online fitness coaching business as your Retention Manager and Admin Support. My experience with Go High Level and customer retention strategies positions me perfectly to keep your clients engaged and your admin processes seamless. I will monitor the pipeline for failed payments, trigger recovery workflows, and ensure that every client email reflects your tone—friendly and on-brand. My commitment to a 24-hour response window guarantees that your clients feel heard and valued, which is essential for lowering churn. Additionally, I will handle dunning sequences, process cancellations and reactivations, and provide simple weekly reporting on churn and recovery rates, ensuring we continuously improve. I plan to start as soon as possible and focus on keeping your inbox at zero every day.

@ShekharTyagi345

Hi Madier3, with 9 years of experience in client retention, I am the best fit for this project. My online fitness coaching business needs a dependable retention manager who can keep clients engaged while making back-end admin feel effortless. How I will be completing this project: - Monitoring the pipeline for failed payments and triggering recovery workflows - Updating subscriptions when clients ask to cancel or pause - Providing quick, friendly, and on-brand communication to clients - Handling failed-payment follow-ups, dunning sequences, and processing cancellations, pauses, and reactivations - Delivering simple weekly reporting for improvement What tech stack I will be following: - Experience in Go High Level - Proficient in handling a high volume of emails I have worked on similar solutions in the past and can efficiently manage client interactions and think strategically about retention. I am confident in meeting the acceptance criteria and delivering results on time. Let's work together to achieve success.

@Yusrazubair1000

Hi Madier3, I hope this message finds you well. I have reviewed your requirements for a dependable retention manager for your online fitness coaching business, and I am excited about the opportunity to assist you in keeping your clients engaged while managing backend admin tasks seamlessly. I have extensive experience using Go High Level and have successfully managed client retention strategies in the past. My expertise aligns perfectly with your needs, particularly in areas like monitoring payment pipelines, handling client communications with promptness and care, and producing insightful weekly reports. Before we move forward, I would like to clarify a few points: 1. Are there any specific retention strategies you have in place that you would like me to continue or enhance? 2. Do you have any particular metrics or KPIs that you prioritize other than the ones mentioned? 3. What tools or integrations do you currently use alongside Go High Level? **Why Choose Me?** - Proven track record in client retention management with a focus on personalized communication. - Expertise in Go High Level and a history of managing over 250 projects. - Exceptional organizational and strategic thinking skills that help reduce churn and improve client relationships. **Availability:** Full-time, 9 AM - 9 PM Eastern Time. I would love the opportunity to discuss this further and share how I can contribute to your business's success. Looking forward to your response! Best regards, Syeda Yusra Zubair

@shushmobiweb6

Hello!! I HAVE WORKED EXTENSIVELY WITH CLIENT RETENTION SYSTEMS AND GHL WORKFLOWS! I specialize in managing end-to-end retention operations, ensuring smooth communication, low churn, and a well-maintained backend pipeline. I can keep your GHL environment running flawlessly while maintaining the same warm, on-brand tone your clients expect. Key Areas I Will Handle: → Daily pipeline monitoring, failed-payment follow-ups, and smart recovery steps → Inbox management with consistent, friendly responses within 24 hours → Subscription updates, pauses, cancellations, reactivations + proper retention offers → Weekly reports covering churn %, recovery %, active clients, and key feedback trends I will maintain a zero-backlog inbox, ensure every failed payment receives fast action, and keep your automations clean, accurate, and fully aligned with your retention strategy. Your clients will always feel supported, and you’ll receive clear insights to guide decisions without needing to manage the day-to-day yourself. Best Regards, Sushma

@daniels933

Hi, I’ve managed retention and client success for fitness and coaching brands inside GoHighLevel for the past 3 years—handling everything from dunning sequences and pause/cancellation workflows to on-brand email responses that clients think came straight from the owner. I’ll keep your GHL pipeline clean: – Failed payments: contacted within 12 hours, recovery offers sent, notes updated – Inbox: 100% cleared daily with warm, human replies using your voice – Admin: seamless subscription updates, smart retention offers, and proactive automation tweaks – Reporting: concise weekly churn/recovery stats delivered every Monday before 5 PM I’m proactive, detail-oriented, and treat every client like they’re my own—which is why my past clients saw 30–40% recovery rates on at-risk accounts. Happy to jump in immediately and keep your community thriving. Best, Daniel

@alphonsek7

I can manage your full retention system inside Go High Level with precision and care. I will keep your inbox at zero daily, follow up on every failed payment within 12 hours, maintain all workflows, handle pauses/cancellations with the right retention offers, and communicate with clients using your brand voice. I will deliver weekly retention reports on time and proactively improve automations to reduce churn and increase client satisfaction.