Overnight VA: eSIM Support & Outreach

@hamzanauman955

Hi, I have experience with customer support, B2B/B2C communication, live chat, email handling, CRM updates, lead outreach, follow-ups, and appointment/sales support. I’m comfortable troubleshooting basic issues, gathering complete details for escalation, and maintaining clear records so technical teams can act quickly. I’m reliable, fluent in English, and comfortable working the 00:00–09:00 AEST shift. I can balance fast customer responses with structured reseller outreach and accurate daily reporting. Looking forward to hearing from you.

@Junaid221

Having been in the freelancing industry for years, I have gained extensive skills and experience that cater to the exact requirements of your project. My proficiency in data entry, email marketing, virtual assistance, and web search aligns perfectly with this role's needs. Additionally, my past clients' reviews and feedback reflect my commitment to deadlines, high attention to detail, fast and reliable communication, and quality work - attributes that I will continue to bring to this project. As a virtual assistant, I understand how vital it is to manage time effectively without compromising quality. Being available during your quiet hours means that while you sleep, I’m here to ensure your partners are updated regularly and efficiently troubleshoot any technical hiccups that may occur. Likewise, I’ll be proactive in responding promptly to B2C queries ensuring our brand's tone is maintained throughout interactions. Lastly, my experience in outbound lead generation and sales provides a unique advantage given the opportunity for commission on successful leads. This incentivises me to make at least 20 highly targeted outreach attempts every night using our vetted lead lists - continually broadening our reseller network while committing to detailed records of each interaction. In conclusion, my passion for satisfied clients & effective results makes me an ideal match for this project. Let’s connect to keep your global customers connected from dusk till dawn!

@coolsouvik

Hi, I’m interested in this position. I have several years of experience in virtual assistance, customer support, email handling, data entry, back-office operations, and administrative support. I’m highly detail-oriented, proactive, comfortable with AI tools/ Chat GPT, and confident in handling customer inquiries, follow-ups, order-related communication, and product information. I’d be happy to discuss regarding the project detail so that I can provide reliable long-term assistance. Best regards, Debopam

@rubeluddin019212

Hello, I am interested in joining your team as an Overnight VA for eSIM customer support and reseller outreach. I can provide prompt, friendly support through email, live chat, and WhatsApp while carefully documenting technical issues for escalation. I can assist customers with eSIM installation, QR codes, coverage questions, and plan selection, while also keeping B2B partners updated with clear overnight communication. Once the support queue is clear, I can conduct personalized outreach to potential resellers, follow up consistently, and maintain accurate notes in Monday.com. I am organized, responsive, detail-oriented, and comfortable balancing customer service with sales-focused tasks. I understand the importance of fast response times and complete documentation. I am ready to contribute to your overnight operations.

@MdAbidurRahmanBD

Hi, I’m interested in this Virtual Assistant role. I have experience with customer support, email management, data entry, web research, and social media communication, with strong written English and reliable internet. I can monitor emails, live chat and WhatsApp, respond quickly to customer and partner queries, document technical issues clearly, and handle outbound reseller outreach when the support queue is clear. I’m comfortable working with tools like Outlook and project management platforms, and I’m reliable with scheduled shifts and detailed follow-ups. I’d be happy to contribute to both customer support and reseller growth. Best regards, Abidur

@Zack111Arya97

Hi, As a Master’s graduate in Automatics & Systems, full-stack developer, and technical operations specialist based in Algeria (CET / UTC+1), I am perfectly positioned to cover your exact 00:00 – 09:00 AEST shift window (15:00 – 00:00 CET) with zero overnight fatigue. Key Strengths & Technical Capabilities: eSIM Technical & B2C/B2B Support: Strong background in telecom/IoT diagnostics, network troubleshooting, and mobile device configurations (APN setups, QR profile installations, ICCID logging). Proven experience handling live chat, WhatsApp Business, and ticketing tools to deliver complete technical reports for Tier-2 engineering teams without back-and-forth friction. Outbound Growth & Commission Drive: Proven track record in personalized email outreach, CRM updates, and client follow-ups. Comfortable conducting 20+ daily targeted outreach attempts to convert prospective resellers and boost monthly volume. Rapid SLA & Operations Management: Experienced in maintaining sub-2-minute response times across live channels, maintaining clear B2B account updates, and utilizing modern tools with native-level English fluency. Dedicated Infrastructure: Operating from a quiet workspace equipped with high-speed fiber internet, 4G LTE failover, and UPS backup power to guarantee 100% uptime during your entire shift window. I am available to start immediately, adapt to your in-house SIM dashboard, and drive your overnight support and outreach. Let's connect!

@aliharaj0978

Hi, I’m experienced in customer support, B2B lead generation, email outreach, and WhatsApp follow-ups. I can handle overnight support, document issues accurately, and consistently generate qualified reseller leads. Thanks

@malaikaa49

I’d be a strong fit for this overnight eSIM support and outreach role, as I can handle customer and partner communication with a calm, clear, and friendly approach while keeping accurate records of every issue. I can manage email, WhatsApp Business, and live chat, gather complete technical details for escalations, and once the queue is clear, follow up with qualified reseller leads through personalised outreach. I’m reliable, detail-oriented, and comfortable working independently during overnight hours. Best regards, Malaika Asad

@muhamms6

Hi, The biggest challenge in overnight support is responding quickly while keeping every customer and partner issue properly documented. I can handle both the support and outreach side so your team starts the day with clear, complete information. I’ll monitor the shared inbox, live chat and WhatsApp Business, respond to basic eSIM installation, coverage and plan questions, collect complete details for technical issues, and escalate them through your ticketing process. Once the support queue is clear, I’ll work through your vetted reseller leads with personalized email, phone and WhatsApp follow-ups and keep accurate notes in Monday.com. I’m comfortable with customer communication, lead generation, data entry and sales outreach, and can maintain a fast, professional written response throughout the shift. I’m also available for the required overnight AEST schedule. Send me a message, click Chat, and let’s discuss the next step. I’m available to start now. Warm Regards, Muhammad

@faithk149

A traveler lands at 3am, phone won't connect, and the only thing standing between them and nine hours of being unreachable is whoever's actually awake on the other end of that chat. That's the shift you're hiring for, not just quiet hours to fill, but the exact moment someone's trip could go wrong without help. I'd keep first-response time under 2 minutes across email, live chat, and WhatsApp, documenting every partner issue fully, SIM IDs, device info, screenshots, so there's zero back-and-forth for engineering. Once the support queue is clear, I'd move into outreach using the vetted lead lists, aiming for at least 20 qualified attempts per night with clear notes in Monday.com. Quick one: is the 00:00-09:00 AEST shift fixed every night, or does it rotate across the week?

@mahadibogra1123

As an experienced virtual assistant and social marketing manager, I understand the value of excellent customer service and efficient communication. Your fast-growing eSIM provider project aligns perfectly with my skills of B2B Marketing, Customer Service, Data Entry, Email Marketing and Lead Generation. During my shift, I will ensure your B2B partners receive timely updates about their accounts, pricing queries as well as resolution to any technical issues they encounter. My attention to detail will be invaluable in collecting the relevant data and thorough documentation for ease of access by engineering. For the B2C responsibilities, I have a firm grasp on how to handle travelers' basic guidance and support needs. My fluency in English combined with my social media marketing and content creation skills can help me present your brand's voice accurately in all interactions. With me at the helm, your customers can expect an average first-response time under 2 minutes during my shift - no more waiting! Moreover, I embrace your outbound growth work enthusiastically. Being well-versed in both email marketing and lead generation, I understand the importance of personalised outreach that converts. I believe this makes me an ideal candidate for not only maintaining your global customers but also expanding your reach further through successful reseller conversions

@rutha50

Hello dear client, I would love to support your growing eSIM business as a reliable overnight Virtual Assistant. I have strong experience in customer support, email and chat communication, CRM management, lead follow-up, and outreach, making me comfortable supporting both B2B partners and B2C customers. I can respond quickly and professionally, gather complete technical details for escalations, maintain accurate records, and ensure issues are properly documented. Once the support queue is clear, I am also confident with personalized outreach, follow-ups, and identifying potential reseller opportunities. I am organized, proactive, fluent in written English, and comfortable working independently. I understand the importance of fast responses, accurate documentation, and consistent outreach, and I am ready to take ownership of all three. I would be excited to help keep your customers connected while turning overnight support hours into an opportunity for growth. Best regards, Ruth A.

@venkatsreekanth

Hi, I am interested in this opportunity. I may not have direct experience in eSIM support, but I am a quick learner, have good written English skills, and can work during the required overnight hours. I have a stable internet connection and am comfortable using email, chat, and online tools.