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My website’s contact form has stopped sending messages altogether-no email ever reaches my inbox. The form is still using the server’s default mail function; it is not connected to Mailgun, SendGrid, or any other external service. I’m unsure whether the site sits on shared hosting, a VPS, or something else, so I need someone comfortable working blind at first and confirming the environment as part of the fix. You’ll get access to the form code plus cPanel/FTP. I’m looking for a clean repair that restores reliable delivery without overhauling the whole site. Deliverables • Diagnose and resolve the “not sending emails” issue • Configure SMTP or equivalent if the native mail() proves unreliable • Add concise error logging so I’m alerted if delivery fails again Once the form sends successfully and logs are in place, the job is done. Two sections need to be rectified- book a free consultation and contact form. Let me know any details you need from me to start.
Project ID: 40297447
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I've fixed dozens of contact forms that silently fail exactly like yours—where PHP's `mail()` just stops delivering without any error. I'll start by accessing your cPanel/FTP to audit both form handlers (the consultation booking and the contact form), check server mail logs, and verify PHP mail configuration and DNS records (SPF/DKIM). If the native `mail()` function is being blocked or blackholed—common on shared hosting—I'll integrate a free-tier SMTP relay like SendGrid so delivery is reliable and authenticated. I'll also add lightweight error logging that emails you whenever a send fails, so you're never in the dark again. I can start immediately once you share access credentials.
$10 AUD in 1 day
5.4
5.4
47 freelancers are bidding on average $30 AUD for this job

Hi, I can diagnose the problem and implement a solution to ensure that emails are sent reliably. If the native mail() fails, I can also configure SMTP for better delivery. Additionally, I’ll set up error logging to alert you if any future delivery issues arise. I’ve been working with PHP for over 9+ years, and I understand how to navigate cPanel and FTP. Let’s restore the functionality of your contact form effectively! Best Regards, Priyanka
$30 AUD in 1 day
8.5
8.5

Hello, I will quickly diagnose and fix your non-sending contact form, ensuring messages are delivered reliably and securely. I’ll test the form, configure email settings, and verify proper functionality. Let’s resolve it quickly and get your form working.
$60 AUD in 1 day
7.8
7.8

Hi, If the form submits but no email arrives, it’s usually one of three things: the server’s mail() function is disabled/blocked, PHP mail headers are malformed, or the hosting environment is silently dropping outgoing mail. Since you’re not sure about the hosting type, I can start by checking the environment via cPanel/FTP, tracing how the form calls mail() or PHPMailer, and confirming whether the server is actually attempting delivery. I’ve been a full-stack developer for 5+ years and have fixed similar issues where contact forms stopped working due to hosting changes, missing SMTP configuration, or spam filtering. My approach would be: diagnose both the “book a free consultation” and contact form flows, test server mail capability, then switch to a reliable SMTP setup if mail() isn’t dependable. I’ll also add lightweight logging so you’ll know immediately if delivery fails again. Should the SMTP use your domain email (via cPanel) or would you prefer configuring a transactional service if needed?
$30 AUD in 1 day
7.6
7.6

Hello, I can quickly diagnose and fix the email delivery issue on your website’s contact forms. I’ll start by reviewing the form code and server mail configuration through your cPanel/FTP access to determine why the current PHP mail() function isn’t delivering messages. This usually happens due to hosting restrictions, incorrect server configuration, or missing authentication. If the native mail function proves unreliable, I’ll configure a secure SMTP setup (using your domain email or a reliable mail server) so messages from both “Book a Free Consultation” and “Contact” forms are delivered consistently. I will also implement simple error logging so that if delivery fails again, you’ll immediately know the reason instead of messages silently disappearing. Once complete, I’ll test both forms end-to-end to confirm: • emails are successfully delivered to your inbox • both forms submit correctly • error logging is active for future monitoring This is typically a quick fix once access is provided. Ali Asif
$28 AUD in 1 day
7.6
7.6

Hello, we reviewed your requirement for fixing a contact form that is not sending emails. Issues like this usually occur due to SMTP misconfiguration, server mail restrictions, incorrect form settings, or missing DNS records such as SPF/DKIM. Ambient Infotech has strong experience in debugging website forms and email delivery systems. We can quickly diagnose the issue, configure proper SMTP if required, and ensure every form submission reaches your inbox reliably. Quick question: which CMS or framework is your website built on, and do you have SMTP configured for email sending? Best regards, Ambient Infotech
$20 AUD in 2 days
7.9
7.9

Hi, I can start right now. It's an SMTP issue, and I will fix it and ensure your emails are working properly with free consultation and contact form. I will need the CPanel credentials to start. I have +8 years of experience in WordPress and also have +5 years of experience as a Linux Administrator. Regards Karuna S.
$30 AUD in 1 day
7.7
7.7

Hello there, I can quickly diagnose and fix your WordPress contact forms so all submissions reach your inbox reliably. I will check both the Book a Free Consultation and Contact forms, identify why emails aren’t sending and implement a stable solution typically configuring SMTP or another authenticated mail method. I have handled similar work before so i ensure you smooth completion. Here is my portfolio: https://www.freelancer.in/u/sainiji92 I am ready to handle the project professionally from start to finish and would be happy to discuss the next steps. Kind regards, Pankaj
$30 AUD in 2 days
6.8
6.8

Hi, We are team of two software developers have 10+ and 8+ years of experience in Software development. We have seen your requirement and following are the possibilities of issues and solution. The built-in PHP mail() function simply sends the message to the server’s mail system. It does not authenticate the email. Gmail sees that as unauthenticated mail and often blocks it completely. Use SMTP authentication instead of mail(), The most common fix is using , PHPMailer, SendGrid, Mailgun. Shared hosting IPs sometimes get blacklisted because other websites in that hosting send spam. Worst possibility is Incorrect from address, Some shared hosts disable outgoing mail completely. We can check the mail log in the server to check the root cause of why its not sending email. Lets discuss to fix this as quick as possible, as we have come across similar issues it would be easy for us to diagnose and fix. Thanks.
$25 AUD in 7 days
6.8
6.8

Hi, I can diagnose and fix your contact form so emails reliably reach your inbox. I’ll check your server environment, confirm why the default mail() isn’t working, and configure SMTP or another reliable method if needed. I’ll also add concise error logging so you’re alerted if delivery fails again. I can handle both the “Book a Free Consultation” and main contact forms and ensure they work without overhauling your site. Please share access details, and I can start immediately. Best regards. Jamshaid
$30 AUD in 1 day
7.1
7.1

Hello, I’m a Senior Web Developer with 10+ years of experience in diagnosing and fixing email delivery issues on WordPress and PHP-based websites. I’ll quickly identify why your forms are not sending emails, verify the hosting environment via cPanel/FTP, and repair both the Contact Form and Book a Free Consultation sections. If needed, I’ll configure secure SMTP instead of PHP mail() and add proper error logging to prevent future issues. Could you also confirm which contact form plugin or script the site is currently using? Best regards, Hitesh Goyal
$20 AUD in 1 day
7.0
7.0

Hi there, I am ready to fix your contact form. it will start sending emails.
$10 AUD in 1 day
6.3
6.3

Hi! I can help diagnose and fix your contact forms so they reliably send emails again. I’ll first check the server environment and form code to see why mail() is failing, then either repair the native mail setup or configure a lightweight SMTP solution for reliable delivery. I’ll also add concise error logging so you’re alerted if anything fails in the future. Both your “Book a Free Consultation” and contact forms will be fully functional and tested before the job is complete. Looking forward for your positive response in the chatbox. Best Regards, Arbaz T
$30 AUD in 7 days
6.4
6.4

I would like to start work on it right now. After checking you job details I would like to help you fix the issue with your contact forms not sending emails. I’ve worked with many websites where the default PHP mail() function stops working due to server restrictions or configuration problems, so diagnosing and fixing this is something I’m very familiar with. Let's have a chat/call session with you accordingly. So looking forward to hear from you soon. Thanks & regards.
$30 AUD in 1 day
6.0
6.0

Hello, I can quickly diagnose and fix the contact form email issue on your website. With 15+ years of experience in PHP and WordPress troubleshooting, I’ll check the form code, server mail configuration, and hosting environment. I will restore reliable email delivery, configure SMTP if needed, and add basic error logging so failures are easy to detect in the future. I’ll also ensure both forms — “Book a Free Consultation” and the Contact Form — send messages correctly. I can start immediately once you provide cPanel/FTP access. Best regards, Suraj
$20 AUD in 1 day
5.7
5.7

Hello sir . I can fix your contact form within 2-3 hours. let me know if you are interested. You can allocate any budget that you want. thank you.
$10 AUD in 1 day
4.8
4.8

Hi, I took the time to review your project and it’s clear that this is completely doable with the right development approach. I have strong expertise in Linux, Email Marketing, HTML, Web Development, WordPress and PHP and specialize in building efficient, modern, and scalable web solutions. My work focuses on clean development, responsive design, optimized speed, and a user-friendly interface to ensure everything runs smoothly and professionally. I’m confident I can deliver a high-quality result that meets your expectations. Best regards. Mahad Sheikh
$10 AUD in 6 days
3.6
3.6

Being an experienced full-stack web developer with a sound knowledge of PHP, I understand the significance of a functional and reliable website. I have successfully resolved similar issues many times and can use my expertise in your favor to fix your contact form. My M.O. revolves around identifying the root causes transparently and implementing lasting solutions that won't disrupt any other part of your site or even require you to migrate mail services given the uncertainty about your hosting environment. What sets me apart is my commitment to thoroughness which goes beyond simply fixing the issue at hand. Alongside restoring your non-sending contact form, I'll diligently check and enhance error logging, integrate SMTP as necessary, ensuring you're alerted immediately if there's any future delivery failure. Beyond technicalities, I bring diligence and dependability to every project that I undertake, ensuring high-quality work delivered within deadlines and exceeding client expectations. So let's save you from this email black hole and get those messages flowing reliably into your inbox again. Hire me, and I'll prove my worth!
$30 AUD in 1 day
3.6
3.6

Hi there, I saw your note about the contact form not sending emails and it’s still using PHP’s mail() function. I’ve fixed this on WordPress sites by switching to SMTP with proper auth and adding concise error logging. Quick insight: PHP mail() often fails when hosting blocks outbound mail or SPF/DMARC checks misfire; switching to authenticated SMTP almost always resolves it. I’ll: - audit the form handler and server mail setup - configure SMTP with a reliable provider if needed - add lightweight error logs that alert you on failure. I fixed a similar issue for a client and mail delivery returned to normal within hours with logs showing retries. Do you want me to start with a quick diagnostic of the mail() setup and hosting environment now?
$25 AUD in 1 day
2.8
2.8

Hello, I will diagnose and repair your non-sending contact form quickly and reliably. I’m a full-stack developer with over 12 years of experience working with PHP, server environments, and email delivery systems across shared hosting, VPS, and dedicated servers. I regularly troubleshoot issues related to PHP mail() failures, server mail configuration, and SMTP integration. For your project, I will first review the form code and server environment through cPanel/FTP to identify why emails are not being delivered. Common causes include disabled mail() functions, server mail configuration issues, incorrect headers, or spam filtering. If the native mail function is unreliable, I will configure a stable SMTP solution (using your hosting mail server or a lightweight SMTP configuration) to ensure dependable delivery. I will also implement clear error logging so that if the form fails again, you will immediately know the reason instead of the issue silently failing. Both sections of your website — “Book a Free Consultation” and the Contact Form — will be tested thoroughly to confirm successful email delivery. My goal is to provide a clean, minimal fix without disrupting the rest of your website. I can begin immediately once I receive access to the code and hosting. Looking forward to helping you resolve this quickly.
$20 AUD in 1 day
3.0
3.0

That's the reason mails are not sent. Default mail function needs to be replaced with SMTP based authentication when sending. I can fix this today. I am senior mobile apps, website UX UI designer, developer with 18 years experience in developing full builds, optimizing UX UI, maintaining websites and on-going monthly retainer support services. Should you need any info please feel free to contact me. Looking forward to hearing from you. Regards, Mohammad
$30 AUD in 1 day
2.4
2.4

Melbourne, Australia
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