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Calling our customers to set up appointments for us -- 2

I need some help with calling potential customers who fill out my website form. The freelancer needs to be located in Western Europe as most customer inquiries come from countries in that timezone.

The calls are to 1) verify the customer filed out our form, 2) ask if the customer would like to be called by one of our representatives, and 3) ask what day/time would be most suitable for us to call back the customer. A detailed script will be provided.

The calls should be made as soon as an inquiry comes in (the calls cannot be batched up and done on the weekend).

The budget includes payment for the freelancer's time and phone expenses.

A few additional comments:

- The question has come up how many calls there are per week. The answer is somewhere between 5 and 10 at our current rate of inbound inquiries.

- With regards to call duration: I am guesstimating no more than 5 - 10 minutes per call, which would result in about 1 to 2 hours/week at our current rate of inquiries.

- The freelancer should have some experience in making customer phone calls; a professional demeanor and fluency in English is a must. Please indicate your experience and examples of previous work in this field with your response.

Habilidades: Suporte ao Cliente, Atendimento ao cliente, Inglês (Britânico), Inglês (EUA), Suporte por Telefone

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Acerca do Empregador:
( 142 comentários ) Los Angeles, United States

ID do Projeto: #6790426

10 freelancers estão ofertando em média $12/hora para este trabalho

saesatoquia

Greetings from Akiko Business Consultants! We feel that there could be a synergy between your business and our services. We are very keen to partner with you as we believe we have the right experience and expertise Mais

$8 USD / hora
(0 Comentários)
0.0
Agi0508

Dear Ms., I understand that you have a sales process already in place. You need people who understand what a sales process is, as well. Just getting a person who is good at calling might not get you to the results Mais

$11 USD / hora
(0 Comentários)
0.0
SwatiCTS

Good communication skill Phone and email etiquette Pleasant voice Hard working Commitment towards work Apart from these strength i do have 1.5 year of experience in similar field where i had to call prospective cl Mais

$8 USD / hora
(0 Comentários)
0.0
benedictrepaso

I understand that you need someone who can set-up appointments and call customers. I have work experience in calling out to members and setting up appointments for doctor's office visits and all other appointments for Mais

$8 USD / hora
(0 Comentários)
0.0
Beansof57

I realise my bid is way over your budget, but you would be hiring a true professional. I am doing work in a consultancy for international trade in which part of each project is cold-calling potential customers, agents Mais

$55 USD / hora
(0 Comentários)
0.0
jazzvaga

Hi, Thanks for checking my proposal. I have worked for several Phone Support assignments in the past.I have a US number that can take routed calls & I can even make unlimited outgoing [url removed, login to view] English speaker Mais

$5 USD / hora
(0 Comentários)
0.0
ioanna1510

Δεν έχει γίνει καμιά πρόταση ακόμα

$11 USD / hora
(0 Comentários)
0.0
jehanxaib

I have ample time to contact your customers and can satisfy them in a very good manner . i may also b able to work as per your requirment

$2 USD / hora
(0 Comentários)
0.0
rickyygloria

Hi, Proven ability to collect and manage information efficiently and accurately. I am Excellent in written and verbal communication skills and a strong desire to work hard and perform well so I believe I can do your Mais

$7 USD / hora
(0 Comentários)
0.0
rondellruiz

I run an excellent Call Center located in the caribbean with TOP CLASS agents! Lets chat and talk about your outsourcing needs! Features: 1. Top Class English, Spanish & Arabic Speaking Agents 2. Independent VOI Mais

$5 USD / hora
(0 Comentários)
0.0