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Customer Service Specialist [SAP Troubleshooter] - THIS IS NOT A VIRTUAL POSITION

14014723 | Customer Service Specialist

Location: Golden Valley, MN 55422

Contract: 6 months, full time

Shift: First shift 8:30am – 5:00pm

Start Date: ASAP

We are looking for people with SAP experience and people with customer service/call center background who can handle a very fast paced environment and are able to multi-task.

The Customer Service Associate is responsible for ensuring all customer needs and expectations are met. They are expected to manage orders throughout each day by working with Planners, Demand Management, and the distribution centers to make sure orders ship per customer requirements. This is a high volume, face paced environment.

Tasks and Responsibilities:

Prepare orders for customers daily while answering requests via the telephone and email.

Understand SAP’s advanced features and be able to troubleshoot issues as they arise.

Look for ways to improve Customer Care processes. Drive initiation and follow through to implementation.

Basic Qualifications:

High school diploma

Minimum of 2 years of customer service experience

Additional Qualifications:

One year experience using Microsoft Word, Excel and Outlook

Minimum of 1 year of SAP experience required

1 – 2 + years of customer service experience

BS in Business, or related degree preferred

1-2 years of call center experience preferred

High proficiency with Excel is preferred

Please include answers to these questions in your resume:

How many years of experience do you have on SAP helpdesk?

What is your typing speed in WPM?

What is your proficiency level with Microsoft Office Word?

What is your proficiency level with Microsoft Office Excel?

What is your proficiency level with Microsoft Office Outlook?

Any customer service related test scores?

Habilidades: Call Center, Suporte ao Cliente, Excel, Microsoft Office, Suporte Técnico

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Acerca do Empregador:
( 0 comentários ) Irving, United States

ID do Projeto: #6844389

9 freelancers estão ofertando em média $19/hora para este trabalho

mindware97

Hi there This seems very interesting project. I can do this easily. I am a freelancer with 9+ years of experience in freelancing. I have worked on more than 141 freelancing projects (data entry, technical writin Mais

$16 USD / hora
(2 Comentários)
2.9
dominicogutu69

I am an It expert currently pursuing my masters in Nairobi Kenya. I am currently doing online jobs of which I work online, meaning am always online. I am fast and proficient in English. I will complete your job on time Mais

$22 USD / hora
(0 Comentários)
0.0
subrata74

A proposal has not yet been provided

$20 USD / hora
(0 Comentários)
0.0
ritaatror22

I am a Customer Service representative with 2years experience in the field. I have good mastery in excel spreadsheet, outlook and Microsoft word. Contact me and you will get satisfactory outcome.

$22 USD / hora
(0 Comentários)
0.0
adnan9898

i am the person to whom you are looking for i have 3 years of customer services experience of Mobilink Company and i have 3 years of excel experience you should try me because u got your concerned person

$16 USD / hora
(0 Comentários)
0.0
ntirado01

A proposal has not yet been provided

$20 USD / hora
(0 Comentários)
0.0
msmarienelson

A proposal has not yet been provided

$22 USD / hora
(0 Comentários)
0.0
APreelancer

A proposal has not yet been provided

$15 USD / hora
(0 Comentários)
0.0
lpy1955

A proposal has not yet been provided

$16 USD / hora
(0 Comentários)
0.0