
Closed
Posted
Paid on delivery
My Business Manager was permanently restricted from running ads after the account was hacked. I recovered ownership, enabled two-factor authentication, and submitted appeals through Meta Business Suite and Ads Manager, yet Facebook’s support responses have stalled and the restriction is still in place. I need someone who knows the Meta policy-violation appeal flow inside out, can draft the right escalation notes, open live-chat or concierge cases if available, and push the ticket through until the restriction is lifted. You will be asked to: • Review the account for any lingering policy flags or unauthorized assets and clean them up. • Prepare and file a well-structured appeal (or second-level escalation) that references the hack, restoration steps, and current security status. • Liaise with Meta Support on my behalf, providing any screenshots or ID verification they request. • Confirm the “Account Quality” section shows green and that the Ads Manager allows new campaigns. • Provide a brief hand-over guide on maintaining compliance and additional hardening measures once the account is reinstated. Success is defined by full ad delivery capability being restored-–no “restricted” or “disabled” warnings—and at least one test campaign able to go live. If you’ve already done similar recoveries and are comfortable navigating Business Manager, Policy, and Account Quality tools, I’m ready to start right away.
Project ID: 40712574
42 proposals
Remote project
Active 5 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
42 freelancers are bidding on average $123 USD for this job

A hacked Business Manager that stays restricted even after ownership recovery and 2FA usually means the real blocker is no longer access, but how the case is being framed inside Meta’s policy and risk review flow. The key here is to clean any leftover risky assets first, then submit an escalation that clearly separates compromise history from intentional policy abuse so support has a path to reinstate delivery. I’ve handled Meta account reviews, policy-related escalations, asset cleanup, and tracking down hidden quality issues that keep ad accounts stuck in restricted status. For cases like this, the difference is usually in the order: audit Account Quality, verify assets/users/pages, document the compromise timeline properly, then push support with the right notes instead of sending another generic appeal. To move fast, I’d also give you a short compliance checklist after reinstatement so the account stays stable. - Is the restriction on the ad account only, or on the full Business Manager as well? - Do you currently have access to live chat in Business Support Home, or has that option disappeared? - Were any pages, payment methods, or connected users added during the hack period?
$180 USD in 4 days
7.3
7.3

Since the hack has already been resolved on your side, the real issue is getting Meta to recognize the account as secured and no longer risky. That usually takes more than another appeal submission; it needs a proper audit of assets, policy signals, and a tighter escalation note that gives support enough context to move the case forward. I work on platform setup and troubleshooting jobs like Meta account restrictions, Business Manager issues, policy escalations, and account quality reviews. In recoveries like yours, I focus on removing anything that still looks suspicious inside the business, then building a clean case around the compromise, recovery steps, 2FA, and present security posture so support has fewer reasons to keep the restriction in place. I can also include a brief post-recovery hardening guide so future flags are less likely. - Is there any message in Account Quality mentioning “circumventing systems,” “unusual activity,” or just a generic restriction notice? - Have you already submitted government ID or business verification in any previous support thread?
$150 USD in 5 days
6.2
6.2

Hi there, I applaud you for taking swift action to regain ownership and implement stronger security measures after your Facebook Business Manager was hacked. As an agency that specializes in digital transformation, data security, AI, and digital marketing—including Facebook Ads—I understand the intricacies of the platform's appeal process all too well. By drafting a well-structured appeal that references the hack, subsequent restoration steps, and your current secure status, we'll present your case robustly to FB support for swift account reinstatement. Our experience in software development also comes into play as we review your account for lingering policy flags or any unauthorized assets that may have been left behind by hackers. We'll clean up your account entirely—guaranteeing unrestricted ad delivery capability once more. Trust me to liaise with Facebook Support on your behalf; I'll provide any necessary screenshots and identify verification they might require, ensuring a smooth process for you. Best regards, Mobasher Reza
$140 USD in 3 days
4.2
4.2

Your account is past the basic recovery stage, so what matters now is clearing the leftover trust signals that keep Meta from reopening ad delivery. When a Business Manager was hacked, restrictions often remain because of old assets, user history, billing traces, or weak escalation notes rather than the hack itself, so I’d tackle the cleanup and support path together. I’ve worked on Meta Business Manager troubleshooting, policy-related reviews, account quality checks, and ad account reinstatement workflows where support had already gone quiet. The best results usually come from documenting the compromise clearly, validating current admin/security setup, and pushing a structured second-level case instead of repeating the same appeal language. If helpful, I can also test the restored setup with a small campaign structure once the restriction is removed. - Is the affected asset tied to one ad account, multiple ad accounts, or the entire business portfolio? - Do you still see any unknown people, apps, pixels, catalogs, or payment methods inside the business settings? - Has Meta given any final policy category for the restriction, or only a permanent-disabled status?
$160 USD in 4 days
4.2
4.2

I actively manage $5,000 to $7,000 a month in Meta ad spend for a medspa client, so I'm in Business Manager and Ads Manager daily. I've dealt with restricted accounts, policy flags, and the Account Quality dashboard enough to know what Meta's review team actually looks for in an appeal. The fact that you've already recovered ownership and enabled 2FA is good. That's half the battle. What usually stalls these cases is the appeal itself not being structured the way their policy team expects -- they want a clear timeline showing the hack, the recovery steps you took, and proof that unauthorized assets or campaigns have been cleaned out. I'd go through your account first, remove any leftover ad sets or pages the hacker may have touched, then draft the escalation with the right framing and supporting docs. If live chat or concierge support is available on your account tier, I'll push through that channel since it cuts response time from weeks to days. One honest note: I can put together the strongest possible case and push it through every channel available, but Meta's final decision is theirs. What I can commit to is a clean account, a properly structured appeal, and persistence until we get a clear answer. Want to get started this week?
$150 USD in 7 days
2.8
2.8

I specialize in resolving Meta Business Manager and Ad Account restrictions triggered by unauthorized access and compromise incidents. Having guided clients through Meta Concierge Support escalations and dispute resolution workflows, I know how to clean hacked assets, audit Account Quality logs, and draft structured policy defense statements referencing 2FA security hardening. I will directly interface with Meta Support, provide necessary forensic evidence of the hack, and push the ticket until your Ads Manager is fully reinstated with green health status. Is your Business Manager identity verification already completed in Account Quality, and do you currently have access to the Meta Concierge Live Chat button in your Support Inbox?
$40 USD in 7 days
2.3
2.3

Hello, As an experienced digital marketer and social media manager, I understand how pivotal it is to have a fully functional Facebook ad account for your business. Your current situation not only requires comprehensive knowledge of Facebook's policies and systems but also the ability to draft persuasive appeals and efficiently communicate with support teams. That's where my unique blend of skills and expertise come into play. Beyond my proficiency in navigating the Meta policy-violation appeal flow, I pride myself on being a solution-driven professional. In this case, I'd perform a meticulous review of your account to clear any lingering policy flags or unauthorized assets that may be hindering your restoration process. Once clean, I'll draft an appeal emphasizing the intricacies of the hacking incident, the security measures you've taken since then, and your current account status. Throughout the entire process, I'll work closely with Meta Support providing them with any necessary documentation or information they may request for account verification purposes. Additionally, I'll ensure that your "Account Quality" section turns green again and that your Ads Manager is fully functional for new campaigns. Finally, let me assure you that success is my ultimate goal. Getting your full ad delivery capability restored is just the beginning - I will also equip you with an insightful hand-over guide on maintaining compliance and additio Thanks!
$30 USD in 3 days
1.6
1.6

I can help navigate your restricted Business Manager by auditing your account health and streamlining the appeal documentation. I will focus on documenting your recent security audit and the 2FA implementation to build a stronger case for Meta support. My approach prioritizes account recovery and future-proofing your social strategy. Are you ready to begin the final appeal process?
$30 USD in 7 days
1.3
1.3

Hi, I can handle this recovery methodically by auditing Business Manager, Account Quality, users, assets, permissions, and any remaining policy flags, then preparing a clear hack-recovery appeal with the right evidence and escalation sequence. I understand Meta Business Suite, Ads Manager, security reviews, appeal workflows, and post-recovery hardening, and I’ll focus on restoring clean ad eligibility without risky shortcuts. Let's discuss in chat as I have some queries to ask regarding the project to proceed further
$100 USD in 7 days
1.4
1.4

Hi, Your Facebook Business Manager was permanently restricted after a hack, and despite your appeals, the restriction remains. Have you seen any specific policy flags in the "Account Quality" section during your review? Here's how I'd do it: - Analyze the account for unauthorized assets and lingering policy issues. - Draft a detailed appeal referencing your recovery steps and current security. - Liaise with Meta Support to escalate and confirm the restriction has been lifted. I can have a working version of the appeal drafted within a day. What specific issues or feedback have you received from Meta so far? Toqeer S
$70 USD in 2 days
0.6
0.6

Hi I can help audit the compromised Business Manager, remove unauthorized assets, prepare a strong hack-related policy appeal, and guide the Meta Support escalation process with proper documentation and security hardening. I’ll focus on legitimate recovery through Meta’s official review channels without attempting to bypass enforcement. 1. Do you still have full Business Manager admin access and access to the original support cases? 2. Can you share the current Account Quality restriction message and any unauthorized activity you identified? if looking for expert then lets connect (having UK , UAE and Country Experience)
$200 USD in 7 days
0.5
0.5

⭐ Similar Experience: Recovering permanently restricted Meta Business Managers after account takeovers and getting ad delivery fully reinstated. Hi there, ✋ I've finished the reading your job description and I really get who you're looking for. I'm writing this proposal by hand, as a developer who has pretty rich experience in social media management and Meta ad operations. Your Business Manager is stuck in a permanent restriction even though you already recovered ownership, switched on 2FA, and filed appeals that Meta let stall , so what you need now is a clean second-level escalation, not another copy-paste form. I'll audit the account for lingering policy flags and any unauthorized assets the hack left behind, remove them, then file a structured appeal tying the takeover timeline to your current security posture. I'll handle the back-and-forth with Meta Support, submit the ID and screenshot verification they request, and keep working the ticket until Account Quality shows green and Ads Manager will launch a fresh campaign. Once delivery returns, you get a short hand-over on compliance habits and extra hardening so this never repeats. Experience: I keep Business Manager, Policy, and Account Quality tools under daily command , that side of social media management is exactly where I spot which flags genuinely block delivery versus cosmetic warnings, and how concierge and live-chat escalation routes get prioritized. I've handled similar hack-recovery reinstatements and pu
$50 USD in 8 days
0.0
0.0

Hey, Just helped a client lift a permanent Facebook ad ban after a hack. We cleaned the Business Manager of all policy flags, drafted a second‑level appeal detailing the recovery steps, and pushed through Meta’s concierge and live‑chat channels until the “Account Quality” turned green. We’re the perfect fit for your recovery: deep expertise in Meta policy‑violation appeal flow, expert escalation note writing, and hands‑on liaison with Meta Support, handling screenshots, ID verifications, and real‑time updates. Once the restriction is removed, I’ll run a test campaign to prove full delivery capability and provide a concise hand‑over guide for ongoing compliance and hardening. Multiple 5‑star reviews on ad account recoveries and policy compliance. Happy to start right away—free initial consultation to map out next steps. Chris | Lead Developer | Novatech
$250 USD in 7 days
2.2
2.2

I can develop the skin lesion classification pipeline using Python, PyTorch, Diffusion Models for dermoscopic hair removal, and Vision Transformers (ViT) for classification, with Grad-CAM/attention maps for explainability. I can also structure the ISIC dataset preprocessing, training, evaluation, and reproducible research workflow around your MDPI reference. Thanks!! Parminder
$155 USD in 2 days
0.0
0.0

The real problem here is the stalled appeal process for your permanently restricted Facebook ad account, despite taking recovery steps. I will expedite the resolution by thoroughly reviewing your account for lingering policy flags and unauthorized assets, ensuring everything is clean before drafting a compelling appeal that details the hack, recovery actions, and your enhanced security measures. My background bridges technical execution, creative production, and process design, so whatever I build stays aligned with your actual goals. My portfolio shows relevant work you can review directly on my profile. Have you had any success with specific types of evidence in your previous appeals? As a free add-on, I will provide an optimization pass on your account's security settings to prevent future issues. Let's jump into a chat to look over the details together. Worst case, you walk away with a free blueprint for the project. Talk soon, Lee-Roy
$100 USD in 7 days
0.0
0.0

Hi, I’m Mikhail. I’m an experienced digital professional with a strong background in web development, AI solutions, automation, digital marketing, and creative production. I’ve reviewed your project, and I understand the urgency of restoring your Facebook ad account after the hack. My expertise in navigating Meta’s policy-violation appeal flow, along with practical experience in account recovery, makes me well-suited to handle this situation. My approach is straightforward: I will conduct a thorough review of your account to identify any lingering issues, draft a compelling appeal that outlines the steps you've taken, and liaise directly with Meta Support to expedite the process. I prioritize clear communication and will keep you updated at every stage. Once your account is reinstated, I’ll provide a hand-over guide to ensure ongoing compliance and security. I’m ready to start immediately and help you regain full ad delivery capability. Let's discuss your needs further.
$150 USD in 7 days
0.0
0.0

I am a perfect fit for your project. I understand you need to clear unauthorized assets from your hacked Business Manager, navigate Meta second-level escalation flows, and restore full ad delivery capability so your Account Quality shows green. While I am new to Freelancer, I have strong experience and have delivered similar solutions outside the platform. I offer a free consultation to review your account history, better understand the project, and provide the best technical approach for Meta support. I would love to chat more about your project! Regards, Sonny Dube
$140 USD in 7 days
0.0
0.0

I can restore your restricted Facebook Business Manager by navigating Meta’s appeal and escalation processes expertly. I specialize in resolving hacked or restricted ad accounts, ensuring full compliance and reactivation of ad delivery capabilities. I have successfully handled similar cases where I reviewed account flags, crafted strong appeals referencing security incidents, and closely coordinated with Meta Support through all necessary verification steps. My approach includes a thorough account cleanup, strategic appeal submission, and ongoing support until your account quality is fully green and campaigns can run. Do you already have specific appeal communications drafted, or should I prepare a comprehensive escalation note from scratch?
$140 USD in 7 days
0.0
0.0

GIVE ME 30 SECONDS AND I’LL SHOW YOU WHY I’M THE RIGHT FIT. I can help you work through the Meta Business Manager restriction following the account compromise, focusing on identifying remaining issues, preparing a clear escalation, and presenting the recovery steps already completed. I’ll review the Business Manager structure, users, assets, permissions, security settings, Account Quality information, and any remaining policy flags that could be contributing to the restriction. I’ll then prepare a structured appeal explaining the unauthorized access, ownership recovery, two-factor authentication, remediation, and current security status. Where Meta Support channels are available, I’ll help navigate the appropriate escalation route and organise any screenshots or verification documentation requested. I’ll also verify the account status and test the advertising workflow once access is restored. Finally, I’ll provide a concise handover covering compliance practices, permissions, security hardening, and account protection measures to reduce the risk of another compromise. Relevant Meta Ads, Business Manager, account-recovery, policy, and advertising examples can be discussed directly in chat. The difference between an average result and an exceptional one is usually decided before the work even begins. Regards, Enrique
$100 USD in 7 days
0.0
0.0

Hi, I can help you investigate and work through the recovery of your permanently restricted Meta Business Manager following the hack. I’ll start by auditing the Business Manager, Ad Account, Account Quality, users/permissions, connected assets, payment methods, and any unauthorized activity that may still be contributing to the restriction. From there, I’ll prepare a structured appeal/escalation explaining the unauthorized access, ownership recovery, security measures already completed, and the current account status. I’ll also guide the Meta Support process and help organize any screenshots, documentation, or verification Meta requests. My focus will be on resolving the underlying issue rather than repeatedly submitting generic appeals. Once access is restored, I’ll verify the advertising functionality and help you launch a controlled test campaign. I’ll also provide a short handover covering Business Manager security, admin permissions, 2FA, asset access, and compliance practices to reduce the risk of another compromise. I can start immediately and keep you updated throughout each stage of the recovery process. Best regards, Sarah Meta Ads & Digital Marketing Specialist
$140 USD in 7 days
0.0
0.0

SAFI, Morocco
Payment method verified
Member since Nov 26, 2017
$30-250 USD
$30-250 USD
$30-250 USD
$30-250 USD
$30-250 USD
$6-30 USD / hour
₹1500-12500 INR
₹1500-12500 INR
₹12500-37500 INR
$250-750 USD
$30-50 USD
₹12500-37500 INR
$30-250 USD
$8-15 USD / hour
₹400-750 INR / hour
₹1500-12500 INR
₹1500-12500 INR
$10-30 USD
₹12500-37500 INR
₹750-1250 INR / hour
$10-30 USD
£20-250 GBP
$150-200 USD
₹600-601 INR
$1500-3000 USD