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Saya butuh seseorang yang bisa siaga di Facebook Messenger untuk menjawab setiap pertanyaan pelanggan yang masuk. Fokus utamanya sederhana: begitu ada pesan, balas dengan cepat, ramah, dan jelas sampai pertanyaan pelanggan terjawab tuntas. Semua obrolan akan berbahasa Indonesia, jadi kemampuan menulis dengan ejaan yang baik sangat penting. Saya sudah menyiapkan FAQ dan panduan singkat—Anda tinggal mengikuti alur jawaban tersebut sambil menjaga nada percakapan tetap hangat. Apa saja yang saya harapkan: • Respons maksimal beberapa menit selama jam kerja yang kita sepakati • Ringkasan harian singkat berisi jumlah chat masuk, pertanyaan utama, serta isu apa pun yang perlu perhatian saya Tidak ada tugas lain selain itu; Anda tidak perlu menangani keluhan rumit atau penjualan aktif. Selama bisa konsisten, sopan, dan cepat merespons, pekerjaan ini akan berjalan lancar.
ID do Projeto: 40149955
34 propostas
Projeto remoto
Ativo há 23 dias
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34 freelancers estão ofertando em média $491 USD for esse trabalho

Hi There, Saya telah membaca deskripsi pekerjaan Anda dan merasa yakin bahwa saya dapat memenuhi kebutuhan Anda. Saya memiliki pengalaman dalam menangani layanan pelanggan melalui media sosial, termasuk Facebook Messenger, dan saya sangat menghargai pentingnya komunikasi yang cepat, ramah, dan jelas. Sebelum kita melanjutkan, saya ingin mengajukan beberapa pertanyaan: 1. Apakah ada batasan waktu tertentu untuk jam kerja yang Anda inginkan? 2. Berapa banyak pertanyaan atau pesan yang biasanya masuk setiap harinya? 3. Apakah ada platform tertentu untuk laporan harian yang Anda inginkan? Mengapa Memilih Saya? • Pengalaman luas dalam layanan pelanggan • Kemampuan komunikasi yang baik dalam Bahasa Indonesia • Komitmen terhadap respons cepat dan sopan Saya tersedia untuk bekerja sesuai dengan jam yang kita sepakati. Mari kita diskusikan lebih lanjut dan saya siap membantu Anda menjaga komunikasi dengan pelanggan dengan baik. Salam, Syeda Yusra Zubair
$750 USD em 7 dias
3,5
3,5

Hello I have thoroughly reviewed your project description and am confident in my ability to assist you in completing it successfully. I believe it would be highly beneficial to delve deeper into the specifics of the job to determine the most effective way forward. I am open to scheduling an interview at your convenience, and I genuinely appreciate the chance to collaborate with you on this project. Your response is eagerly anticipated, and I'm excited about the prospect of working together. Thank you for considering my proposal. Looking forward to your prompt reply! Best regards Rekha!!!
$750 USD em 7 dias
2,9
2,9

Halo, saya tertarik membantu sebagai admin Facebook Messenger untuk menjawab pesan pelanggan. Saya terbiasa membalas chat dengan cepat, sopan, dan jelas sesuai panduan yang diberikan. Saya bisa mengikuti FAQ dan script dengan baik, serta menjaga nada percakapan tetap ramah dan profesional. Saya teliti dalam membaca pertanyaan pelanggan dan memastikan setiap pertanyaan terjawab sampai tuntas. Saya juga siap membuat ringkasan harian sederhana mengenai jumlah pesan masuk, pertanyaan yang sering muncul, dan hal penting lainnya. Saya memiliki waktu yang fleksibel dan berkomitmen menjaga konsistensi responsesuai jam kerja yang disepakati.
$500 USD em 7 dias
0,0
0,0

Hello, I’m Shamsa, a professional article writer with over 5 years of experience in creating engaging, SEO-optimized content. I specialize in crafting well-researched articles tailored to your target audience, ensuring clarity, readability, and high-quality writing. I can help with: SEO-optimized content Keyword research Engaging headlines and intros 100% unique and original writing Let’s collaborate to create content that drives traffic and engages your audience. I look forward to discussing your project in detail! Best regards, Shamsa
$500 USD em 7 dias
0,0
0,0

Saya tertarik dengan pekerjaan ini. Silahkan menghubungi saya untuk diskusi lebih lanjut, dan saya tunggu kerja samanya. Terima kasih.
$500 USD em 7 dias
0,0
0,0

Hi there, I understand that your main goal is to provide efficient and responsive support through Facebook Messenger to enhance customer satisfaction and engagement. In my previous role, I successfully managed a high-volume customer support channel, reducing response times by 40% while maintaining a 95% satisfaction rate. Additionally, I implemented a streamlined ticketing system that improved issue resolution efficiency by 30%. To meet your requirements, I will develop a tailored support strategy for Facebook Messenger, focusing on quick response times and personalized interactions. I will also set up automated replies for common inquiries to ensure customers receive immediate assistance. I would be happy to discuss your needs and get started right away. Best regards, Artem
$500 USD em 7 dias
0,0
0,0

Halo, Kakak maaf sebelumnya Perkenalkan nama saya Vicko Valan, salam kenal ya ? Saya, seorang spesialis Customer Service. Saya ingin menawarkan diri sebagai Admin Siaga Messenger & Facebook untuk membantu Kakak menjawab pertanyaan pelanggan secara cepat, ramah, dan berorientasi pada closing (penjualan). Keahlian yang saya tawarkan: 1. Fast Response: Siap stand by pada jam sibuk agar tidak ada calon pembeli yang 'kabur'. 2. Copywriting Sales: Menjawab bukan sekadar memberi informasi, tapi mendorong pelanggan untuk segera order. 3. Manajemen Komplain: Menangani keluhan pelanggan dengan kepala dingin dan solutif. Jika Kakak sedang butuh bantuan tambahan untuk mengelola inbox yang penuh, saya siap untuk membantu kakak, dengan kemampuan yang saya miliki, pasti akan sangat membantu, Apakah kita bisa berdiskusi lebih lanjut mengenai hal ini, Kak?" Terimakasih ?
$400 USD em 7 dias
0,0
0,0

Personal Video Editor & Social Media Manager I am a dedicated video editor with a passion for creating clean, engaging, and high-quality videos. I specialize in editing content for YouTube, Facebook, Instagram, and short-form videos like Reels and Shorts. I can help you turn raw footage into professional videos with smooth cuts, transitions, background music, text, and basic color correction. I always try to understand the client’s needs and deliver work on time. My services include:,,?? If you want someone who will fully handle your content, you are in the right place. I don’t just edit videos — I manage your social media presence like it’s my own. What I will do for you: Edit professional videos for YouTube Create eye-catching YouTube thumbnails Edit and post videos on Instagram (Reels), Facebook, Shorts Upload, schedule, and manage posts across all platforms Add captions, basic titles, and hashtags Maintain consistency and quality in your content Work as your personal content manager Why clients trust me: I am honest, responsible, and detail-oriented I respect deadlines and long-term relationships I focus on quality + consistency, not just delivery I treat your brand and content with full care My goal is to make your life easier so you can focus on creating content, while I handle everything behind the scenes. If you are looking for a reliable personal editor & manager, I am ready to work with you long-term.
$500 USD em 7 dias
0,0
0,0

Hi there! I’m excited to apply for your Facebook Messenger customer support role. I understand the importance of quick, polite, and clear responses, especially in Indonesian with great spelling and a friendly tone. I have experience managing customer chats, following FAQs and scripts closely to ensure consistent and helpful communication. You can count on me to respond within minutes during agreed business hours and provide daily summaries with insights on common questions and any issues. I’ll keep the conversation smooth, professional, and customer-friendly, handling only the tasks you specified without overstepping. Looking forward to helping you provide excellent customer support and making this job run seamlessly. Best regards, Ifeoma Maryrose Nnadi
$600 USD em 7 dias
0,0
0,0

PARAKAZANMAK İÇİN EMAILLERİNİZİ SPAMLAMAYA SON! Turkey's leading digital marketer Salih is here to add value to your business while saving your time. With a broad range of digital skills in my arsenal, I can handle all your online customer queries efficiently and effectively. Having spent my life glued to a computer, my responsiveness will certainly meet your requirements. Whether it's providing excellent customer service, maintaining consistency, or using proper spelling in Bahasa Indonesia, I've got you covered. To go into the details - with my strong skills in content writing and language proficiency in Bahasa Indonesia, I can follow your provided FAQ and instructions swiftly and translate them accordingly for effective communication with your customers. Not just that, I'll also make sure to submit a concise daily report summarizing the number of chats received, their main concerns, and any critical issues that need your attention. In conclusion, hiring me is not just about having someone respond to messages; it's about ensuring your customers feel appreciated while keeping things organized on the backend. Let me be your reliable partner who handles customer interactions with care while you focus on growing your business. So let's get started- by hiring me for this project today!
$500 USD em 7 dias
0,0
0,0

Hello, I’m interested in supporting your business by managing Facebook Messenger customer inquiries with fast, friendly, and clear responses, following the guidelines and FAQ you’ve already prepared. I’m experienced in handling Indonesian-language conversations with proper spelling, a warm tone, and professional clarity. By strictly following your provided FAQ and response flow, I can ensure that every customer question is handled thoroughly and consistently, without deviating from your standards. What you can expect from me: Quick responses within a few minutes during agreed working hours Polite, friendly, and customer-focused communication Consistent use of your FAQ and response guidelines No involvement in complex complaints or active sales, as requested In addition, I will provide a short daily summary, including: Total number of incoming chats Common or recurring customer questions Any issues that may require your attention I understand that this role relies heavily on speed, consistency, and attention to detail, and I am comfortable focusing solely on this responsibility to maintain high-quality communication. If needed, I’m happy to complete a short trial period to ensure my communication style aligns well with your brand. Thank you for your time and consideration. I look forward to the opportunity to work with you. Best regards, Rohan
$500 USD em 7 dias
0,0
0,0

Halo, Saya tertarik dengan posisi ini untuk menangani Facebook Messenger. Saya terbiasa membalas pesan dengan cepat, ramah, dan jelas sesuai panduan yang diberikan. Saya mampu mengikuti alur FAQ, menjaga nada percakapan tetap sopan dan hangat, serta memastikan setiap pertanyaan pelanggan terjawab dengan baik. Saya siap bekerja sesuai jam kerja yang disepakati dan memberikan ringkasan harian mengenai jumlah pesan masuk serta isu penting yang perlu diperhatikan. Saya bertanggung jawab, teliti, dan siap bekerja jangka panjang. Terima kasih, saya siap mulai segera.
$500 USD em 7 dias
0,0
0,0

Saya berminat , saya memiliki pengalaman mengenai handle customer secara cepat dulu sebagai kepala penjualan di sebuah perusahaan offline yang menangani hal hal yang langsung berhubungan dgn customer , menawarkan produk dll
$500 USD em 7 dias
0,0
0,0

Yth. Bapak/ibu, sebelumnya saya sudah membaca mengenai project pekerjaan ini yang dimana membutuhkan sistem kerja cepat ramah sopan untuk merespon customer dengan cepat lewat Facebook messenger, untuk memberi kepuasan terhadap customer yang memberikan pertanyaan pertanyaan lewat Facebook messenger dengan tuntas, sesuai dengan sepakatan bapak/ibu dan saya mengenai pekerjaan ini saya mengharapkan bapak/ibu dapat menerima tawaran kerjaan saya, terimakasih.
$500 USD em 7 dias
0,0
0,0

As a highly resilient and ambitious individual, I believe I am the right fit for your Facebook Messenger chat support project. My skills as an Informatics Engineer specializing in telecommunications and various areas of IT, alongside my solid experience in designing, implementing, and managing network infrastructures and communication systems, equip me with the necessary competencies to handle this task effortlessly. Being fluent in Bahasa Indonesia is a valuable asset for this role. With good spelling and writing skills, I can consistently provide clear and concise responses to your clients' inquiries using not just technical language but also a friendly tone. I understand that your primary goal is prompt and comprehensive customer service- it’s something I prioritize as well. Understanding the significance of delivering quick, polite responses ensures smooth client interactions for positive user experience. Additionally, my ability to summarize chat details effectively will provide you with daily reports containing vital information such as chat volume, main questions, or any concerns that require your attention. Rest assured, you don't have to worry about complex issues or active sales - just consistent, polite, and prompt communication. Given the opportunity, I promise to foster a welcoming digital environment where customers' needs are met effectively. Let's add value to your project together!
$500 USD em 7 dias
0,0
0,0

As someone who's proficient in several programming languages, I'm confident in my ability to quickly adapt to new systems and tools, which makes me an ideal fit for this task. Aside from my technical expertise, I have a solid command over Bahasa Indonesia, ensuring that all chat interactions will be conducted using proper language conventions, spelling, and grammar. More than just being prompt in responses, I understand the importance of maintaining a warm conversational tone while still adhering to the FAQ and the provided guidelines. With extensive experience in customer support roles, my priority is always understanding and addressing the customer's needs effectively. You can trust that I will maintain high levels of professionalism while assisting your clients on Facebook Messenger. On top of that, my strong organizational skills mean you can expect concise daily summaries providing insights into incoming chats, common questions as well as any important issues that require your attention. This position absolutely matches my previous experiences enabling me to work diligently in this role with the sole focus on providing prompt, polite and comprehensive answers to all inquiries from your valued customers.
$250 USD em 7 dias
0,0
0,0

Hello, I have 15 years of customer service experience, including handling chat support and written communication for e-commerce and online businesses. I’m comfortable managing customer inquiries through Facebook Messenger, replying professionally, clearly, and compassionately to all messages. I focus on quick response times, accurate messaging, and consistent follow-up, ensuring customers feel heard and satisfied. I’m available to start immediately and can support your team with reliable and friendly chat responses. Best regards, Ali Odeh
$250 USD em 7 dias
0,0
0,0

As an experienced Virtual Assistant with a strong background in Customer Support, I am the perfect fit for your Facebook Messenger Chat Support project. Handling Indonesian-speaking clients will not be a problem as I am fluent in Bahasa Indonesia and pay great attention to good spelling and grammar. Throughout my career, I have been entrusted with maintaining prompt and efficient communication channels with clients, underlining my ability to respond within minutes and ensuring no query goes unanswered. I understand that your primary focus is on providing fast, friendly, and thorough responses to your customers, mirroring your FAQs and guidelines while maintaining a warm tone. Having supported businesses in administrative roles, I have honed my skills in following set protocols while still delivering personalized solutions.
$500 USD em 7 dias
0,0
0,0

Halo! Saya memiliki keahlian dibidang customer service dan mengelola sosial media. Saya tipe pekerja yang mandiri dan bisa langsung bekerja setelah mendapatkan arahan singkat dari Anda. Mari kita bicarakan detailnya agar saya bisa segera membantu meringankan beban kerja Anda, Saya siap membantu Anda mengelola inbox Facebook Messenger agar tetap rapi, ramah, dan responsif tanpa Anda harus turun tangan langsung. Mengapa memilih saya? 1. Fokus pada Pengalaman Pelanggan: Saya memiliki keahlian di bidang Customer Experience dan Customer Service yang menjamin setiap interaksi dengan audiens Anda berakhir dengan kesan positif. 2. Keahlian Laporan Terstruktur: Saya mahir dalam menyusun ringkasan harian yang mencakup jumlah chat, pertanyaan utama, serta isu penting 3. Konsisten memberikan ringkasan harian terkait pertanyaan customer.
$350 USD em 7 dias
0,0
0,0

Saya bisa siaga di Messenger, balas chat cepat, ramah, dan jelas sesuai panduan/FAQ yang disediakan. Bisa menulis Bahasa Indonesia dengan ejaan yang baik, menjaga nada tetap hangat, dan pastikan semua pertanyaan pelanggan selesai dijawab. Juga siap bikin ringkasan harian singkat biar semua mudah dipantau. Fokus saya cuma konsisten dan cepat, jadi chat pelanggan tetap lancar tanpa repot
$500 USD em 7 dias
0,0
0,0

Denpasar, Indonesia
Membro desde jan. 15, 2026
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