Em Andamento

Fixing up the outstanding money owed

Hi Yurii

I have stupidly deleted the project that I engaged you on and as a result I can't pay the outstanding monies of $55.50. $[url removed, login to view] has already been paid to you and as we agreed I would pay a total of $111 for the work that you did.

So to do this, I need you to:

1. Reject the Milestone that was set up on the original project and once this milestone has been returned to my account then

2. Accept this project I will pay out the outstanding balance.

Hope that all makes sense. Below is the message from Freelancer when I asked how I could sort this all out.

Hi Jules,

Thank you for reaching our Support.

If you were referring to your project "Explainer Video" with ID 5127551, it shows that you have already released the 55 .5 USD Milestone Payment to vorfluk. However, there are no pending payment that is associated with it.

Furthermore, you may post another project or hire the same freelancer again. To do this, you may go to his profile page and click teh Hire Me button. Once awarded and accepted, you may create and release a Milestone Payment amounting to 55.5 USD to pay your freelancer. Then, you can get back to us so we can refund the fees that both parties may incur for the new project.

Additionally, we will need the confirmation of your freelancer regarding the requested changes. They may send their approval to our Support using this ticket ID (RGO-951-77387) as their subject line for a quick reference.

Let us know if you have other concerns.

---

Sincerely,

Anna J.

[url removed, login to view] Support

e: support@[url removed, login to view]

w: [url removed, login to view]

Ticket Details

---------------------------------

Ticket ID: RGO-951-77387

Department: General

Type: Project Modifications

Status: In Progress

Priority: Unset

Support Center: [url removed, login to view]

Habilidades: Animação

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Acerca do Empregador:
( 59 comentários ) Surrey Hills, Australia

ID do Projeto: #5145802

Premiar a:

vorfluk

Hired by the Employer

$55 AUD em 1 dia
(0 Avaliações)
0.0