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Marketing tool - SEO
Login - Create customer account database
B2B Job quoting and ordering (see attached Excel spreadsheet) - Customers need to be able to choose either an individual sample, or 1 or more groups of samples to receive the same services, but every sample needs to be given and individual catalogue number.
Jobs need a name from the customer and job number generated by us to link to their customer account
Payment - Paypal, credit card, direct debit
Social media connection
CRM back end for contacting customers
Job/account tracking and communication - your samples have arrived, your job is finished, feedback survey, customer last contacted by email on this date/time, etc
Platforms - PC, tablet, mobile phone
Example: [url removed, login to view]
Example competitor: [url removed, login to view]