We want a platform to interact with customers:
- Receive whatsapp messages through business account and assign to agents via chat, or to a chatbot depending on config. Other messaging platforms would be a plus.
- We need informations and recommendations about unofficial/official APIs to use
- This is a Multitenant platform, so we must manage a whatsapp account for each of our customers.
- Lastly, this development should be able to be embedded in an actual communication platform we already have (own development).
We will only accept proposals from freelancer that can prove that had worked with whatsapp projects before. We accept proposals with existing running projects as long as we can buy the code.