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Saya membutuhkan seorang admin yang dapat menangani seluruh percakapan masuk di DM Instagram brand kami. Fokusnya adalah menjawab pertanyaan pelanggan, mencatat dan meneruskan pesanan, serta menjaga nada komunikasi tetap ramah dan konsisten dengan citra merek. Ruang lingkup: • Membalas semua pesan selama jam kerja 09.00–17.00 WIB dengan target waktu respons di bawah 5 menit. • Menyusun template balasan (FAQ, salam, follow-up) sebelum memulai, lalu menyesuaikan sesuai situasi. • Merekap harian jumlah pesan, pertanyaan populer, status pesanan, dan saran perbaikan alur chat. Kriteria keberhasilan: – Akurasi informasi yang diberikan ke pelanggan. – Konsistensi tone of voice sesuai panduan merek. – Tingkat kepuasan pelanggan yang tercermin lewat respons positif atau repeat order. Lampirkan proposal proyek yang terperinci yang menjelaskan: 1. Metode kerja dan tools pendukung yang akan Anda pakai (contoh: Meta Business Suite, Hootsuite, Google Spreadsheet). 2. Waktu ketersediaan harian dan potensi perluasan jam kerja saat kampanye. 3. Pengalaman relevan sebagai admin media sosial, khususnya Instagram, beserta contoh pencapaian terukur. Saya menantikan rencana konkret Anda untuk memastikan setiap DM pelanggan mendapatkan respons cepat dan profesional.
ID do Projeto: 39974291
22 propostas
Projeto remoto
Ativo há 2 meses
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22 freelancers estão ofertando em média $20 USD/hora for esse trabalho

⭐⭐⭐⭐⭐ Dear Valuable Client, CnELIndia, led by Raman Ladhani, can efficiently manage your Instagram DMs, ensuring every customer receives a friendly, accurate, and brand-consistent response. Our approach includes using Meta Business Suite and Hootsuite for real-time message tracking, Google Sheets for daily reporting, and pre-approved response templates tailored to FAQs, greetings, and follow-ups. We guarantee responses within 5 minutes during 09.00–17.00 WIB, with flexibility to extend during campaigns. Daily logs will summarize message volume, popular queries, order status, and improvement suggestions. Our team has extensive experience handling Instagram customer service, achieving measurable increases in response rate and customer satisfaction. CnELIndia will ensure professional, timely, and consistent engagement that drives repeat orders and strengthens your brand image.
$20 USD em 40 dias
6,2
6,2

Hello Jason McLachlan, I understand you need help managing your Instagram brand's inbox efficiently and professionally. I specialize in [Your Relevant Skills/Technologies] and can handle customer queries, order tracking, and maintain brand communication consistently. My experience aligns with your requirements for speedy responses, message templates, and daily message tracking to ensure customer satisfaction and brand consistency. I am enthusiastic about potentially collaborating with you to ensure speedy and professional responses to every customer DM. I'm willing to efficiently tackle this task for you. When it comes to the detailed proposal and how I plan to dedicate myself to maintaining the reputation of Ozelivery. Discussions poliphied to make viewing template importantly warm ClatchLaw" Looking forward to hearing from you. Regards, Jason McLachlan
$15 USD em 3 dias
3,9
3,9

Hallo!, Saya tertarik melamar karena pengalaman saya sangat sesuai dengan kebutuhan Anda: membalas chat pemesanan dengan cepat, sopan, dan akurat menggunakan template yang telah disediakan, Siap bantu balas chat cepat, sopan, 2 bahasa, dan buat rekap shift rapi.
$20 USD em 40 dias
0,6
0,6

Hey Maelani I., I just finished reading the job description, and I see you are looking for someone experienced in Internet Marketing, Content Creation, Instagram Marketing, Odd Jobs, Excel, Data Entry, Customer Service and Social Media Management. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have a few questions: 1. Are all these requirements? If not, please share more detailed requirements. 2. Do you currently have anything done for the job, or does it have to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback in the last 5-6 years. 3. You will find 5-star feedback on the last 100+ major projects, which shows my clients are happy with my work. I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Kafeel Ahmed.
$17 USD em 1 dia
0,0
0,0

Hello, As a multi-skilled professional with expertise in virtual assistance, customer service, and data analysis, I believe I am well-suited for your project. Although my profile background may seem incongruous for this specific task, it actually puts me in a unique position to handle the responsibilities required. My skills in customer service and data management are transferable and can be effectively applied to monitor, respond to, and optimize the Instagram DMs for your brand. Regarding the scope of work you outlined, I'm well-versed in managing high-volume communication while ensuring quick response times. My proficient use of tools like Meta Business Suite and Google Spreadsheets will contribute to efficient message organization and tracking. Your project also demands excellent problem-solving skills, which I have developed through my work as a security analyst - diligently identifying risks and recommending effective solutions to mitigate them. Though not directly related, my experience in risk assessment complements the nature of social media management. This aids me in providing accurate information consistently with the right tone that matches your brand's identity. Furthermore, I understand the significance of feedback-driven improvement; hence sincerely appreciating indications as "popular queries." Comprehensively reporting such data will allow us to identify trends and enhance all communication avenues. Choosing me THANKS and CHEERS
$50 USD em 36 dias
0,0
0,0

I understand you're seeking an Instagram admin to manage DMs, respond to customer inquiries, track orders, and maintain a friendly brand tone. I propose using Meta Business Suite for efficient message management and Google Sheets for daily tracking of interactions. I’m available from 9 AM to 5 PM WIB, with flexibility for campaigns. With over three years of experience in social media management, I’ve consistently achieved high customer satisfaction and timely responses. I would love to discuss how I can ensure every DM gets a prompt and professional response. Regards, Fred S.
$17,50 USD em 7 dias
0,0
0,0

Hi, I can do it in the NEXT FEW HOURS by working on it right now. I would like to help you at a LOW PRICE, HIGH-QUALITY work delivered before TIME. Message me for detailed discussion. Thanks and Looking forward I guarantee 100% satisfaction. For this project, I will utilize Meta Business Suite for efficient message management and Google Sheets for daily reporting. My availability is from 09.00 to 17.00 WIB, with flexibility to extend hours during campaigns. I have over three years of experience in social media management, specifically on Instagram, where I successfully handled customer inquiries and improved response times by 30%. My approach includes creating tailored response templates to ensure consistency in tone and accuracy in information. I will track daily metrics to enhance customer satisfaction and streamline communication. I am committed to providing prompt, professional responses to every DM, ensuring a positive experience for your customers. Looking forward to collaborating!
$20 USD em 3 dias
0,0
0,0

Greetings I can surely help you for Admin Balas Pesan Instagram I am in the IT industry since more than a decade and serve so many clients in building and rebuilding websites, software, and applications I have strong hands-on different cms like webflow, Wordpress, shopify, squarespace, wix and on different programming languages like PHP, Laravel, React, Node.js, HTML, CSS, And I did the migration from HTML to click funnels. I have made so many websites (E-commerce, WordPress, Classified admin, WooCommerce, etc.), bots, softwares, and Mobile applications (Android, IOS, and Huawei Play store) in my entire career. I have strong hands on both the front end and back end. Currently, I am part of the team who are dealing with miscellaneous tasks in dubizzle and Mzad Qatar including design and layouts and they both have more than 1 million users. I believe that you are looking for a web designer and for sure you will get your end desire result with plagiarism-free work and with better quality as I am assuring you this. Package deals can also be done for long-term collaboration as per the client's requirement. Kindly do come on chat so that we can discuss project details further more.
$15 USD em 40 dias
0,0
0,0

Reliable Data Entry Expert | Fast & Accurate Results Hello ? I came across your project and I’m confident I can help you get it done quickly and accurately. I have strong experience in data entry, Excel, web research, and file organization. I pay close attention to detail and always double-check my work to ensure 100% accuracy. Here’s what I can offer: ✅ Fast and error-free data entry ✅ On-time delivery ✅ Clear communication and regular updates ✅ Confidential handling of all information I’m available to start immediately and would love the opportunity to assist you with this project Best regards, [Success] Data Entry Specialist
$20,08 USD em 40 dias
0,0
0,0

You should choose me because I have strong data entry and bookkeeping skills, and I’m very careful with numbers and details. I’m experienced with Excel and Google Sheets, and I always make sure all records are accurate and well organized. I’m reliable, quick to learn, and always meet deadlines — so you can count on me to keep your accounting data clean and up to date
$15 USD em 40 dias
0,0
0,0

Full time marketing profesional yang siap handle 100+ DM/hari. Respons <5 menit, gunakan template & sistem tracking untuk konversi & kepuasan maksimal.
$22,30 USD em 10 dias
0,0
0,0

saya sangat suka membalas pesan karna saya dapat berbicara dengan orang yang tidak di kenal saya juga sangat bersyukur jika bisa bekerja disini
$18 USD em 50 dias
0,0
0,0

As a freelancer, I believe I am the perfect fit for this role. Not only do I possess excellent data entry skills and a knack for Excel, but I also have a deep understanding of the power of effective communication, especially when it comes to social media engagement. My experience in my current role as a data entry pic has sharpened my focus on accuracy, consistency, and efficient time management - all transferable skills that are critical in managing your brand's Instagram DMs. In terms of tools and methods, I propose using Meta Business Suite and Google Spreadsheets to streamline the workflow and ensure no query is left unanswered or mishandled. These platforms will also help me compile useful statistics about recurring inquiries, order statuses, and any potential areas of improvement in chat flow. Regarding availability, I am fully committed and can allocate dedicated hours from 9 AM to 5 PM WIB on weekdays. Additionally, I am open to expanding my working hours if needed during campaign periods. Lastly, I understand that customer satisfaction is imperative in your line of work as it drives repeat orders - rest assured that maintaining consistent tone-of-voice aligned with your brand image is one of my core competencies. Thanks for considering me for the job!
$20 USD em 40 dias
0,0
0,0

Hello, my name is Aris Pamuji. Detail-oriented and organized Virtual Assistant with experience in administrative support and data entry. Skilled in managing schedules, handling documents, and ensuring accuracy in data management. Proven ability to deliver reliable and efficient support that helps businesses run smoothly.
$16,75 USD em 40 dias
0,0
0,0

Greetings. I believe my profile is a perfect fit for the position, given my three years of experience working with brands on social media. I have a strong ability to handle any situation smoothly, I am disciplined and courteous with my clients, and I am highly qualified to address and resolve any issue. I hope we can collaborate. I look forward to your response. Sincerely.
$20 USD em 60 dias
0,0
0,0

Halo, saya tertarik untuk posisi admin balas chat Instagram. Saya terbiasa membalas pesan dengan cepat, sopan, dan sesuai instruksi. Siap bekerja sesuai jadwal yang ditentukan. Terima kasih atas kesempatan ini!
$20 USD em 40 dias
0,0
0,0

Saya dapat membantu Anda menemukan admin yang dapat memenuhi kebutuhan Anda. Saya memiliki kemampuan untuk berkomunikasi dengan baik dan dapat memahami kebutuhan pelanggan. *Proposal Proyek:* 1. *Metode Kerja dan Tools Pendukung:* - Saya akan menggunakan Meta Business Suite untuk mengelola percakapan masuk di DM Instagram. - Saya juga akan menggunakan Google Spreadsheet untuk merekap data harian dan membuat laporan. - Saya akan menyusun template balasan (FAQ, salam, follow-up) sebelum memulai dan menyesuaikan sesuai situasi. 2. *Waktu Ketersediaan Harian:* - Saya tersedia untuk bekerja selama jam kerja 09.00-17.00 WIB. - Saya dapat memperluas jam kerja saat kampanye atau saat dibutuhkan. 3. *Pengalaman Relevan:* - Saya memiliki pengalaman sebagai admin media sosial, khususnya Instagram, dan telah membantu meningkatkan kepuasan pelanggan melalui respons cepat dan profesional. - Saya telah mencapai peningkatan 30% dalam tingkat kepuasan pelanggan melalui respons cepat dan akurat. *Kriteria Keberhasilan:* - Akurasi informasi yang diberikan ke pelanggan. - Konsistensi tone of voice sesuai panduan merek. - Tingkat kepuasan pelanggan yang tercermin lewat respons positif atau repeat order. Saya siap untuk memulai pekerjaan ini dan dapat membantu Anda dalam menangani percakapan masuk di DM Instagram brand Anda. Silakan hubungi saya untuk mendapatkan informasi lebih lanjut.
$20 USD em 40 dias
0,0
0,0

Halo. Saya berpengalaman dibidang administrasi dan pernah ditempatkan dibagian pelayanan pemohon saat bekerja. Saya juga senang membuka media sosial terutama instagram dan saya merasa cocok untuk menjadi admin yang bertugas untuk membalas dm instagram sesuai SOP yang sudah ditentukan.
$17 USD em 30 dias
0,0
0,0

Perkenalkan saya Alfi, saya baru di dunia freelancer. Namun saya berpengalaman dalam bidang administrasi selama 6 tahun, saya dapat bekerja secara sistematis dan terstruktur sesuai dengan SOP yang berlaku. Semoga saya dapat bekerja sama dengan anda. Terima kasih
$20 USD em 40 dias
0,0
0,0

Proposal saya menjelaskan rencana pengelolaan media sosial secara lengkap, termasuk strategi konten, penjadwalan, analisis performa, dan peningkatan interaksi menggunakan tools seperti Meta Business Suite dan Hootsuite
$20 USD em 40 dias
0,0
0,0

Makassar, Indonesia
Membro desde nov. 12, 2025
$2-8 USD / hora
£18-36 GBP / hora
$250-750 USD
₹1500-12500 INR
$15-25 USD / hora
₹600-1500 INR
$15-25 USD / hora
£250-750 GBP
₹150000-250000 INR
₹1500-12500 INR
₹1500-12500 INR
$10-30 USD
₹1500-12500 INR
$30-250 AUD
$10-30 USD
₹600-1500 INR
$2-8 USD / hora
$2-8 USD / hora
₹1500-12500 INR
£18-36 GBP / hora