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I need an experienced operations professional to take day-to-day control of our proprietary e-commerce marketplace. Your immediate remit is to streamline processes, keep stock flowing, and ensure every customer receives prompt, accurate service from checkout to delivery. Key focus areas • Inventory management • Customer service • Order fulfillment Within inventory management you should already be comfortable with: • Supply chain logistics • Inventory forecasting • Seller onboarding You’ll work closely with me and our small dev team, translating operational needs into clear workflows inside our existing ERP and help-desk tools. That means setting reorder points that balance cash flow and availability, mapping carrier cut-off times to our shipping promise, and drafting SOPs the whole team can follow. Success is measured by reduced stock-outs, faster ticket resolution, and on-time dispatch rates. If you’ve previously run the back end of a fast-growing online store—or brought a new marketplace from zero to scale—I’d love to hear how you would approach the first 90 days.
ID do Projeto: 40289311
4 propostas
Projeto remoto
Ativo há 29 dias
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4 freelancers estão ofertando em média ₹22.655 INR for esse trabalho

Hello there, I am excited about the opportunity to work with you on taking day-to-day control of your proprietary e-commerce marketplace. With my expertise in operations management, I am well-equipped to streamline processes, manage inventory effectively, enhance customer service, and ensure smooth order fulfillment from checkout to delivery. I have experience in supply chain logistics, inventory forecasting, and seller onboarding, and I am ready to collaborate closely with your team to optimize workflows within your ERP system and help-desk tools. I am committed to achieving key performance indicators such as reduced stock-outs, faster ticket resolution, and improved dispatch rates. I look forward to discussing how I can contribute to the success of your marketplace in the first 90 days. Regards, CA. Swati Jain, CPA | Indian CA & CS
₹20.720 INR em 4 dias
2,8
2,8

Hello, my name is Arisa. I am a student who is responsible, communicative, and eager to learn. I am interested in working as a customer support and helping respond to customer messages clearly and politely. Even though I am still a beginner, I am motivated to work seriously and provide good service to customers. I hope I can contribute and help your team.
₹12.500 INR em 7 dias
0,0
0,0

Hello, I have 15 years of experience in supply chain, logistics, and inventory management. I help companies streamline operations, optimize stock flow, and improve logistics efficiency. I would be happy to support your marketplace operations and improve your process.
₹37.500 INR em 7 dias
0,0
0,0

Dear Hiring Manager, I am confident in my ability to manage your e-commerce marketplace operations efficiently and effectively. My skill set positions me well to execute this successfully. I understand the importance of seamless inventory management and streamlined order fulfillment to reduce stock-outs and ensure on-time dispatch. With expertise in AI automation, web/app development, and digital solutions, I can optimize workflows within your ERP and help-desk tools to balance stock levels and improve customer service. While I am new to Freelancer, I have strong real-world experience and have completed multiple successful projects off the platform. What are your top priorities for the first 90 days to ensure success? Best regards, Mpumelelo Mabena
₹19.900 INR em 30 dias
0,0
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Bengaluru, India
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