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I’m stuck with a few stubborn issues inside my production mobile app and need an experienced pair of eyes to get us back on track. The job is strictly technical support and consultation, centred on troubleshooting—not a rebuild or feature extension. Here’s what I need from you: • Pinpoint the root cause of the crashes and glitches the app is showing on both iOS and Android • Suggest (and, if agreed, implement) clean code or configuration fixes • Document every step so my team understands exactly what was changed • Wrap up with a brief hand-over call or screen-share to walk me through the solution You’ll be working with the existing codebase, so fluency with the typical mobile tooling—debuggers, profilers, log readers, maybe Android Studio or Xcode—is expected. Access to the repository and any relevant crash reports will be provided the moment we start. If you have a proven track record of tracking down elusive mobile bugs and can communicate your findings clearly, let’s talk.
ID do Projeto: 40140528
87 propostas
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Ativo há 21 dias
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87 freelancers estão ofertando em média $518 USD for esse trabalho

Hi there, I’m Muhammad Awais, an experienced mobile troubleshooter. I will diagnose the crashes and glitches in your production app on iOS and Android, identify root causes from crash reports, logs, and profiling data, and propose clean code or config fixes that are safe to deploy. I’ll verify fixes in the codebase, document every change in a clear runbook with steps, rationale, and rollback notes, and wrap up with a short hand-over call or screen-share to walk your team through the solution. I’ll work with your repo and the usual tools (debuggers, profilers, log readers, Android Studio, Xcode) and use the access you provide to reproduce issues, confirm stability, and prevent regressions. I’ll keep the approach practical, iterative, and well-documented so your team can take it forward. Could you share the latest crash reports, logs, and OS versions for both platforms? What user flows trigger the issues most often? Do you have symbolicated crash logs available or should I enable Crashlytics/analog for this session? Is there a preferred deployment window for hotfixes or a rollback plan if something goes wrong? What are your expectations for the hand-over session (format and duration)? Could you provide access to the latest crash reports, logs, and repro steps so I can start root-cause analysis immediately? Best regards,
$750 USD em 11 dias
9,0
9,0

Hi, This is exactly the kind of work I specialize in—deep technical troubleshooting without unnecessary rewrites. I’ll start by analyzing your crash reports, logs, and existing codebase to pinpoint the true root cause of the iOS and Android issues, not just treat symptoms. Using Android Studio, Xcode, debuggers, profilers, and log analysis, I’ll isolate crashes, performance glitches, and configuration problems affecting production stability. What you’ll get: -Clear identification of crash/glitch root causes on both platforms -Clean, minimal fixes (code or configuration), implemented only if approved -Step-by-step documentation of every change made and why -A short handover call or screen-share explaining the solution and prevention steps I have 10+ years of experience debugging complex mobile and backend systems and I communicate findings clearly so your team can maintain the fixes confidently. If you can share repo access and crash logs, I can get started immediately and stabilize your app fast.
$700 USD em 7 dias
8,1
8,1

Hi, I understand you’re looking for an experienced developer to diagnose and resolve production issues in your existing mobile app without changing the core functionality. This is exactly the kind of troubleshooting work I handle regularly. I have 5+ years of experience working with Android and iOS apps using Kotlin, Java, Flutter, and native tools. I’m very comfortable debugging crashes and performance issues using Android Studio, Xcode, crash logs, stack traces, and profiling tools. I’ve helped teams identify root causes related to memory leaks, lifecycle issues, API failures, configuration mistakes, and platform-specific bugs. My approach would be: Review crash reports, logs, and the current codebase Reproduce issues where possible and isolate the root cause Propose clean, minimal fixes and implement them only after alignment Document all findings and changes clearly for your team Walk you through the solution via a short screen-share or call I focus on clear communication, minimal disruption to existing code, and making sure your team fully understands what was fixed and why. I’m available to start immediately once access is provided. Looking forward to helping you stabilize the app and get things back on track. Best regards, Bhargav
$500 USD em 7 dias
6,9
6,9

Hi there, ★★★ Mobile App Development / Android App Development Expert ★★★ 8+ Years of Experience ★★★ To effectively address the issues within your production mobile app, I will follow a structured approach to ensure thorough troubleshooting and resolution. 1. Analyze crash reports and logs to identify patterns and root causes (10 hours) 2. Test the app on both iOS and Android platforms to replicate issues (8 hours) 3. Propose clean code or configuration fixes and implement changes upon agreement (15 hours) 4. Document all changes made for your team's understanding (5 hours) 5. Conduct a hand-over call or screen-share session to explain the solutions (2 hours) What I need from you: 1. Access to the repository containing the existing codebase 2. Any relevant crash reports or logs related to the issues 3. A brief overview of the app’s structure or any specific areas you suspect may be problematic I look forward to connecting at your convenience to ensure the project's success. Best Regards, TechPlus Team
$750 USD em 5 dias
6,4
6,4

Hello,\n\nI’ve gone through your project details and this is something I can definitely help you with.\n\nWith over 10 years of experience in mobile app development, I specialize in troubleshooting complex issues in production mobile apps. I focus on clean architecture and clear communication, ensuring we identify the root causes of your app's crashes and glitches on both iOS and Android.\n\nMy approach includes: 1. Pinpointing issues via debugging tools like Android Studio and Xcode. 2. Implementing effective code or configuration fixes based on our findings. 3. Documenting every step so your team has a clear understanding of changes made. 4. Wrapping up with a concise hand-over call or screen-share, guiding you through the solutions.\n\nI look forward to collaborating with you and would appreciate it if you could clarify: Could you provide access to the relevant crash reports and repo access before we begin?\n\nHere is my portfolio: https://www.freelancer.in/u/ixorawebmob\n\nLet’s discuss over chat!\n\nRegards,\nArpit Jaiswal
$555 USD em 22 dias
7,5
7,5

Hello, Thank you so much for posting this opportunity. It sounds like a great fit, and I’d love to be part of it! I’ve worked on similar projects before, and I’m confident I can bring real value to your team. I’m passionate about what I do and always aim to deliver work that’s not only high-quality but also makes things easier and smoother for my clients. Feel free to take a quick look at my profile to see some of the work I’ve done in the past. If it feels like a good match, I’d be happy to chat further about your project and how I can help bring it to life. I’m available to get started right away and will give this project my full attention from day one. Let’s connect and see how we can make this a success together! Looking forward to hearing from you soon. With Regards! Abhishek Saini
$750 USD em 7 dias
6,3
6,3

Hello, I am really excited about the opportunity to collaborate with you on this project! It aligns perfectly with my skill set and experience, and I’m confident I can contribute meaningfully to your vision. I genuinely enjoy working on projects like this, and I believe we can create something both functional and visually engaging. Please feel free to check out my profile to learn more about my past work and client feedback. I’d love to connect and discuss the project details further your goals, expectations, and any specific features or ideas you have in mind. The more I understand your vision, the better I can bring it to life. I am ready to get started right away and will put my full energy and focus into delivering quality results on time. My goal is not just to complete the project, but to exceed your expectations and build a long-term working relationship. Looking forward to hearing from you soon! With regards! Nikhil
$750 USD em 7 dias
6,3
6,3

**Hi There!!!** ⚜⭐⭐⭐⭐⚜((Helping you troubleshoot and resolve stubborn crashes and glitches in your production mobile app to ensure smooth functionality.))⚜⭐⭐⭐⭐⚜ I understand the frustration of facing bugs and performance issues in a live app. Your project is focused on quickly identifying and fixing the technical issues on both iOS and Android platforms, and I can offer just the support you need. With my experience in mobile app troubleshooting, I’ll: 1. Pinpoint the root causes of crashes and glitches by reviewing logs and using debugging tools like Android Studio and Xcode. 2. Provide clear code or configuration fixes and suggest improvements to prevent future issues. 3. Ensure everything is well-documented, so your team can understand and apply the solution in the future. The key areas I’ll focus on: 1. **Identifying and resolving crashes** on both iOS and Android. 2. **Implementing code fixes** to address root causes. 3. **Clear documentation and handover** to ensure smooth knowledge transfer. Let’s get started and fix these issues efficiently! Warm Regards, Farhin B.
$256 USD em 10 dias
6,4
6,4

Hi, I’ve spent 5 years as a senior mobile developer, leading teams and delivering successful apps for both iOS and Android. I specialize in troubleshooting and fixing stubborn bugs, and I’m well-versed with tools like Xcode, Android Studio, Firebase, and more. Recently, I worked on an app that had multiple critical issues, including server-side problems. I quickly identified the root causes and resolved them, ensuring the app was stable and reliable. I’m also a strong advocate for writing clean, maintainable code. I believe that fixing a bug is just as important as ensuring the underlying code is robust to prevent similar issues in the future. Let’s schedule a 10-minute introductory call to discuss your project in more detail and see if I’m the right fit for your needs. I’m eager to learn more about your exciting project. Best regards, Adil
$550 USD em 7 dias
5,7
5,7

Hi there, Good afternoon I am Talha. I have read you project details i saw you need help with iPhone, Android App Development, iOS Development, Mobile App Development, Debugging, Android, Java and Technical Support I am excited to submit my proposal for your project, which focuses on a comprehensive project plan. To begin, we will thoroughly understand your project's objectives and requirements, ensuring alignment on scope and goals. We will provide a clear and realistic project timeline with manageable milestones to ensure timely completion Please note that the initial bid is an estimate, and the final quote will be provided after a thorough discussion of the project requirements or upon reviewing any detailed documentation you can share. Could you please share any available detailed documentation? I'm also open to further discussions to explore specific aspects of the project. Thanks Regards. Talha Ramzan
$250 USD em 10 dias
5,5
5,5

Choosing me for your mobile app troubleshooting job will be the best decision you could make. With over 9 years of extensive experience in web and mobile development, I have dealt with numerous challenging bug hunts and rectified them successfully. My broad skill set spans across Android, iOS Development, and Mobile App Development which is perfectly aligned with the requirements of your project. In addition to my technical expertise, I excel in clear communication. Troubleshooting sessions are not just about finding and fixing issues but also about ensuring that you understand each detail of the problem as well as its resolution. I believe in knowledge transfer that’s why I document every step meticulously to keep your team up-to-date with the changes made. Moreover, my broad knowledge of debuggers, profilers, log readers, and mobile tooling like Android Studio and Xcode alongside my proficiency in effectively utilizing crash reports will help me in pinpointing the root cause accurately. Plus, my penchant for delivering effective and cost-efficient solutions within deadlines will ensure uninterrupted functioning of your app again. So let's get started on this project and get your app back on track for success!
$500 USD em 7 dias
5,3
5,3

Hello As an experienced Mobile Engineer with over 8 years of successful app development and deployment under my belt, troubleshooting complex issues is one of my specialties. I'm well-versed in identifying, isolating and resolving app crashes and bugs, having significantly reduced crash rates for previous employers while also improving their overall app store ratings. These are precisely the skills you need for your project. Apart from my technical expertise, I'm particularly adept at communicating my findings succinctly and clearly, which I believe is crucial when it comes to technical support. My documentation skills are thorough and detailed, to ensure anyone working with the codebase later on has a clear understanding of the changes implemented. Best Regards, Timothy B.
$1.000 USD em 15 dias
4,8
4,8

Hello there, I can help identify and resolve the crashes and glitches in your iOS and Android app quickly and efficiently. I’ll analyze the existing codebase, pinpoint the root causes, suggest clean fixes, and implement them if agreed. Every step will be documented clearly, and I’ll wrap up with a brief hand-over call to ensure your team fully understands the changes. With experience in debugging, profiling, and crash analysis across mobile platforms, I can get your app back on track without introducing new issues. Looking forward for your positive response in the chatbox. Best Regards, Hassan H
$500 USD em 7 dias
4,4
4,4

I can help you quickly identify and resolve the root cause of crashes and glitches in your existing iOS and Android app—no rebuilds, just clean, targeted fixes. I specialize in mobile debugging and production issue diagnosis, using crash reports, logs, profilers, and native tooling (Xcode, Android Studio, etc.). I’ll document every change clearly and wrap up with a handover call/screen-share so your team fully understands the solution. Once I have repo access and crash data, I can get started immediately.
$250 USD em 12 dias
4,1
4,1

I understand this is pure troubleshooting on a production mobile app, not a rebuild. You need someone to quickly identify why the app is crashing/glitching on both iOS and Android, apply clean fixes if approved, and document everything for your team. I will start by reviewing crash logs (Firebase Crashlytics, Play Console, Xcode Organizer), recent releases, and affected device/OS patterns. Then I’ll reproduce issues locally using debug builds, breakpoints, network inspectors, and profilers to isolate root causes (memory leaks, threading issues, API failures, build config, permissions, device-specific bugs). I’ll propose fixes with minimal risk, implement them cleanly, and provide a detailed change log plus a short handover call/screen-share. I can work comfortably in Android Studio and Xcode.
$400 USD em 10 dias
4,4
4,4

Hi there, I’ve carefully analyzed your need for focused technical support and troubleshooting in a live mobile app environment. I recently assisted a production iOS and Android app facing intermittent crashes by tracing crash logs, profiling memory usage, and isolating configuration and lifecycle issues, resolving them without introducing new features or altering the existing architecture. The key aspects of your project are identifying root causes, applying minimal and clean fixes, and clearly documenting every change for your team. I’ll work directly in your current codebase using standard mobile debugging tools, analyze crash reports and logs, recommend precise fixes, implement them if approved, and document each step clearly, followed by a short hand-over walkthrough. I’m available to begin work immediately and am committed to delivering a stable, high-quality resolution in the shortest possible timeframe. Best regards, Elenilson
$350 USD em 7 dias
4,1
4,1

Hello Melissa, Just wrapped up a similar mobile app debugging project, where I pinpointed a complex issue causing crashes on both iOS and Android platforms. I identified the root cause, implemented a clean code fix, and documented every step so the client's team could replicate the changes seamlessly. We're the perfect fit for this technical support task. I specialize in digging deep into mobile app codebases using advanced debugging techniques, profilers, and log analysis tools like Xcode and Android Studio. My experience in reading crash reports and implementing configuration fixes has led to successful resolutions for multiple clients. Multiple 5-star reviews on complex mobile app debugging and troubleshooting projects. Happy to jump on a quick call to discuss your app's issues. Worst case, you get a free consultation and some solid ideas to get you back on track. Chris | Lead Developer | Novatech
$500 USD em 14 dias
3,6
3,6

Hello sir, Did go through your job description and glad to share that I have enormous experience in working with Mobile App Troubleshooting Help I'm a seasoned programmer and Engineer with quality experience in Flutter, React, Node.JS, SpringBoot, Frontend and Backend Development, Python, Matlab, R studio, C, C++, C#, OpenCV, OpenGL, Tesseract OCR, google vision, Statistical programming/R progamming data analysis Computing for Data Analysis Time Series & Econometric, Machine learning, AI, Deep learning, Matlab and Mathematica, 3D modeling, CAD, SolidWorks, Unity 3D, PCB, Electronics, Arduino, Automation, Embedded and Firmware , IOT, Electrical/Mechanical Engineering I am a TOP Rated Freelancer, and you can check my reviews here as well: https://www.freelancer.com/u/mzdesmag. Looking forward to potentially working together on this project. Thanks and Best regards, Adekunle.
$250 USD em 2 dias
3,3
3,3

Hello Drawing on my extensive background in full-stack web development and mobile app development with a focus on Android and iOS development, I can effectively troubleshoot the stubborn issues your production mobile app is facing. My proficiency with Android Studio and Xcode ensures that I'm skilled in leveraging the right tools for optimizing and debugging your codebase. I understand how vital clean code and configuration fixes are to prevent crashes and glitches. My penchant for documenting every step taken during the troubleshooting process will ensure that your team clearly understands what has been changed, securing knowledge transfer during our collaboration. Best regards, Bhumi
$251 USD em 2 dias
3,4
3,4

Hello Mellisa C., How are you! I am skilled mobile software engineer with skills including Java, Mobile App Development, iPhone, Android, Technical Support, Debugging, iOS Development, Android App Development. Please send a message to discuss more about this project. Talk to you soon, Dragan M.
$500 USD em 3 dias
2,9
2,9

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