We have a live web-chat feature which has been coded for us in AJAX, and is currently live on our server.
We need a modification made to the overall platform. The person who developed the platform for us has disappeared, so we do not have his expertise in determining how to make this change and we do not have the raw scripts, just what is installed on the server.
The modification will involve the winning bidder looking at the existing script which is installed on the server and figuring out how to make this change. The change is essentially this: We have a code for proactive chat requests installed on the server as part of the live-chat platform. A proactive chat request is a little pop-up that appears when a user loads a site. The current system restricts the system to one proactive-chat request per user account. We need that to be increased to 150 per user as the maximum (I believe that this just involves copying and pasting/replicating the code many times). We also have a few changes to the text on the site we would like to make, but that should take 10-minutes (we will give you the new text to copy/paste in).
This should not be too difficult. We are having issues determining how to access the files on the server - we are not sure how the previous web-programmer set everything up, but we do have the server password/username/IP. If need be, our server host has a great tech-support department which you can work with to figure out how to get into the server.
Whomever is awarded this project, if he/she does a good job, will be asked to stay on a monthly retainer as our web-programmer going forward for the next year +. We would like for this project to be completed within 5-7 days. It should not take too long to get it completed. We are willing to award the project before the bidding period closes.