This position reports to the Freight Brokers industry
Main challenges :
Offer personalized and efficient service
Take charge of clients by identifying and anticipating their needs and steering them toward phone communications and text messages.
Propose pricing and book shipment across Canada and Usa. Inform carriers about our new loads and negotiate the price.
Perform operational activities
Answer phone calls and client requests
Complete the scheduled training activities in order to acquire the knowledge required for the position
Learn and comply with established policies, standards and procédures
The candidate needs to be able to identify all risks inherent to the Personal and Commercial shipping sector's activities
Sales and customer service experience
Knowledge of trucking industry, an asset
Flexibility to work schedules, an asset
Flexibility to cover several branches, an asset
Bilingualism (spoken and written) - English and French, an asset.
We strive to be an inclusive organization where all employees are valued.