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Call Center Market Research

The end deliverable of this project is market research regarding cost per call for call centers.

Ultimately, I am looking for the cost benchmarks for the industry. The following article is at the core of what I am looking for

[url removed, login to view]


-The research will site data for reference

-The research will be in a structured form (Ideally a word document and a synthesized PowerPoint).

-The research will compare call center cost per call

-The research will translate cost per call into a per second rate and compare across 30, 60,90 and 120 seconds

-The research will provide cost per call for different industries and compare and contrast

-The research will compare at a high level what the cost of different modalities are (Phone, web self service, IVR, other)

-The research will focus on the QSR and retail industries (where data can be derived)

Habilidades: Pesquisa

Ver mais: web market research, translate service, translate rate, project market research, market research service, market research web, market research call center, call center industry, call center market size, market research call centers, i market, powerpoint service, market research data, cost call center, call center cost, article market, web market, structured, service center, self service, research service, research market, phone research, phone call, market web

Acerca do Empregador:
( 1 comentário ) Lexington, United States

ID do Projeto: #146902

Premiar a:


HI,Please see pm for details.

$100 USD em 10 dias
(3 Avaliações)

4 freelancers estão ofertando em média $98 para este trabalho


Please check my reviews to see that I'm the person you can make the business with. Let's start right now. Thanks!

$100 USD in 3 dias
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Please check [url removed, login to view]!!!

$90 USD in 7 dias
(1 Comentário)

How can your business 'do more with less' in a constantly changing Technological environment? The good news is that you don't need to be a big company to keep yourself updated with these advancements -- if you have the Mais

$100 USD in 5 dias
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