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We’re one of the world’s largest gaming hosting providers, and we’re expanding our Discord-based technical support team. We’re looking for someone with hands-on experience in Pterodactyl, preferably with a strong Minecraft server background, who can jump in immediately for a short paid trial. Responsibilities • Handle customer support tickets on Discord • Troubleshoot Minecraft servers (Vanilla, Spigot, Paper, Forge, Fabric, modpacks) • Assist customers with: • Server setup & configuration • Mods / plugins • Crashes & startup errors • Performance & RAM/CPU issues • Work confidently inside Pterodactyl Panel • Communicate clearly and professionally with customers Requirements • Proven experience with Pterodactyl • Strong understanding of Minecraft server hosting • Comfortable reading logs and fixing common issues • Fluent in English • Reliable internet & availability during US time zones • Discord-native (this is where all support happens) Availability • Must be available US time (EST / CST / PST) • Able to start immediately • 2-day trial period for evaluation (paid if successful) Compensation • Long-term collaboration possible for the right person
ID do Projeto: 40176335
49 propostas
Projeto remoto
Ativo há 7 dias
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49 freelancers estão ofertando em média $423 USD for esse trabalho

Hi Jonathan B. I’m your web developer, ready to turn your project Pterodactyl Minecraft Expert for Discord Support Team into reality! I’d love to discuss the details and create something amazing together. Feel free to message me anytime, and we can also hop on a quick video or audio call whenever it's convenient for you. I’ve developed many projects exactly like what you’re looking for. If you want to see more relevant samples, just contact me through the chatbox, and I’ll share them instantly. ★ Why Clients Trust Me 500+ successful web projects delivered 430+ positive client reviews Expert in PHP, System Admin, Linux, Customer Support, Troubleshooting, Technical Support, VPS, Customer Service, Minecraft, Discord WordPress, Shopify, PHP, JavaScript, HTML, CSS, Plugin/Theme Development, Laravel, WebApp Clean, modern, responsive and SEO-optimized designs Fast delivery, great communication, and long-term support Available during EST hours for smooth collaboration If you want a professional developer who delivers quality work on time and stress-free, let’s connect. I’m excited to help build something amazing for you. Best regards, Kausar Parveen
$350 USD em 3 dias
8,2
8,2

Hi there, I'm excited about the opportunity to join your Discord-based technical support team as a Pterodactyl Minecraft expert. With hands-on experience in Pterodactyl and a deep understanding of Minecraft server environments, I’m well-prepared to jump in and assist your customers immediately. Having worked with various Minecraft servers, including Vanilla, Spigot, Paper, Forge, and Fabric, I excel at troubleshooting common issues such as server crashes, performance optimization, and plugin management. I am also adept at navigating the Pterodactyl Panel, ensuring seamless server setups and configurations. I can offer clear and professional communication, keeping your customers informed throughout the support process. I am available for the US time zones and can start immediately to begin the 2-day trial period.
$500 USD em 2 dias
6,7
6,7

Hello, I have carefully reviewed the requirements for the Pterodactyl Minecraft Expert position and am confident in my ability to meet your needs. With hands-on experience in Pterodactyl and a strong background in Minecraft server management, I am well-equipped to handle customer support tickets on Discord, troubleshoot server issues, and assist with setup, configuration, mods/plugins, crashes, and performance optimization. I am fluent in English, comfortable working in the Pterodactyl Panel, and available during US time zones. I am excited about the opportunity to join your Discord support team and contribute to your success. Let's discuss further details and get started on this project. I'm confident that I can deliver a high-quality project that meets your expectations. Let's discuss further details and get started on this project.
$250 USD em 2 dias
6,3
6,3

I can confidently say that I am the perfect Pterodactyl Minecraft Expert for your Discord support team. Having specialized in web design, programming, and development, I have become adept at handling coding and markup languages skills crucial to working with Pterodactyl panel.
$300 USD em 2 dias
6,3
6,3

My Pitch: Greetings! My name is Pallavi, a seasoned Full Stack Software Engineer with over 12 years of experience in the field. I have read your project description about needing a Pterodactyl Minecraft expert for your Discord support team and I believe I'm the right fit for this role. My deep understanding of complex systems like Pterodactyl and vast knowledge of Minecraft hosting servers make me an ideal candidate to handle the range of tasks you need assistance with. Throughout my career, I have focused on creating high-quality, original, and easy-to-use web and mobile applications. This aligns well with your emphasis on using Discord for customer support. Being fluent in English and having a reliable internet connection during US time zones adds an extra layer of convenience. Now, I understand that my previous experiences don't directly relate to Minecraft or Pterodactyl but as a technologist and skilled problem-solver, I can quickly get up to speed and offer valuable insights within your team. Lastly, I not only value strict deadline policies but also long-term collaboration possibilities of which we could explore if my short trial goes well. To better showcase my talents and commitment towards providing effective technical support services for global gaming companies, let's start achieving greater innovations together!
$250 USD em 10 dias
6,9
6,9

Hello, I have hands-on experience managing Minecraft servers (Vanilla, Spigot, Paper, Forge, Fabric, and modpacks) and working directly with Pterodactyl Panel. I’m familiar with common server issues like startup errors, plugin conflicts, and performance tuning by checking logs and resource usage. I’ve helped customers with setup, mods, and troubleshooting on Discord support channels before. I can start immediately and am available during US time zones. Since this involves live customer support, do you have specific guidelines or a knowledge base for faster ticket resolution? Also, do you use any tools for monitoring server health alongside Pterodactyl? I can troubleshoot and fix most issues within a couple of hours, having handled similar tasks previously. Looking forward to the paid trial to demonstrate how I can support your team efficiently.
$750 USD em 7 dias
5,1
5,1

Hello, I have hands-on experience supporting Minecraft servers using Pterodactyl, including Vanilla, Paper, Spigot, Forge, Fabric, and common modpacks. I’m comfortable working directly in the Pterodactyl panel, reading logs, diagnosing crashes, fixing startup errors, and resolving performance, RAM, and CPU issues. I’m Discord-native, communicate clearly with customers, and can jump in immediately during US time zones. I’m confident handling real-time support tickets and helping users get stable, well-performing servers up and running. I’m available to start right away and happy to begin with the paid trial. Best regards, Juan
$350 USD em 3 dias
4,8
4,8

Dear Jonathan, I am writing to express my strong interest in the Pterodactyl Minecraft Expert role for your Discord support team. With proven technical expertise in system administration, PHP, Linux, and cloud infrastructure, I have hands-on experience managing VPS environments and troubleshooting complex hosting issues. While my background spans broad engineering disciplines, I have developed a solid understanding of Minecraft server management, including Vanilla, Spigot, Paper, Forge, and Fabric variants, with familiarity in modpack configurations and performance optimization. I am confident in navigating the Pterodactyl Panel for server setup, resource allocation, and error diagnosis, utilizing log analysis to swiftly identify and resolve crashes, startup errors, and resource bottlenecks. My proficiency in customer and technical support ensures clear, professional communication on Discord, with a customer-first mindset and rapid responsiveness. I have reliable, high-speed internet and flexible availability aligned with US time zones to start immediately and fully commit during the trial period. I look forward to demonstrating my problem-solving capabilities and contributing to your world-class support team for potential long-term collaboration. Best regards Lazar
$699 USD em 7 dias
4,9
4,9

Hello Client, thanks for considering my proposal. I have a deep understanding of your need for a Pterodactyl Minecraft expert to join your Discord support team. With hands-on experience in Pterodactyl and a strong background in managing Minecraft servers, I am well-equipped to handle customer support tickets, troubleshoot various server types, assist with setup and configuration, and address performance issues effectively. My expertise in navigating the Pterodactyl Panel and communicating professionally with customers aligns perfectly with the responsibilities outlined for this role. Having successfully managed similar tasks in the past, my proficiency in PHP, Linux, and server management will ensure seamless support for your gaming hosting platform. I am committed to clear and effective communication, ensuring a collaborative approach throughout the project. I am confident that my skills and experience make me an ideal candidate for this position. Best regards, Justin
$500 USD em 7 dias
4,2
4,2

Hello! I’m excited about the opportunity to support your Discord-based technical support team with my expertise in Pterodactyl and Minecraft server hosting. Here’s how I can contribute: Hands-on Experience with Pterodactyl: I’ve worked extensively with Pterodactyl Panel, managing and configuring Minecraft servers for Vanilla, Spigot, Paper, Forge, and Fabric, as well as modpacks. Minecraft Troubleshooting: I’m skilled at diagnosing and resolving issues related to server setup, configuration, mods/plugins, crashes, startup errors, and performance problems (including RAM/CPU issues). Log Analysis & Issue Resolution: Comfortable reading logs and fixing common issues that arise with Minecraft servers. Clear Communication: Fluent in English with a professional and customer-oriented approach on Discord. Availability: I’m available to work within US time zones (EST/CST/PST) and can start immediately. Looking forward to contributing to your support team! Warm regards, Yulius Mayoru
$250 USD em 4 dias
4,3
4,3

⭐Hi, I’m ready to assist you right away!⭐ I believe I’d be a great fit for your project since I have hands-on experience in Pterodactyl and a strong background in managing Minecraft servers. My technical expertise includes troubleshooting various server types like Vanilla, Spigot, Paper, Forge, Fabric, and modpacks, which aligns perfectly with your requirements. With a proven track record in server setup, configuration, plugin management, and addressing performance issues, I am well-equipped to tackle the challenges your Discord-based technical support team faces. I excel in reading logs, identifying issues, and providing efficient solutions to ensure smooth server operations. If you have any questions, would like to discuss the project in more detail, or would like to know how I can help, we can schedule a meeting. Thank you.
$250 USD em 4 dias
4,0
4,0

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on PHP, System Admin, Linux, Customer Support, Troubleshooting, Technical Support, VPS, Customer Service, Minecraft, Discord Please come over chat and discuss your requirement in a detailed way. Thank You
$500 USD em 7 dias
4,0
4,0

Hello, I understand you're looking for a Pterodactyl expert to join your Discord support team, leveraging my experience to manage Minecraft server issues effectively. I have successfully assisted clients with server setups, performance tuning, and technical troubleshooting in previous roles, resulting in high customer satisfaction. ✔My Plan: - Handle customer support tickets promptly and professionally. - Troubleshoot Vanilla, Spigot, Paper, Forge, and Fabric servers. - Help customers with mods, plugins, and performance issues. - Navigate Pterodactyl Panel confidently to resolve problems quickly. I'm fluent in English, available during US time zones, and prepared to start immediately for the trial period. Regards, Davide
$550 USD em 7 dias
3,7
3,7

Hello, I would like to grab this opportunity and will work till you get 100% satisfied with our work. Please come over chat and discuss your requirement in a detailed way. Regards
$510 USD em 5 dias
3,6
3,6

Hello! I have hands-on experience with Pterodactyl and Minecraft servers (Vanilla, Spigot, Paper, Forge, Fabric, modpacks). I can troubleshoot crashes, performance issues, plugins/mods, and configure servers confidently. I’m fluent in English, Discord-native, and available immediately during US time zones. I’m ready to start the paid trial and provide professional, clear support to your customers. Best Regards!
$350 USD em 5 dias
3,7
3,7

Hey , I just went through your job description and noticed you need someone skilled in Linux, Minecraft, System Admin, Troubleshooting, Customer Support, PHP, Discord, VPS, Customer Service and Technical Support. That’s right up my alley. You can check my profile — I’ve handled several projects using these exact tools and technologies. Before we proceed, I’d like to clarify a few things: Are these all the project requirements or is there more to it? Do you already have any work done, or will this start from scratch? What’s your preferred deadline for completion? Why Work With Me? Over 180 successful projects completed. Long-term track record of happy clients and repeat work. I prioritize quality, deadlines, and clear communication. Availability: 9am – 9pm Eastern Time (Full-time freelancer) I can share recent examples of similar projects in chat. Let’s connect and discuss your vision in detail. Kind Regards, Zain Arshad
$250 USD em 2 dias
3,8
3,8

✔✔✔Hold on!! Looking for a Developer Who Gets Results? Hire Me, Relax, and Watch Your Project Turn Into Success✔✔✔ I have extensive hands-on experience with Pterodactyl Panel and a strong background in Minecraft server management across Vanilla, Spigot, Paper, Forge, Fabric, and modpacks. I can start immediately and handle your Discord-based support tickets professionally, troubleshooting server crashes, startup errors, performance issues, and plugin/mod conflicts. I’m comfortable reading logs, optimizing server resources, and guiding customers through setups or fixes. I have a reliable connection, am Discord-native, fluent in English, and available across US time zones for immediate support. I can complete the 2-day paid trial efficiently, and I’m fully prepared to contribute to long-term support if successful. Your users will receive quick, accurate, and friendly assistance—ensuring uptime and satisfaction.
$350 USD em 7 dias
3,3
3,3

Hi there! I’m excited about the opportunity to bring my Pterodactyl and Minecraft expertise to your team and help your customers on Discord. I’m comfortable with everything from server setup to troubleshooting advanced modpack errors, and I always prioritize clear, friendly communication. Ready to jump in and start making a difference from day one!
$500 USD em 2 dias
2,7
2,7

Hi, there, I specialize in providing technical support for Minecraft servers with a strong background in Pterodactyl. With hands-on experience troubleshooting Vanilla, Spigot, Paper, Forge, and Fabric servers, I ensure seamless server setup, configuration, mod/plugin support, and issue resolution. Leveraging my expertise, I excel in handling crashes, performance issues, and resource allocation efficiently. Working confidently within the Pterodactyl Panel, I guarantee prompt and professional communication, ensuring customer satisfaction. ✅ As a Pterodactyl expert, I will swiftly address support tickets, troubleshoot server issues, and optimize server performance, ensuring seamless user experience. ✅ Leveraging my experience with various Minecraft server types, I will efficiently handle server setup, mod/plugin configurations, and resolution of startup errors to enhance server functionality. ✅ By proactively monitoring server logs, I will swiftly identify and resolve common issues, ensuring optimal server performance. ✅ Utilizing my strong communication skills, I will engage with customers professionally on Discord, providing clear and effective technical support tailored to their needs. ✅ Dedicated to meeting US time zone requirements, I guarantee immediate availability for the trial period, ensuring timely assistance and efficient collaboration. I look forward to working with you. Best Regards. Anzhelika
$585 USD em 2 dias
2,4
2,4

✅Hi there, hope you are doing well! I have hands-on experience with Pterodactyl and have effectively managed multiple Minecraft servers, ensuring seamless player experiences. The most crucial aspect for successfully completing this project is clear communication and troubleshooting skills within Discord, as these are key to addressing customer queries effectively. I will promptly assist customers in resolving issues related to server setups, mod configurations, and performance optimization. I'd like to work on this project sincerely from my confidence. Let's connect and discuss more.
$450 USD em 5 dias
2,4
2,4

gothenburg, Sweden
Membro desde abr. 8, 2021
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