bidders must read brief and have some portfolio to show. if u don't reply that u rad the project details, you will not be contacted.
would like to have a mystery shopping app developed, features requires are :
1. the app will be used primary by 3 groups of users : mystery shoppers, companies ( clients) and mystery shopping provider.
2. the app should for mystery shoppers, to :
- sign up as a mystery shopper
- take a small test to qualify as a mystery shopper
- search available jobs for him to shop ( by location or other ways)
- get notification for jobs push to him by clients/ provider
- browse the question before conducting the mystery shopping/survey
- check-in by location based( gps, facebook) or tab NFC tag/ scan QR code on site
- conduct the survey questions
- upload photos for some questions if needed. Photos to capture date/time taken and if possible location.
- record voice observation if needed by the specific question
- submit the mystery shopping report.
- be notified by email/ app reminder for new jobs
- alerted for jobs need to be completed by next day
- notified when the results is accepted
- track his job done, and paid( or unpaid yet)
-sign up for the service
- able to upload their outlets locations
- customised the survey questions
- questions can be : yes/No: range of 1-5 or 1-10
- questions can be openended
- question can require photo
-questions can require voice recordings
-clients can choose from a list of predefined question to build the survey.
-the survey can be seperated in categories like: cleanliness, service, speed of service, staff attitude, etc unlimite choices or customised.
- each category or questions can have score associated to the questions.
- scores can be calulated on the each question, catergory or whole survey.
- the clients can genrate reports based on the survey results
- reports results can leave out any surveys
- the reports can compare past results by category, time, period, etc
- clients can set some questions as alert, when certain results is submitted, email will be sent to client.
- clients can be notified if any report falls below some benchmark scores
for mystery shopping provider
- can set different test for shoppers, set score for passing, different test for different level.
- collect fees for taking test
- accpet clients, and set and approve the questions survey.
- push jobs to be available to shoppers
-remove jobs from shopper
- set criteria for jobs to be available to certain shoppers, e.g. women, 14-18years old etc.
- approve the survey submitted by shopper, than approve to allow to be seen by clients
- pay shoppers using paypal/ others
- collect money from clients using paypal
- site must allow multiple language, ( languge will be entered by provider if needed)
the solution can be a web to manage, but must have mobile app for shoppers and clients to complete and view the surveys and reports.
pls see [login to view URL] [login to view URL] for idea.