This application will be used predominately as an internal occurrence reporting/logging system. All reporting templates can be created easily by the Administrator. The application is designed for service providers whom have full time staff on a customer’s premise and therefore are deployed remotely. This App is to provide the service provider’s management to be able to monitor the activities of its employees remotely as well as reporting to our clients whom may not necessary work on these sites.
Staff whom log onto the App will report on a number of categories (via the created report), which would be generated by the user. There maybe multiple users on a single site. It is important to note that these reporting templates will be designed to quickly report occurrences immediately. The app needs to have the functionality to be able to take photographs and attach these to the reports.
The app will allow automated reporting can be created and automatically emailed to assigned email recipients. These reports will be emailed in a PDF format. Other custom reports also needs to be able to generated including number of specific reports (ie Incident Report – Fault).
The system would have an Administration section where an Administrator would create individual sites, create report templates and set up users names and passwords.
The Administrator will be able to create different user access levels and descriptions.
In addition to the occurrence reporting component there needs to be a client relationship management section where account managers are able to create minutes for meetings with customers and create and create tasks that need to be completed. All tasks will have the option of a due date for completion.
The Administrator needs to be able to create these type of reports including a generic report with tasks if clients or members of the public call in with a query so that it can be reported and assigned.
When a user logs there will be a dash board outlining any tasks assigned. Any outstanding tasks will alert the user.
There will be a Dashboard for senior management to be able to monitor all tasks assigned and any outstanding/overdue tasks.
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Hello I am mobile expert and have experienced a lot. This project is very interesting for me and perfect fit with my skills. Waiting for your response to work together. Best Regards