NOC Engineer for Network Support

@farooqtahir2013

As a seasoned NOC engineer, I have immersed myself in the information technology and services industry for over a decade and acquired the essential qualifications for successful network operational support. By leveraging my comprehensive knowledge in Cisco, VMware, IBM, Mikrotik, Ubiquiti, Lenovo, Fortinet, Palo Alto, Checkpoint, Pfsense and Microsoft systems, I can seamlessly monitor environments using client-approved tools and efficiently acknowledge alerts while creating ITSM tickets. Moreover, my strong troubleshooting skills relying on strict SOPs will enable me to resolve incidents promptly and escalate complex issues effectively when necessary. I understand the significance of ensuring accurate ticket documentation and playing an active part in major incident communications. Furthermore, in line with the ever-evolving field of information technology and services industry where insights equal power, I actively contribute to reporting and continuous knowledge updates. In addition to technical expertise, I prioritize availability by dedicating 24 hours to your project. You can rely on quick responses from me allowing for efficient problem solving and timely delivery of forthcoming work. My commitment is towards utmost project satisfaction and I look forward to discussing the project further with you.

@touhidecevw

As an accomplished network and system administrator with over 11 years of extensive experience, I believe I would be the perfect fit for the NOC Engineer position. My rich technical background and notable certifications like CCNP, CCNA, and RHCE enable me to deliver complete solutions for designing, configuring, automating, and managing any network-oriented project. I have a proven track record in identifying and resolving issues promptly through my deep understanding of IT Service Management (ITSM) tools. My expertise spans various environments, using tools such as Cisco packet tracer, GNS3, Azure, AMAZON AWS , Hyper-V , VMWare ESXi to name a few. Efficiency in maintaining accurate ticket documentation and contributing effectively to reporting and knowledge updates are my forte. I'm confident that my unique skill set will prove instrumental in not only monitoring your network using the best practices but also ensuring diligent ticket management for effective troubleshooting and swift escalation when required. Needless to say, being an effective communicator is vital in this role and it's a strength I bring to the forefront while handling major incident communications. With me on-board your team, your client's networking support needs will be taken care of- diligently, competently, efficiently.

@sohelranaict07

Hello there, I am a CCNA/CCNP trainer and professional network & security expert having more than 12 years’ experience of working with multiple organizations like Bank, NGO, ISP and vendors. Following are the benchmarks I have which might be helpful for employer to get an overview and choose me to serve their requirement. ✅ I have certification of CCNP (R&S), RHCSA, RHCSE and training on CCNP Sec, MTCNA, F5 ASM & LB, Linux System Security, Information Security and Cyber Forensic. ✅ I am a professional CCNA & CCNP (R&S) trainer and have simulated lot of projects in packet tracer and GNS3. ✅ During my job period I mostly worked to design and deploy network & security infrastructure of several companies. ✅ I have good knowledge and experience of working on devices of multiple OEM like Cisco, Juniper, Mikrotik, F5, Sophos, Fortinet, PfSense, SonicWall etc. ✅ I have expertise in Cisco ACI (Data Center Solution), Routing & switching, Firewall (FTD & ASA), wireless, collaboration, WSA, ESA, ISE, F5 Application Security Manager & Load Balancer, Mikrotik BW Manager etc. I will be glad if the above-mentioned criteria make you realize that I am able to meet your requirement then would like to request to have a brief discussion on your project and requirements first after that award me with the work order. I always try to keep my words given to employer and I believe it helps me a lot to deliver my work on time. Thanks with best regards, Rana

@ahsanmehmood96

Hi, You don't need someone to watch a dashboard. You need someone who knows exactly what to do when it turns red and leaves a ticket trail clean enough that the next engineer doesn't start their shift guessing. That's where most NOC hires fall short. Alerts get acknowledged, but tickets stay vague, escalations happen on instinct rather than SOP, and when a major incident hits, the knowledge base has nothing useful in it. I've run NOC operations using Zabbix, PRTG, and LibreNMS, monitoring environments, acknowledging alerts, and managing ITSM tickets in ConnectWise and Freshdesk with documentation detailed enough to hold up under review. I follow SOPs before escalating, not after, and during major incidents, I keep client communications and internal updates running in parallel without letting either slip. The outcome: fewer repeat incidents, cleaner handoffs, and a knowledge base that engineers actually reference. Here's what I'd suggest: send me a sample incident scenario from your environment. I'll walk you through my response, from alert acknowledgment to resolution note. No pitch, just process. That way, you know exactly what you're getting before we even start. Many thanks, Ahsan Mehmood

@chigomezgob

​I am a certified IT professional specializing in frontline operational support, incident management, and network troubleshooting. With a solid foundation in hardware/software diagnostics and a strict commitment to following Standard Operating Procedures (SOPs), I can seamlessly integrate into your NOC workflow to ensure maximum uptime and rapid incident response. ​My background includes hands-on experience monitoring technical environments, acknowledging alerts, and accurately documenting incidents within ITSM ticketing systems. Backed by a CompTIA A+ certification and active advancement in network infrastructure and security protocols, I am skilled at executing initial troubleshooting workflows precisely as dictated by standard documentation, ensuring clean and efficient tier-2 escalations when required. ​I am highly detail-oriented, comfortable working in fast-paced environments, and ready to maintain clear communications during major incidents. I look forward to discussing how I can support your network operations.

@markupdudes

Hello, I have thoroughly reviewed the NOC Engineer role focused on network and telecommunications support. My experience with network administration and troubleshooting will ensure effective frontline operational support while using client-approved monitoring tools. I am adept at managing ITSM tickets, adhering to standard operating procedures for initial fault diagnosis, and escalating incidents when necessary, ensuring smooth communication during critical incidents. I will maintain precise ticket documentation and contribute actively to reporting and knowledge base updates to enhance support efficiency. I am ready to start immediately and look forward to discussing how I can support your network operations. Could you specify the key monitoring tools and ITSM systems used in your current network support environment? Thanks,

@shaxzodj

Hi, I have hands-on experience with Linux servers, VoIP infrastructure, SIP troubleshooting, firewall/security, and real-time network monitoring. I’ve worked on incident handling and service diagnostics in production environments. What monitoring stack and telecom/network infrastructure are you currently using?

@mamer83

Hello, I am a Network Engineer with experience in network operations, monitoring, and telecommunications support within enterprise environments. In my current role supporting the Amentum Egypt FMS FOTS project, I monitor network infrastructure, respond to alerts, perform initial troubleshooting, manage and document ITSM tickets, and escalate incidents when required. I also support incident communications, network reporting, and operational documentation to ensure reliable service delivery. My technical expertise includes Cisco networking, VLANs, DHCP, DNS, VPNs, firewall administration, and network monitoring tools. I am based in Egypt and available for remote NOC support. Thank you for your consideration. Best Regards, Mohamed Amer

@mohamedusama50

Dear HR, I am a network security engineer with large experience of 6 years, I have experience in Firewalls, I am working in a campus contains ( 2 paloalto firewalls working in HA and as a parameter firewall, 2 Fortigate firewalls working in HA as internet firewall, 2 Cisco FTD firewalls as second layer internet firewalls and F5 as a WAF ) I am the administrator of all of these firewalls and configured them from initial configuration to production state Also I am a network engineer and worked on cisco 9300 switches and cisco 9500 switches working in Cisco DNA Fabric, also worked on cisco ise as AAA Server, and i have worked on other vendor switches and on the integration between all of these systems and other systems as firewalls and active directory. I would be happy to work with you With regards, Eng. Mohamed Osama

@pardish

I will do what you need better than you expect for much cheaper than what others are offering. Contact me and let's talk details.

@fraolk

Hello, I am interested in supporting your NOC engineer requirements. I have a computer engineering background and hands-on experience in network security, network operations, SD-WAN, SDN, troubleshooting, monitoring, incident handling, and enterprise network implementation projects. I can monitor network and telecommunications environments using approved tools, acknowledge alerts, create and update ITSM tickets, perform first-line troubleshooting based on SOPs, and escalate incidents with clear technical details when required. I understand the importance of accurate ticket documentation, timely incident communication, SLA awareness, and maintaining knowledge base updates. My experience supporting large banking network projects has strengthened my ability to work in structured operational environments, coordinate with technical teams, and troubleshoot network and security issues efficiently. I am reliable, detail-oriented, and available to provide professional remote NOC support. I would be glad to discuss your monitoring tools, shift requirements, ticketing platform, and operational procedures.

@lvbprasad269

I have knowledge about ITSM and monitoring tools as a NOC Engineer i can assure you that i can give my 100%

@sbajrami

I believe I am a strong candidate for the NOC Engineer role because I have hands-on experience working in a 24/7 NOC environment and supporting critical network infrastructure. I worked as a Network Engineer and Shift Lead, where I handled incidents, troubleshooting, escalations, service outages, and coordination with different teams to restore services quickly. My experience includes monitoring networks, analyzing alarms, performing fault isolation, and working with transport and optical networks. As a Shift Lead, I was also responsible for supporting team operations, helping junior analysts, and ensuring incidents were handled properly. I am familiar with working under pressure, following procedures, meeting SLAs, and keeping services stable. My networking background combined with my problem-solving skills makes me confident I can contribute effectively as a NOC Engineer.

@ahmedziad30

Dear Client, I would like to offer my services as Technical Support Specialist. I have been in the IT industry for 3 years. My niche in this field made me keep developing through professional certificates such as CompTIA A+ and Google IT Support. I believe my skills would definitely help you achieving your target by providing premium support while maintaining high quality of communication. As an independent contractor, I work with clients to maintain their systems by troubleshooting, documenting, and problem solving. Some of my technical skills include network administration, security patches, operating systems, and E-support systems. Communication with clients to process operations smoothly. I am currently pursing my next certificate in CompTIA Network+ to develop from my skills. I would love to share my experience by having long term collaboration. I am looking forward to hearing from you ! Best Regards,

@andriztra

My professional journey is defined by managing complex network environments and security infrastructures. My key accomplishments include: Security Operations & Analysis: Currently managing SOC services for Zentara, utilizing Elasticsearch SIEM and Crowdstrike for alert analysis and attack pattern triage at Mega Bank. Network Security Engineering: Successfully implemented and managed CyberArk services and configured security devices from Checkpoint, Versa, Fortinet, and Cisco. Infrastructure Projects: Served as an IT Network Engineer for the Coretax Directorate General of Taxesproject, where I managed Cisco, Aruba, and Mercusys devices while monitoring F5 and Huawei Ocean Dorado storage. Technical Design: Experienced as an IT Security Presales Engineer, creating HLDs, SOWs, and technical proposals, as well as conducting Proof of Concepts (POC) for clients. I am a highly certified professional, holding active credentials such as CCNP, CCFA, Versa SD-WAN Associate, and MTCSE.

@umamaheswarara79

Hi, I have 4+ years of experience as a Network Operations Engineer and currently work as a Network Cloud Engineer (NCE) supporting Amazon’s network infrastructure. I have hands-on experience in network monitoring, troubleshooting, incident management, ITSM ticketing, and Cisco/SD-WAN technologies. I am reliable, quick to resolve issues, and committed to delivering quality support. I would be happy to work on this project. Thank you!

@ars0908

Dear Hiring Manager, I am interested in the NOC Engineer opportunity and believe my experience aligns well with your requirements. I have extensive experience in IT operations, technical support, incident management, and service delivery. Throughout my career, I have worked with monitoring tools, managed support tickets, coordinated with vendors and stakeholders, ensured SLA compliance, and provided timely resolution and escalation of technical issues. My key strengths include: • Network and system monitoring using operational tools • Incident identification, troubleshooting, and escalation management • ITSM ticket creation, tracking, and documentation • Major incident coordination and communication • Vendor and stakeholder management • Knowledge base and process documentation updates • Strong analytical and problem-solving skills • Excellent communication and reporting abilities I am confident in my ability to provide reliable frontline operational support, maintain accurate records, and contribute to service availability and customer satisfaction. I would welcome the opportunity to discuss how my experience can support your team. Kind regards, Ali Raza

@wankumbus

Detail-oriented NOC & IP/Transmission Engineer with 3+ years of experience in network monitoring, IP/MPLS transmission, and radio/microwave networks. Skilled in Huawei network platforms, IS-IS routing, VRF, DWDM/SDH, and radio link troubleshooting. Proven track record of maintaining high availability, SLA compliance, and network performance optimization. Adept at fault detection, escalation, and cross-team collaboration.

@Kyybaindia

# Ready to work with US business hours# Hi there, This is Shree from Kyyba. Please find our quick approach We are currently working for one of our enterprise healthcare clients, MHK, as our lead will covers 1. Proactive Monitoring: Keeping an eye on network telemetry, CPU, bandwidth, and latency using monitoring dashboards. 2. Incident Management: Investigating and resolving alerts, logging issues into ticketing systems, and executing standard operating procedures SOPs. 3. Troubleshooting: Identifying routing (OSPF, BGP) and switching issues, isolating hardware faults, and testing fiber/copper connectivity 4. Escalations: Acting as the first line of defense, fixing minor issues, and escalating complex, Tier-2/3 incidents to senior infrastructure teams. 5. Reporting: Documenting troubleshooting steps, maintaining network logs, and participating in shift handovers. Experts with tool experience Monitoring & NMS: SolarWinds, PRTG, Nagios, Zabbix, Cisco EPNM. Ticketing Systems: ServiceNow, ManageEngine, BMC. Device Access: PuTTY, SecureCRT, SSH/Console. Protocols & Routing: TCP/IP, VLANs, OSPF, BGP, MPLS. Please open the freelancer private chat for more details. Thanks Shree Kyyba.