Systems Manager<br />Position Responsibilities:<br />We are seeking an experienced and highly capable Systems Manager. The position will be responsible for leading the development efforts on several programs of Call Center<br />Primary responsibilities required:<br />Takes overall responsibility for delivery of the program that meets its intended Operations needs.<br />Builds and leads the cross functional, cross locational program teams to successfully achieve the program & business objectives of the program, through a common vision, mission.<br />Works with functional leaders and project team to develop the operating systems that ensure accountability and performance to milestones and budget.<br />Establishes and maintains the channels of communication necessary to assure timely customer and business awareness of program progress/issues.<br />Successful planning, development, and execution of the assigned product and service development and/ or certification programs to fulfill contractual and business requirements within approved budget & schedule constraints.<br />Create work break down structure for the program that can be assigned to cross functional teams, with clarity on the overall program scope.<br />Identifies key resource needs, and then coordinates with engineering and other functional managers for resources to staff programs.<br />Understands New Product Introduction (NPI) process in detail & drives the usage of NPI to achieve customer deliverables, schedule, cost and related program milestones and objectives.<br />Anticipates the risks and takes actions proactively to mitigate them either through self or taking appropriate support from the management.<br />• Experience developing object-oriented PHP language<br />• Programming in PHP Zend Frame Work 1 and 2<br />• Management and MSSQL SERVER MySQ<br />• HTML 5<br />• CSS<br />• Java Script, jQuery, Ajax<br />• JSON, XML<br />• Management MVC<br />• Web Services<br />• Development of LAMP (Linux, Apache, MySQL) WEB applications.<br /><br />Contact: [login to view URL]@[login to view URL]