Seeking Experienced Operations Manager in Short Term Rental Industry / Hospitality

@dfordesigners

CIRE OPS Hi, I see you're looking for an Operations Manager to streamline your guest operations and manage your team effectively. My expertise in project management and team leadership aligns well with your needs. I can help optimize your processes and ensure smooth daily workflows. Could you share more about the specific tools you currently use for team communication and project management? Best regards, Kausar & Team

@Lizabeth52

CIRE OPS You need an Operations Manager who owns outcomes, not someone waiting to be assigned every next step. My background in executive support, recruitment, customer service, community management, and remote operations has trained me to coordinate people, track priorities, audit work, and keep communication moving. Team Building & Coaching: In talent acquisition, I coordinated candidate pipelines, interviews, and communication across remote workflows. I’ve also managed communication for a 1,500+ member community. When improving a VA’s customer communication, I would first audit actual conversations against response time, accuracy, tone, and resolution standards; identify recurring gaps; provide specific examples and templates; then conduct follow-up audits to measure improvement. Tech Vendor Management: I establish written deliverables, owners, milestones, and deadlines upfront. If a developer slips, I identify the blocker immediately, agree on a recovery deadline, document the action plan, and increase check-in frequency. Substandard deliverables are returned against agreed acceptance criteria rather than approved simply to keep the project moving. I’m comfortable building SOPs, auditing customer-support workflows, coordinating vendors, recruiting VAs, and maintaining clear accountability across remote teams. Schedule: I can commit to the required 50 hours, Monday–Friday, including periodic weekend escalation coverage. Warm regards, Elizabeth

@boluwatifefelixg

CIRE OPS With over 6 years of experience as a Virtual Assistant and Executive Assistant, I have supported CEOs and growing businesses with daily operations, team coordination, customer communication, project tracking, CRM management, and administrative support. What I can do for you: * Keep the remote team organized through task tracking, follow-ups, communication, and regular progress checks. * Coordinate developers and external vendors by monitoring deliverables, timelines, outstanding issues, and required revisions. * Review customer communication, task records, and operational activities to identify gaps and maintain quality standards. * Organize workflows, trackers, and SOPs to make recurring tasks easier to manage and improve overall efficiency. * Take ownership of special projects, research solutions, coordinate the required steps, and ensure they move through to completion. I’m proficient with Asana, Trello, Microsoft Project, Slack, Microsoft Teams, Google Workspace, Microsoft Office, Excel, Google Sheets, HubSpot, Zoho, GHL, and other CRM and project management tools. Regards, Blessing

@Zeldafaith

CIRE OPS Hi there, I can take full ownership of daily guest operations, manage your remote team, hold vendors accountable, and drive growth projects. I have 4 years experience operations for different businesses and i would love to bring the same to yours. Here's what that looks like: I recruit, train, and audit VAs daily. Guest communications stay clear, response times stay fast, and monitor their performance. I manage developers and web teams by defining deliverables, enforcing deadlines, and escalating with a recovery plan when needed. Daily audits on support logs, booking channels, and third-party vendors catch issues before they reach your guests. I identify bottlenecks and build SOPs so new hires learn faster. I am available for Full availability for 50 hours/week with weekend on-call for guest escalations. I am happy to discuss next steps. Warm regards, Zelda

@rubeluddin019212

CIRE OPS Hi, I have carefully read your project and understand that you need an organized Operations Manager to oversee guest operations, remote VAs, vendors, quality control, SOPs, and growth projects. I can support your operation with: • Managing, monitoring, and coaching remote VAs • Auditing guest communications, response times, bookings, and service quality • Recruiting/onboarding team members and improving workflows • Coordinating cleaners, maintenance teams, and third-party vendors • Managing web/software developers through clear deliverables, deadlines, and progress tracking • Creating and improving SOPs to eliminate bottlenecks • Managing projects using Asana, ClickUp, Slack, and similar tools For VA coaching, I would review guest conversations, identify communication gaps, provide clear response examples and standards, then re-audit performance to confirm improvement. For delayed or poor-quality developers, I would compare delivery against the agreed scope, document gaps, set corrective deadlines, and escalate when necessary. I understand this role requires approximately 50 hours/week, Monday–Friday, plus periodic weekend on-call coverage. My availability can be aligned with the agreed schedule. Best regards, Rubel

@dvcontact

Hello Sir, Are you ready to elevate your short-term rental operations to the next level with a dedicated expert? With a proven track record in managing remote teams and optimizing operational workflows, I excel in fostering high-quality guest experiences while driving strategic growth initiatives. Let’s connect to discuss how I can support your operational goals and enhance your team's performance. Best, Smith

@rutha50

CIRE OPS Hello dear client, I am excited to apply for this Operations Manager role. I am highly organized, proactive, and comfortable taking ownership of team coordination, quality control, workflows, and process improvement. I use clear onboarding, practical training, communication standards, and regular audits. I review customer interactions, provide targeted feedback, and follow up to ensure consistent improvement. I will set clear deliverables and deadlines, monitor progress, and address missed deadlines or quality issues directly with specific corrective actions and revised timelines. I have full availability for the required 50 hours per week, Monday–Friday, including periodic weekend on-call coverage at all time zones. I am ready to bring a hands-on, accountable approach that keeps operations running smoothly and helps the business scale. Best regards, Ruth A.

@ebenezerm12

CIRE OPS I am highly organized, proactive, and committed to delivering excellent customer support, managing teams, coordinating tasks, and ensuring daily operations run smoothly and efficiently.

@Zack111Arya97

Hi, As a Master’s graduate in Automatics & Systems with 5+ years of Airbnb co-hosting experience, I combine hands-on property management with engineering project discipline to run flawless operations and manage technical/remote teams. Operational Fit & Screening Answers: 1. Team Building & Coaching: I previously onboarded a remote guest-support VA for a multi-listing portfolio. I established a standardized FAQ macro library, ran daily audits on their response logs, and provided weekly tone/speed coaching—dropping our average response time under 10 minutes and elevating review scores from 4.6 to 4.9. 2. Tech Vendor Management: With my full-stack background, I manage external software developers by establishing clear acceptance criteria, holding sprint standups, and reviewing deliverables directly against technical specifications. If milestones slip, I enforce strict contract SLAs and burndown tracking to keep projects on schedule. 3. Schedule Commitment: Confirmed. I have full, unencumbered availability for the required 50 hours/week (10 hrs/day, M–F) plus periodic weekend escalation coverage, backed by high-speed fiber, 4G LTE backup, and UPS power. Ready to take full ownership of your PMS, remote team, and vendor workflows. Let's connect! Best regards, Zakaria L.

@SystemX2

"CIRE OPS" CIRE OPS Managing daily guest operations and a remote team for short-term rentals demands precision and accountability. I have over two years of experience in operations management, specifically in the short-term rental space. I’d start by establishing clear KPIs for your Virtual Assistants and leading structured training that includes role-playing guest interactions to enhance their communication skills. Regular audits of their performance would help identify areas for improvement. For tech vendors, I focus on setting explicit expectations upfront and use project management tools like Asana or ClickUp to keep tasks visible and track progress. If deadlines slip or quality suffers, I facilitate direct conversations to realign priorities and ensure deliverables match our goals. I’ve successfully led project teams that incorporated new technology solutions, driving operational efficiency. Can you share any specific tools or systems already in place that would require integration with new SOPs? Thank you.

@oluwapemisire

Hi, CIRE OPS I’m ready to own your daily guest operations and run the team without constant oversight. I have experience managing remote VAs and coordinating vendors. I audit communications daily, enforce SLAs, and build SOPs to make operations scalable. For tech vendors I use Asana/ClickUp with clear tickets and 24hr recovery plans if deadlines slip. Team Leadership: Daily audits, coaching, response time under 5min. Goal: 90% issues resolved by VAs. QA: Daily checks on support logs, booking channels, cleaners and maintenance. Growth: I turn ideas into SOPs and projects with clear owners. Team Building: I hired 3 VAs. One was slow. I audited her replies, built a script + empathy guide, coached daily. Result: 18min to 4min response time in 2 weeks. QA 6.2 to 9.1. Promoted to team lead. Vendor Management: I check scope first. If deadline missed, written notice + smaller tasks. For poor work I reject with screenshots vs criteria. I keep backup vendors. Schedule: Yes, I confirm full availability for 50hrs/week Mon-Fri + weekend on-call. GMT+1. Let’s do a quick call to review your PMS, Slack, Asana/ClickUp. Best, Mercy

@mercye46

With a solid background in project management, experience using PMS and project management platforms like Asana, ClickUp, and Slack, and a keen eye for operational optimization, I'm equipped to take full ownership of your daily guest operations. My hands-on experience with remote team management, including hiring, onboarding, training, and audit speaks to my capability for leading and coaching staff to maintain high-quality standards. Moreover, my ability to coordinate with third-party vendors will prove invaluable in your operations. I have successfully dealt with external tech vendors who have missed project milestones or delivered substandard work by employing a two-pronged approach of clear communication and expectation setting from the get-go, coupled with regular check-ins throughout the project duration to ensure alignment. Lastly, my profound familiarity in using property management systems (PMS) alongside my customer messaging tool expertise will enable me to fully execute and see through growth initiatives that you intend to undertake. My current schedule offers unencumbered availability of 50 hours per week making it possible for me to be present on weekdays as well as institute emergency measures. In conclusion, choosing me would be a decisive move towards operational excellence; together we can embrace growth while maintaining high operational efficiency. I look forward to the possibility of working closely with you!

@simonmorsh02

CIRE OPS Hello, I’m interested in your Operations Manager role. I bring extensive experience in management, customer service, manufacturing, sourcing, e-commerce, vendor coordination, and daily operations. I have 25 years of customer service experience, U.S. management experience with 7-Eleven in Dallas, Texas, and experience with Nike Authorized Retailers in the USA. I also managed an embroidery factory for a friend in the USA, giving me hands-on experience with staff coordination, production, quality control, deadlines, and operational problem-solving. Through Silk N Silicon, I coordinate suppliers, manufacturers, product development, sourcing, quality control, and e-commerce. I’m experienced in managing deliverables, timelines, vendors, documentation, and multiple priorities. My management approach is to set clear expectations, establish SOPs, monitor performance, identify gaps, coach team members, and follow up. For vendors or developers falling behind, I set milestones, track progress, address issues directly, and escalate when needed. I’m also a published author. My book, **Angecorex Points (Part One)**, is currently under review by the **Library of Congress**, demonstrating my ability to manage complex projects from development to completion. I confirm full availability for **50 hours/week, Monday–Friday**, plus periodic weekend on-call coverage. Best regards, Mollah Morshed

@gaikwadsiddhart2

CIRE OPS Hi, I’m an HR & Talent Acquisition professional with experience supporting recruitment, candidate screening, coordination, communication, and people management. Your requirement particularly interests me because it combines team coordination, recruitment, customer support, process improvement, and day-to-day operations. In my HR work, I have been involved in coordinating hiring activities, evaluating candidates against requirements, managing communication, and ensuring recruitment processes are completed efficiently and on time. I’m comfortable working independently, managing multiple priorities, following structured processes, and maintaining high standards of communication. For remote VA/team management, my approach is to: • Clearly define responsibilities and KPIs • Provide structured onboarding and training • Review work quality and response times • Identify communication gaps • Give specific feedback and coaching • Monitor improvement through regular audits I’m also comfortable learning and working with tools such as Slack, Asana, ClickUp, PMS and customer-support platforms.I would welcome the opportunity to discuss your current workflows, team structure, and operational priorities. Best regards, Siddharth

@mahammalik01

Hi, I run sales and CS for a cleaning company, and a lot of what you're describing overlaps with what I already do daily, just on a smaller scale. I'd like to bring that into a bigger operations role. Team Building & Coaching: I've trained five classes of new sales and CS hires. I sit with new team members during live interactions early on, review their messages before they go out, and give direct feedback on tone and response time. Once they're independent, I still spot-check conversations regularly and flag patterns, not just one-off mistakes, so coaching actually sticks. Tech Vendor Management: We work with subcontractors for cleanings, and delays happen. My first move is de-escalating with the client immediately, before they notice a delay themselves. I follow up with the subcontractor to understand the cause and reset expectations. Depending on impact, I'll offer a small discount or gesture to keep the relationship intact. Same principle should apply with software vendors: communicate early, hold the line on timelines, don't let internal issues become the client's problem. Schedule: Confirmed, full availability 10 hours/day, Monday-Friday. I'd welcome the chance to discuss taking ownership of your daily operations. Best, Maham M.

@kristoffyutangco

Hi there, My name is Chris, I’ve been working in operations management for several years, with a strong focus on leadershi. I’m used to coaching, and I make daily audits part of my routine to ensure guest communications stay sharp and timely. One example when I onboarded a staff to handle cold calling. I started with a clear SOP, shadowed their first week of interactions, and gave daily feedback on tone and pacing. I also introduced a simple escalation checklist. Within two weeks, their accuracy improved and guest satisfaction scores went up noticeably. When they miss deadlines, I don’t let things drift. I break projects into smaller milestones, set clear check‑ins, and document feedback so accountability is clear. If quality slips, I escalate quickly and reassign tasks if needed—keeping timelines aligned with business goals. I can confirm I’m fully available for ~50 hours per week, Monday to Friday, with flexibility for weekend coverage when escalations come up. I’m confident my mix of leadership, process optimization, and vendor management experience makes me a strong fit to keep operations steady while driving growth. I look forward to hearing from you. Kindest,